We’re building a high-performance, digital organization through our global NorthStar program—and we’re looking for a Global Key User – Lead to Order (L2O) to help lead the way.
Your tasks
In this role, you’ll coordinate key user activities across regions to ensure the successful deployment and adoption of our new global business process template. You’ll work closely with process owners and program teams to guide system design, testing, training, and user support. This is a pivotal role for someone who thrives on collaboration, structure, and driving transformation across a global organization. This is a hybrid role and can be based remotely in Europe or from a Kardex office.
Your profile
- Proven experience leading or coordinating cross-functional teams in a transformation or system implementation context
- Strong understanding of the Lead to Order (L2O) process or end-to-end sales cycle, ideally within an industrial manufacturing enviroment
- Experience working with CRM systems (e.g. Salesforce) and CPQ applications
- Excellent communication and stakeholder management skills across different functions and regions
- Strong organizational skills with the ability to manage multiple priorities and deadlines
- Comfortable working in a global matrix environment and influencing without authority
- Fluent in English (written and spoken)
- Regular international travel (approx. 25%) will be expected to support collaboration across regions.
Top Skills
What We Do
Kardex is a global industry partner for intralogistics solutions and a leading provider of automated storage solutions and material handling systems.
Kardex consists of two entrepreneurially managed divisions, Kardex Remstar and Kardex Mlog. Kardex Remstar develops, manufactures, and maintains dynamic storage and retrieval systems, while Kardex Mlog offers integrated material handling systems and automated high-bay warehouses.
Kardex also acts as a global AutoStore™ partner, offering flexible and modular storage and order fulfillment solutions. Kardex Remstar, Kardex Mlog, and Kardex AutoStore are partners to their customers throughout the entire life cycle of a product or solution, starting with the assessment of customer requirements, through planning, realization, and maintenance of customer-specific systems, to ensuring high availability and low life cycle costs by means of customer-oriented life cycle management.
The Group employs around 2,500 people in over 30 countries. Kardex Holding AG has been listed on the SIX Swiss Exchange since 1989.
