EML Group
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As a Case Manager at EML, you will manage a portfolio of workers' compensation claims, providing exceptional customer service, support injured workers in their recovery, and ensure compliance with legislation and guidelines. You'll engage with stakeholders and deliver a positive experience to help individuals return to work.
The Injury Management Specialist will support Claims Specialists in developing effective strategies for return to work and recovery for individuals with workplace injuries. The role involves collaboration with key stakeholders, providing advice on injury management decisions, and contributing to professional development initiatives.
As a Recovery Pathways Specialist, you will assist workers and employers with psychological injury claims by facilitating workplace conflict resolution, coordinating early access to treatment, and supporting sustainable return-to-work outcomes. You will work closely with case managers and stakeholders to develop and implement intervention plans.
This role involves delivering personalized face-to-face assistance to workers and employers, providing workers compensation advice and conducting community visits to ensure optimal recovery and return to work. Mobile Case Managers will manage their own schedules while working primarily in the field and some days from home, focusing on a specific police portfolio.
The Administration Assistant role at EML involves providing administrative support to claims teams, contacting customers and providers, managing claims data, and ensuring effective customer relationship management. The position offers opportunities to develop a career in the insurance industry while supporting individuals on their return-to-work journey.
As a Case Manager at EML, you will manage a portfolio of workers' compensation claims, ensuring that injured workers receive timely support and empathetic service. Your role involves assessing claims, coordinating treatment, processing payments, and collaborating with various stakeholders to implement recovery outcomes.
The Recovery Pathways Specialist at EML will support workers and employers with psychological injury claims by mediating workplace conflicts, facilitating access to treatment, and developing early intervention plans. The role involves collaboration with case managers and stakeholders through various communication methods to ensure timely recovery and return to work.
The Case Manager will manage a portfolio of workers' compensation claims, providing support and empathetic service to injured workers and their employers. Responsibilities include case management, delivering customer experiences, conducting claims reviews, and collaborating with stakeholders. This role requires adherence to compliance guidelines while ensuring a high level of service.
The role involves providing technical support for claims management within the Workers Compensation scheme, developing injury management strategies, coaching team members, and ensuring compliance with legislation. Collaboration with internal and external stakeholders is also crucial to manage claims effectively.
The Senior Case Manager is responsible for managing workers compensation claims end-to-end, assessing claims in accordance with legislation, coordinating with stakeholders, and promoting client wellbeing. The role includes coaching team members and ensuring compliance with self-insured guidelines.
The Legal Leader will oversee EML's Corporate Nominal Insurer claims teams, managing litigated matters and supporting the Dispute Resolution Officers. Responsibilities include providing legal advice, attending legal proceedings, and driving litigation strategies to optimize outcomes in workers' compensation claims.