About Us:
We love going to work and think you should too. Our team is dedicated to trust, customer obsession, agility, and striving to be better everyday. These values serve as the foundation of our culture, guiding our actions and driving us towards excellence. We foster a culture of performance and recognition, allowing us to transform growth as we enable our employees to do the best work of their careers.
This position is located in Austin, TX. Our office is based in the vibrant San Jacinto Center downtown with breathtaking views of Lady Bird Lake. Across the globe, our Centers of Energy serve as hubs where we accelerate productivity and collaboration, inspire creativity, and cultivate a culture of connection and celebration. Our teams coordinate their time in Centers of Energy to reflect how they work best.
To learn more about life at LogicMonitor, check out our Careers Page.
What You'll Do:
LM Envision, LogicMonitor's leading hybrid observability platform powered by AI, helps modern enterprises gain operational visibility into and predictability across their IT stacks, so they can continue to deliver extraordinary employee and customer experiences. LogicMonitor has a layered approach to intelligence, where AI and Machine Learning is baked into every facet of the LM Envision platform to help IT teams improve efficiency, minimize alert fatigue, proactively predict trends, and maximize enterprise growth and transformation.
Our customers love LogicMonitor's ability to bring cloud and traditional IT together into one view, as seen in minimal churn rates, expansion business, and exciting new customer references. In fact, LogicMonitor has received the highest Net Promoter Score of any IT Infrastructure Management provider. LogicMonitor also boasts high employee satisfaction. We have been certified as a Great Place To Work®, and named one of BuiltIn's Best Places to Work for the seventh year in a row!
We are seeking a talented and experienced Global Partner Enablement Program Manager to empower priority partners with the training, resources, and strategies needed to drive joint success. As a key player in our growing partner ecosystem, you will orchestrate enablement programs that align with broader company and partner goals, ensuring seamless execution and measurable impact.
This role operates at the intersection of Sales, Marketing, Product, and Customer Success, requiring a strategic mindset, strong organization, and the ability to execute against aggressive targets in a fast-paced environment. You will collaborate closely with internal training teams to optimize enablement efforts and focus on high-value partnerships each year, making a tangible impact on partner growth and performance.
This is a unique opportunity to make your mark by fostering a best-in-class partner enablement framework that accelerates growth, strengthens relationships, and scales LogicMonitor’s global partner strategy.
Here's a closer look at this key role:
- Design, implement, and maintain scalable enablement programs tailored to the needs of partners organizations, including resellers and managed service providers
- Align enablement strategies with partner business goals and company objectives to maximize impact.
- Define and execute enablement plans to scale programs across the broader partner ecosystem.
Partner Enablement Coordination
- Lead the Training & Enablement track for priority partners in collaboration with the CX Strategic Partner Success Leader.
- Identify gaps in partner enablement and collaborate with internal teams to develop or enhance training programs.
- Drive adoption of enablement tools, resources, and certifications across partner organizations.
Program Management
- Oversee execution and rollout of enablement tools and resources within priority partner organizations
- Coordinate cross-functional efforts across Sales, Customer Success, Professional Services, and Training teams to create a seamless enablement experience.
- Manage multiple initiatives, ensuring deadlines, objectives, and partner needs are met.
- Continuously monitor partner feedback and performance to optimize enablement strategies.
Cross-Functional Collaboration
- Advocate for partner enablement initiatives internally, ensuring alignment with business priorities and real-world use cases.
- Work with Marketing to integrate training initiatives into partner-facing resources and campaigns.
- Partner with Customer Success to support partner-led client implementations and enablement.
Metrics & Reporting
- Define, track, and report on key enablement KPIs, including certification completions, partner sales growth, and client satisfaction metrics.
- Present data-driven insights and recommendations to internal stakeholders to drive continuous improvement and optimize partner engagement.
- Bachelor’s degree in Business, Marketing, Communication, or a related field.
- 6+ years of experience in partner enablement, program management, or channel management, preferably in IT or SaaS.
- Deep understanding of partner ecosystems and how to enable partner teams for success.
- Strong project management and organizational skills, with the ability to balance multiple priorities and meet tight deadlines.
- Excellent communication and relationship-building skills to effectively engage with internal teams and external partners.
- Data-driven mindset, with the ability to analyze metrics and apply insights to optimize enablement programs.
- Experience with CRM systems, LMS platforms, and enablement tools is a plus.
- Willingness to travel 25-50% as needed for partner engagements.
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Anticipated Application Close Date: 05/12/2025
LogicMonitor is an Equal Opportunity Employer
At LogicMonitor, we believe that innovation thrives when every voice is heard and each individual is empowered to bring their unique perspective. We’re committed to creating a workplace where diversity is celebrated, and all employees feel inspired and supported to contribute their best.
For us, equal opportunity means fostering a truly inclusive culture where everyone has the chance to grow and succeed. We don’t just open doors; we invite you to step through and be part of something bigger. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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LogicMonitor is dedicated to fostering a culture of transparency and fairness, including our commitment to pay transparency. We provide the base salary ranges for all positions posted within the United States.
Compensation packages at LogicMonitor for eligible roles include base salary, a variable plan depending on role, along with comprehensive benefits. The range displayed on each job posting reflects the minimum and maximum base salary target for new hires in the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. LogicMonitor employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. As part of our holistic compensation philosophy, your package will also include, but is not limited to: Comprehensive health, dental and vision coverage, generous parental leave policies, access to our Employee Assistance Program and various Wellness programs, a 401K with company matching, a learning and development stipend, and an unlimited vacation policy. For more information on our benefits, see our careers page.
The Base Salary range for this role is:
$86,205—$107,730 USD
What the Team is Saying
What We Do
LogicMonitor® offers hybrid observability powered by AI. The company’s SaaS-based platform, LM Envision, enables observability across on-prem and multi-cloud environments. We provide IT and business teams operational visibility and predictability across their technologies and applications to focus less on troubleshooting and more on delivering extraordinary employee and customer experiences. For more information, visit www.logicmonitor.com.
Why Work With Us
We love going to work and think you should too. We are customer-obsessed, work as one agile team, and strive to be better every day while building trust. These are our core values. So it's no surprise that we work hard and genuinely have fun working with each other as we expand our global presence and achieve record-breaking success.
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LogicMonitor Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
We call our offices Centers of Energy, because they’re where we accelerate work, spark creativity, and ignite our culture of connection and celebration. Our teams coordinate their time in Centers of Energy to reflect how they work best.
