The Escalation Technical Support Specialist will provide advanced technical support to customers and customer advocates, diagnose product issues, handle escalated service problems, and monitor ticket trends. This role requires collaboration with various teams and a focus on improving customer experience and internal processes.

As an Implementation Specialist, you will lead execution of implementation projects for Hootsuite products, ensuring high quality standards and meeting customer needs. Key responsibilities include managing multiple projects, conducting training sessions for clients, and collaborating with success teams to optimize outcomes, all while adapting to challenges and changes.

The Senior Enterprise Customer Success Manager is responsible for supporting high-value customers, ensuring client retention, and driving revenue through upselling. This role involves onboarding customers, providing analytics support, and maintaining strong relationships with clients to help them achieve their business goals.

As a Senior Program Manager, you will focus on launch operations, ensuring readiness across all business units for new product releases. Responsibilities include developing project plans, promoting agile practices, monitoring progress, and collaborating with cross-functional teams. You will establish governance processes and manage risks to ensure successful delivery.

The Engagement Manager at Hootsuite will provide strategic guidance to clients on social media programs, lead the delivery of Strategic Engagement Services, and enhance internal processes for large-scale deployments while working in a hybrid or remote capacity.

As a Team Lead in Data Technology, you will lead a team in developing a scalable data platform, collaborating across functions to deliver data solutions. Responsibilities include overseeing project statuses, enhancing team capabilities, and ensuring alignment with business objectives while maintaining high standards of quality in code and infrastructure.

As a Global Payroll Specialist, you will manage full cycle international payroll processing, handle payroll inquiries, prepare termination payments, and prepare month-end payroll entries for finance. The role focuses on delivering excellent customer service to international employees.

As a Junior Software Developer at Hootsuite, you will work within a top-tier team to design, build, test, and ship high-quality software. You'll engage in the complete delivery lifecycle, from beta releases to production. You will be involved in learning and applying best practices, collaborating with peers, and troubleshooting minor bugs while contributing to team activities and projects.

As a Junior Software Developer at Hootsuite, you'll design, build, test, and ship software, engaging in the development lifecycle, troubleshooting issues, and contributing to team goals while learning best practices. You're expected to collaborate with peers and contribute to low-complexity projects while benefiting from supportive learning opportunities.

As a Senior Software Developer at Hootsuite, you will develop innovative social technologies, working on front-end, back-end, or full-stack projects. You’ll own product development from concept to launch and collaborate with an agile team to create impactful software used by millions. Continuous learning, safe work environment, and comprehensive benefits are emphasized.

As a Senior Developer at Hootsuite, you will lead product development from concept to launch, working with various technologies to create impactful solutions for millions of customers. Join a collaborative agile team and contribute to high-quality projects while being supported by a culture of safety and empowerment.

Hootsuite is seeking Intermediate Software Developers for various roles in front-end, back-end, and full-stack development. Developers will own the product development process, from concept to launch, working with a range of modern technologies and methodologies within an agile team environment. The role involves collaboration to enhance the product and code used by millions of customers.

As a Junior Software Developer at Hootsuite, you will design, build, test, and ship high-quality software products while learning established patterns and best practices. You will engage in troubleshooting, participate in team activities, and contribute to low-complexity projects. The role includes opportunities to grow through learning and collaboration within a supportive team environment.

The Senior Manager, Technical Account Management will lead a team to provide technical consultation, support, and optimization services to clients. Responsibilities include managing team performance, collaborating with sales and product teams, optimizing service delivery processes, and ensuring customer satisfaction. The role requires a focus on driving revenue through technical account services and developing the team's capabilities.

As an Intermediate Software Developer, you will contribute to product development from concept to launch, working within an agile team to develop high-quality projects that impact millions of users. Responsibilities include both back-end and front-end development using various technologies and participating in an extensive interview process for hiring.

The Director, Global Payroll will develop and execute the global payroll strategy, ensuring compliance with regulations while managing payroll operations across multiple regions. Responsibilities include overseeing payroll processing, collaborating with stakeholders, optimizing systems, and leading a team of payroll professionals.

The Senior Software Developer will lead and design high-quality software products, ensuring efficient delivery, architectural improvements, and system reliability. They will mentor team members, oversee testing strategies, and manage complex projects, while collaborating across departments to align on technical solutions that meet business needs.

As a Product Manager for the Social Selling and Advocacy group, you'll develop product strategies and collaborate with engineering and design teams to deliver impactful products. You will synthesize data, track KPIs, and manage product roadmaps to meet business objectives, ensuring customer needs are prioritized and addressed effectively.

This role involves designing, building, testing, and deploying high-quality software solutions. As a technical leader, you will drive architectural improvements, manage project delivery, mentor team members, resolve complex issues, and optimize project roadmaps for business impact.

The Enterprise Account Manager will manage relationships with Hootsuite’s Enterprise customers, focusing on renewals and expansion strategies. Responsibilities include maintaining customer contact, providing forecasts, and collaborating with other departments to enhance customer experience.