Global Payroll Manager/Senior Manager

Caseware is one of Canada's original Fintech companies, having led the global audit and accounting software industry for over 30 years, with more than 500,000 users across 130 countries and available in 16 different languages. While you might not have heard of us (yet) over 36,000 accounting and audit professionals list Caseware as a skill on their LinkedIn profiles!

The Global Payroll Manager manages the full cycle payroll process and benefits administration across multiple countries and regions. This critical role ensures compliance with local labor laws, tax regulations, and company policies while delivering a seamless payroll and benefits experience for employees. The person in this role will maintain a close collaboration with People Operations (Human Resources), Finance, and external vendors to streamline processes, ensure accuracy, and drive operational excellence in both payroll and benefits administration. 

For Toronto:❗This is a hybrid role. The successful candidate will be working 3 days a week from our Toronto office located at 351 King St E, Toronto, ON 🇨🇦 (some flexibility may apply)

For Boston:❗This is a remote role. The successful candidate will be working remote in the Boston Area 🇦 

What you will be doing:

• Active member of the People Operations (Human Resources) Leadership Team; to include day-to-day supervision of the payroll & benefit associates, including coordinating, monitoring, and assisting with their training and development. 
• Lead the team of Payroll associates to complete full cycle payroll processing and benefit administration for employees across multiple countries, ensuring timely and accurate payment on a monthly and semi-monthly basis and provide clear communication regarding Standard Operating Procedures, payroll timelines and polices.
• Partner with People Operations regional team to oversee global administration of benefits programs, including health insurance, retirement plans, leave policies, and other employee perks. 
• Manage the communication and employee experience for all payroll and benefit related questions from employees globally.
• Manage the relationship with payroll service providers to ensure all payroll set-up, inputs, calculations, reconciliations and reporting are processed timely, accurately and in compliance with legislative requirements, established controls and company policies 
• Work cross-functionally with key stakeholders, such as Finance, Legal, third-party advisers, People Operations and country leaders, on day-to-day operations and special projects with an aim to streamline and optimize processes. 
• Responsible for accurate and timely internal and external reporting to internal and external auditors; with an aim to maintain effective controls. Reporting includes but is not limited to GL reports, auditing, tax notices and filings, investigating/managing any tax notices and filings with the respective government agency.
• Manage year-end payroll and payroll tax activities and support the execution of year-end incentive payouts. 
• Main point of contact for payroll integrations and M&A activities related to the implementation and consolidation of payroll systems. 
• Continuously improve efficiencies through automation, enhancements and new partnerships related to payroll and benefits, and proactively communicate to the organization.

What you will bring to Caseware:

• 5-7 years of relevant experience; including managing multi-country payroll.
• Bachelor's degree in finance, Accounting, Business Administration, or a related field and advanced ability in Excel. 
• Payroll Compliance Practitioner (PCP) or Payroll Leadership Professional (PLP) designation with the National Payroll Institute (Canada) or equivalent from other countries. Certified International Payroll Professional (CIPP) qualification or equivalent, will be nice to have.
• Comprehensive knowledge and experience with payroll compliance, structure, benefit programs, tax regulations and labor laws across multiple regions.
• Requirements to have expertise in Canada, US and multi-region payroll and benefits administration (nice to have experience with Colombia, Costa Rica, Romania, Denmark, Netherlands, Australia, Portugal) 
• Proficiency with payroll and benefits software (e.g., such as Ceridian-Dayforce), in-country payroll provider management (e.g. Blue Marble), and HRIS platforms. 
• Exceptional analytical and problem-solving skills, with high attention to detail and maintaining confidentiality. 
• Resilient, solution-driven and willingness to work among the team through to resolution.
• Experience with payroll integrations, and mergers & acquisitions is a nice to have. 
• Strong communication skills and demonstrated ability to lead, motivate and develop a global team. 
• Demonstrated success in leading the creation of business process improvements by building relationships with key cross-functional stakeholders 

About Caseware

Caseware's cutting-edge software products are meticulously designed for accounting firms, corporations, and governments. Our teams are continually collaborating, innovating, and building upon our existing suite of products. With a customer-focused mindset, we are building technology that is shaping what the future of audits, financial reporting, and financial data analytics will look like.

With a recent strategic investment from Hg Capital in 2020, Caseware is now in its next major growth phase as we double down on the people and products that have made Caseware so successful to date.

One of Caseware's core values is Many Voices, One Team and with that in mind, we're dedicated to building teams as diverse as our customers in an equitable and inclusive way. We welcome and encourage candidates of all backgrounds to apply. Should you require accommodations or have any questions at any point during the application or interview process, please e-mail our People Operations team at [email protected].

Any candidates successful in obtaining an offer for a position will need to successfully complete a background check through Certn.co which typically includes an Identity Verification and Criminal Record Check. Executives and Senior Managers will undergo a Soft Credit Check as well.

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