Partner Programs Manager (Remote)

Posted 5 Days Ago
Be an Early Applicant
4 Locations
Remote
Expert/Leader
Big Data • Internet of Things • Mobile • Other
The Role
The Global Programs Partner Manager is responsible for creating, implementing, and managing partner programs to boost growth and collaboration. This role requires cross-functional coordination to align program goals with business objectives, enhance partner experience, and utilize metrics for program effectiveness. The manager will act as a strategic advisor, oversee program design, manage partner enrollment and compliance, and continuously improve the program based on feedback and trends.
Summary Generated by Built In

About Telnyx

Telnyx is an industry leader that's not just imagining the future of global connectivity—we're building it. From architecting and amplifying the reach of a private, global, multi-cloud IP network, to bringing hyperlocal edge technology right to your fingertips through intuitive APIs, we're shaping a new era of seamless interconnection between people, devices, and applications.

We're driven by a desire to transform and modernize what's antiquated, automate the manual, and solve real-world problems through innovative connectivity solutions. As a testament to our success, we're proud to stand as a financially stable and profitable company. Our robust profitability allows us not only to invest in pioneering technologies but also to foster an environment of continuous learning and growth for our team.

Our collective vision is a world where borderless connectivity fuels limitless innovation. By joining us, you can be part of laying the foundations for this interconnected future. We're currently seeking passionate individuals who are excited about the opportunity to contribute to an industry-shaping company while growing their own skills and careers.

The Role

We’re looking for a hands-on, execution-focused Partner Programs Manager to help build, scale, and optimize our global partner program. This role is ideal for someone who thrives in operational roles—developing and running enablement programs, managing partner onboarding, and ensuring a seamless experience for partners.

You'll work cross-functionally to improve processes, tools, and engagement models that help our partners succeed. If you have experience managing and growing a partner program, executing enablement initiatives, and working closely with sales and marketing to drive adoption, we’d love to hear from you!

What You’ll Do:

  • Own the execution and management of Telnyx’s global partner program, ensuring smooth onboarding, engagement, and ongoing partner success.
  • Develop and run structured enablement programs, including training materials, certification processes, and partner education initiatives.
  • Manage partner enrollment, onboarding, and compliance—ensuring a seamless experience from sign-up to activation.
  • Implement and improve partner benefits and incentives to drive partner growth and retention.
  • Track program effectiveness and partner performance, analyzing data to optimize processes and engagement.
  • Support sales teams and partners with pricing structures, discounting models, and partner deal registration.
  • Work closely with Marketing and Sales Ops to ensure that partners have the resources they need to effectively sell Telnyx products.
  • Collaborate with internal teams (Legal, Training, Marketing, Partner Sales, Services, and Operations) to ensure the partner program aligns with company goals and runs efficiently.
  • Maintain and update Partner Relationship Management (PRM) and CRM tools, ensuring accurate data and smooth workflows.

What We’re Looking For:

  • 5+ years of experience in partner programs, channel enablement, or partner operations.
  • Hands-on experience building and managing a successful partner program.
  • Strong execution skills—you’re a doer who takes ownership and gets things done.
  • Experience with partner onboarding, enablement, and engagement strategies.
  • Analytical mindset, comfortable working with data to drive decisions and optimize program performance.
  • Experience working with PRM, CRM (e.g., Salesforce), and LMS tools to manage partner relationships.
  • Excellent project management and organizational skills, with the ability to manage multiple initiatives simultaneously.
  • Great communication skills, able to work across different teams and with external partners.

Why Join Telnyx?

    • Be a key player in building a scalable, high-impact partner program.
    • Work with a fast-moving, collaborative team at the forefront of telecom innovation.
    • Opportunity to grow—we’re looking for someone who wants to develop their career in partner enablement and program management.


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The Company
Austin, Texas
280 Employees
On-site Workplace
Year Founded: 2009

What We Do

Telnyx delivers voice, messaging and more for applications and next-generation communications companies. Offering a communications platform that provides global carrier-grade services, Telnyx maintains an international, private IP network and grants its customers unprecedented control over their communications through its innovative portal and RESTful API.

Telnyx products include voice (elastic SIP trunking, global number search, and telephony data), programmatic messaging, wireless (mobile IoT), embedded communications (WebRTC) and automated networking. Customers provision services a la carte and pay by usage for scalable, on-demand communications.

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