Search the 21 jobs at Hootsuite

The Senior Customer Success Manager will manage high-value customers, ensuring successful adoption of Hootsuite's products, implementing strategies for customer engagement, and advocating for client needs within the company. This role involves relationship management, onboarding, and developing mutual account plans to drive customer success on social media.

The Senior Recruiter will lead recruiting initiatives to build diverse candidate pools in collaboration with hiring managers, drive quality selection processes, and mentor team members while ensuring a positive candidate experience. Responsibilities include managing applications, evaluating candidates, and ensuring compliance with hiring policies.

The Senior Fullstack Platform Software Developer position involves designing and building software tools and services for Hootsuite's core platform, ensuring reliability and security of the cloud-based system, mentoring team members, and collaborating across departments to enhance development practices and standards.

The Account Specialist at Hootsuite is responsible for managing customer relationships, driving renewals, and identifying upsell opportunities. They will use their sales experience to provide insights, optimize customer engagement, and collaborate with teams to enhance customer value. This hybrid role emphasizes strong communication skills and the ability to forecast sales effectively.

The Associate Account Specialist will assist customers with contract renewals, manage customer databases, support upselling and cross-selling efforts, and track customer engagements. This role focuses on providing customer value and ensuring satisfaction while contributing to renewal targets in a hybrid work environment.

The Senior Software Developer will lead and design high-quality software products, ensuring efficient delivery, architectural improvements, and system reliability. They will mentor team members, oversee testing strategies, and manage complex projects, while collaborating across departments to align on technical solutions that meet business needs.

As a Senior Software Developer, you will lead the Analytics team in designing, building, and shipping high-quality software products, while ensuring scalability and performance. Collaborate with your team to shape technical roadmaps, evaluate solutions, develop microservice architectures, and maintain high uptime with self-healing code.

As an Intermediate Software Developer, you will design, build, test, and deliver high-quality software within an agile team. You will collaborate cross-functionally to implement the technical roadmap, maintain security and performance standards, and participate in ownership of the entire delivery lifecycle.

As a Senior Customer Success Manager, you will build and maintain strong relationships with high-value customers, guiding them through their social media journey with Hootsuite products. You will ensure user adoption, revenue retention, and customer advocacy, while monitoring account health and driving proactive engagement through various strategies.

The Senior Software Developer will design, build, and maintain AI systems, working on the AI platform and collaborating with cross-functional teams to meet customer needs. Responsibilities include implementing core AI capabilities, monitoring system quality, mentoring developers, and improving product standards. The role also involves participating in technical interviews and providing technical leadership.

Lead the implementation of Hootsuite and Talkwalker products for Enterprise customers, manage project activities, set expectations and timelines, and collaborate with teams to enhance customer value. Educate on complex integrations while ensuring successful adoption and delivery of business objectives.

As an Implementation Consultant, you will lead the implementation of Talkwalker and Hootsuite's Enterprise products for complex customers. Responsibilities include managing project activities, fostering relationships, setting project expectations, communicating risks, and aligning products with customer goals to ensure successful adoption and high rates of return on investment.

As a Product Manager for the Social Selling and Advocacy group, you'll develop product strategies and collaborate with engineering and design teams to deliver impactful products. You will synthesize data, track KPIs, and manage product roadmaps to meet business objectives, ensuring customer needs are prioritized and addressed effectively.

The Revenue Compensation Analyst will support Hootsuite's Sales Compensation program by assisting in plan administration, calculating commissions and bonuses, troubleshooting compensation systems, and maintaining compensation documentation. The role involves communication with sales leadership and other team members regarding compensation plans, as well as reporting on sales performance.

The Systems Administrator will support and enhance the IT infrastructure, focusing on stability, security, and efficiency. Responsibilities include maintaining Windows Server, managing users in Active Directory, deploying Single Sign-On services, and utilizing Infrastructure as Code practices. The role also involves providing technical support and participating in on-call rotation for IT security incidents.

The Staff Data Analyst - Marketing will manage complex marketing data and perform advanced analytical tasks to optimize marketing strategies. Key responsibilities include analyzing campaign performance, customer behavior, and marketing ROI while collaborating with cross-functional teams to provide actionable insights. The role includes mentoring junior analysts and utilizing advanced statistical methods for data-informed decision-making.

As a Senior Software Developer, you'll design, build, and ship software that serves customers. Lead projects, advocate for technical solutions, mentor juniors, and ensure high standards for software quality, reliability, and security. Collaborate closely with cross-functional teams and take ownership of complex projects, fostering a culture of excellence and continuous improvement.

As Team Lead for Mobile Development, you'll oversee a team designing, building, and delivering high-quality mobile applications. You will use your expertise in iOS and Android development to guide the team, maintain high standards of code quality, and facilitate ongoing development conversations while contributing to coding tasks.

The Intermediate Software Developer, AI will design, build, and maintain AI systems, collaborating with teams to implement features and ensure operational efficiency. Responsibilities include implementing AI capabilities through TDD and CI/CD practices, monitoring system performance, and translating business needs into AI solutions.

The Staff Data Analyst - Product will provide advanced analytical support to optimize product development and improve user experiences. Responsibilities include leading product analytics initiatives, conducting performance and KPI analysis, collaborating on impact analysis, conducting A/B testing, customer segmentation, forecasting trends, and mentoring other data analysts.