We’re looking for a Payroll Specialist to help us deliver accurate and timely payroll processing with an extraordinary level of customer service for our international employees. In line with Hootsuite's distributed workforce strategy, our flexible work arrangement allows for remote work or a hybrid model. This role is open to applicants located in BC, Alberta, Ontario, and select US states. In this role, you will report to the Payroll Supervisor.
This is a contract position beginning April 2025 and ending December 2025.
WHAT YOU’LL DO:
- Full cycle international payroll processing including monthly and semi-monthly for our International employees in the US and EMEA countries.
- Support international employees with payroll inquiries in a friendly and timely manner
- Reconciling and prepare all monthly international payroll JE’s for finance team including verifying variable input totals
- Audit all international new hire payroll documents to ensure the information is complete and accurate for payroll processing
- Preparation and review of employee/employer year end payroll forms/filings for the international payrolls
- Preparing termination payments for employees in a timely accurate manner including vacation calculation payout for international payrolls
WHAT YOU’LL NEED:
- Must have relevant experience with full cycle international payroll processing Canadian Payroll Association PCP certification, or working towards, and a diploma or a degree in Accounting, Business or Finance or equivalent experience
- Strong written and verbal communications skills
- Experience with Workday including payroll processing module and ADP Streamline
- Collaboration and Teamwork: works with others to deliver results, meaningfully contributing to the team and prioritizing group needs over individual needs
- Customer Focus: demonstrates a desire to proactively help and serve internal/external customers meet their needs
- Commitment to Results: consistently achieves results, demonstrating high performance, and challenging self and others to deliver results
- Open Communication: clearly conveys thoughts, both written and verbally, listening attentively and asking questions for clarification and understanding
WHO YOU ARE:
- Tenacious. You are determined to succeed, and you are motivated by the success of customers, colleagues and the community
- Curious. You are always learning and seeking ways to make things better
- Conscientious. You keep your promises, taking your commitments to others seriously, and you have strong integrity
- Humble. You lead with humility and empathy, respecting and learning from the perspectives of others
In all we do, our six guiding principles light the way:
Step Up: Show the world what it looks like to live and work by these guiding principles. #StepUp
One Team: Make Hootsuite a place where everyone feels safe, welcome, valued, and empowered to do their best work without compromising who they are. #OneTeam #FreeToBeMe
Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed
Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile
Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses
Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies
Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.
#LI-Remote
Canada Pay Range For This Role
$64,600—$90,400 CAD
US Pay Range For This Role
$67,700—$94,700 USD
Top Skills
What We Do
Hootsuite has been on the pulse of how people use social media for over a decade. As the global leader and world’s first social media management platform, we put social to work in every corner of every organization, from the smallest business to the largest enterprise. We are committed to helping customers harness the power of social media to ignite their brand and business.
How? Over time, we’ve adapted our software to help businesses reach their customers more efficiently across multiple platforms, improve their customer service and gain deeper analytics and consumer insights. Through our deep expertise in social media management, social insights, employee advocacy, and social customer care, we empower organizations to strategically grow their brands, businesses, and customer relationships – while guiding them through the wild world of social media.
Put simply, we help our customers with:
Social media marketing: Create, schedule, publish, and manage content and ad campaigns across social networks from a single dashboard. We help maximize the impact of social marketing by providing real-time insights, so customers can focus on other areas of their business.
Social care: By combining the power of conversational AI with the human touch of our customers’ team(s), our customer messaging platform delivers exceptional customer experiences at scale.
Social customer care: We help our customers meet their customers where they are at. Using Hootsuite, businesses can view and manage all of their customer conversations in one dashboard, providing service that’s seamless and personal.
Why Work With Us
As the creators of social media management, Hootsuite has been on the pulse of this dynamic and ever-changing space since our inception. Working at Hootsuite means being at the forefront of social innovation, tapping into courageous creativity to guide customers through the wild world of social, and helping to define what it means to ‘be social.’
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