Graphic Designer & Email Specialist, Powersports

At Backcountry, our mission is to connect people to their passions. Our four online stores—Backcountry, Competitive Cyclist, MotoSport and, SteepandCheap—aim to supply our customers with the gear, knowledge, and inspiration necessary to get out there and chase down life’s greatest moments. We do this by providing the biggest and best assortment of premium outdoor products, superior shopping experience, personalized Gearhead expertise, lightning-fast and accurate fulfillment, and inspirational, informative, and community-centered content. 

MotoSport roars into its third decade leading the powersports industry in selection, quality, expertise and customer service. Since its founding in 1999, MotoSport has committed to offering the best service possible from rider to rider. When you call for advice or simply to make a purchase the old fashioned way, you actually talk to someone who owns, rides and wenches on a dirt bike, street bike, ATV or side-by-side.

The Graphic Designer & Email Specialist, Powersports for MotoSport is responsible for designing and driving the email planning and execution process. This role will support the marketing strategy as a whole by leading the delivery of compelling, personalized messages to customers in the interest of improving customer retention and increasing customer lifetime value. You will work on a variety of branded projects, both digital and some offline, across our brands. As an email designer you will play a key role in the ideation and creation of our email program. Powersports experience, specifically in the motorcycle category, is required. Retail e-commerce experience is a plus. 

This role is challenging – above and beyond the day-to-day responsibilities, you’ll have a big role within a fast-paced team.

This position will report into the Creative Manager. 

What you get to do every day:

• Design for a broad range of digital media and contributes to discussions that create unique, differentiated and compelling creative concepts 
• Works with Retention Marketing Manager to develop and execute email campaigns which support the promotional and lifecycle calendar
• Works with Creative Manager to design emails and build a creative email calendar 
• Collaborates with Retention Marketing Manager to implement dynamic personalization within promotional and lifecycle emails. 
• Builds, tests, and schedules all email communications in the email platform. 
• Collaborates with other members of Marketing & Merchandising to feature compelling content within messages which aims to guide, inform, and entertain customers through their journeys 
• Keeping up to date with email marketing best practices and design strategies 

What you bring to the role:

• 1+ years experience in the Powersports industry such as riding style and make/model/year is required 
• Experience managing the email planning and execution process 
• 3+ years equivalent experience in graphic design
• 2+ years experience in online retail / digital commerce 
• Experience utilizing email platforms, including familiarity with the platform’s technical language 
• Bachelor’s degree or equivalent experience 
• Demonstrated analytical proficiency 
• Strong written and verbal communication skills 
• Meticulous attention to detail 
• A strong online portfolio and design sensibilities. 
• Proficiency in the adobe and google suite
• Critical, conceptual thinker with excellent attention to detail 
• Collaborates and takes constructive feedback well 
• Self-starting with the ability to multi-task and thrive in a demanding, deadline-driven environment. 

What’s in it for you?

• PTO
• Medical/Dental/Vision and a variety of supplemental policies available
• Company 401K match 
• Company Health Spending Account (HSA) match 
• Company provides group life insurance at no cost
• COBRA reimbursement for salaried employees until health insurance eligible
• Paid Holidays
• Birthday off with pay! 
• Pet Insurance 
• Generous employee discounts 

What our interview process looks like:

• Depending on the position, our application and interview process may vary, but here are some of the ways we get to know you better: 
• 📞 Step 1: Match most of the requirements and qualifications for the position? We want to chat. A recruiter will reach out to you via email to schedule some time to learn more about our company and get to know you better. Remember, you’re also interviewing us! 
• 📝 Step 2: Our assessments (if applicable to the role) measure your analytical and business acumen. We use them to better understand your expertise. Each person interviewing for the same role receives the same assessment, which helps us evaluate candidates equally and consistently. 
• 👩🏽‍💻Step 3: Virtual or in-person interviews depending on your location. Our hiring team will learn more about your prior experience and challenges you’ve faced. Be prepared with detailed examples. Concise and well-organized answers are ideal. 
• ✍🏽 Step 4: Offer! This is where things get really exciting. We gather all data from your interviews and conduct a final review. If qualified for the position, your recruiter will connect with you via phone to present a verbal offer we know you’ll be excited about. 

This posting is intended for candidates that reside in the following states:

AZ, DE, FL, GA, IL, IN, LA, MD, MA, MI, MN, MS, MO, NV, NJ, NC, OH, OK, OR, PA, TN, TX, UT, VT, VA, WV, WI, WY. #LI-remote 

This position may not be performed, in whole or in part, in New York City (whether from an office, in the field, or remotely from the candidate's home).

CSC Generation Holdings family of brands provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, provincial, state or local laws. 

CSC Generation Holdings family of brands is committed to the full inclusion of all qualified individuals. As part of this commitment, CSC Generation will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed, please contact [email protected]