About InvoiceCloud:
InvoiceCloud is a leading provider of online bill payment services. Founded in 2009, the company has grown to be one of the leading disruptors in the cloud-based electronic bill presentment and payment (EBPP) space, helping institutions put customer experience first. By switching to InvoiceCloud, clients can improve customer engagement, loyalty, and efficiency while reducing churn and missed payments in the process. With over 50 million payments processed annually, InvoiceCloud is one of the most secure, innovative, and inclusive fintech solutions in the market. To learn more, visit www.InvoiceCloud.com.
About the team:
The Revenue Operations Team is a talented group of engaged individuals that serve the broader organization through the creation and timely execution of the company’s strategy & plans. The team spearheads the communication and deployment of prioritized tactics, creates swift tracking and analysis of metrics, and ensures excellence in cross-functional process development.
Role Overview:
We are seeking an experienced Go-to-Market Systems Analyst 2 to join the Revenue Operations team as an individual contributor reporting to the Senior Manager of Business Intelligence. This role will be responsible for providing support and optimization/improvement efforts across various business applications and Go-To-Market tooling including Outreach, Gong, ZoomInfo, and more.
Key Responsibilities:
- System Stewardship
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- Become the expert of our Go-to-Market tools like Outreach, Gong, ZoomInfo, and the integrations between them, to enable seamless workflow across departments.
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- Collaborate with internal teams to gather and define requirements and ensure the tools are configured to meet business needs.
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- Work diligently with our Salesforce team to ensure data flows between these services are enabled and maintained.
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- Evaluate our tool set to identify efficiency or efficacy gains from comparable alternatives.
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- Continuously monitor the usage of our Go-to-Market tools and offer suggestions to enhance productivity, accuracy, and effectiveness of their implementation.
- Assist in our Gen AI Strategy
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- Evaluate, configure and deploy any generative AI features within Gong, Outreach, and ZoomInfo to automate workflows and enhance user experience.
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- Work with Analytics and Data Engineering to ensure successful consumption of the Go-to-Market tooling data for modeling and analytics
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- Stay informed of the latest Gen AI capabilities and identify opportunities to leverage them for the benefit of the business.
- Support User Training on Go-to-Market tools:
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- Work Closely with our Sales Enablement team to develop learning materials to support our sales and sales operations teams on the systems.
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- Support the training process for the utilization of AI-powered features for sales insights, lead generation, and customer engagement.
Qualifications:
- Bachelor’s degree preferred.
- Minimum of 3 - 5 years of experience with Outreach, Gong, Salesforce, Zoominfo or similar business applications including knowledge of configuration, workflows, report writing, and integrations.
- Certifications in Salesforce or other relevant applications highly desired.
- Familiarity with AI within Go-To-Market tools highly desired.
- Strong attention to detail with a high degree of accuracy.
- Critical thinker with strong analytical and problem-solving skills.
- Ability to multi-task and prioritize work to meet deadlines.
- Ability to handle highly sensitive data with confidentiality and discretion.
- Self-motivated and able to work independently as well as with a team.
- Excellent communication skills, both written and verbal.
Base salary is one component of total compensation. Employees may also be eligible for an annual bonus or commission. Some roles may also be eligible for overtime pay. The above represents the expected base compensation range for this job requisition. Ultimately, in determining your pay, we’ll consider many factors including, but not limited to, skills, experience, qualifications, geographic location, and other job-related factors.
Base Compensation Range
$85,000—$100,000 USD
InvoiceCloud is an Equal Opportunity Employer.
InvoiceCloud provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
If you have a disability under the Americans with Disabilities Act or similar law, or you require a religious accommodation, and you wish to discuss potential accommodations related to applying for employment at our company, please contact [email protected].
Click here to review InvoiceCloud's Job Applicant Privacy Policy.
To all recruitment agencies: InvoiceCloud does not accept agency resumes. Please do not forward resumes to our job’s alias, employees, or any other organization location. Invoice Cloud is not responsible for any fees related to unsolicited resumes.
Top Skills
What We Do
InvoiceCloud provides a complete, simple, and secure electronic bill presentment and payment solution. Our SaaS platform provides flexible and always-up-to-date online payment solutions that can be configured to meet the unique needs of your organization. And our simple-to-use interface engages customers throughout the payment process to deliver your highest ever e-payment adoption rates.
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