Global Key Account Manager

Posted 11 Days Ago
Be an Early Applicant
Hiring Remotely in Home, MI
Remote
Senior level
Consumer Web • Food • Pharmaceutical
The Role
The Global Key Account Manager will oversee development, management, and strategic growth for assigned key accounts. Responsibilities include building relationships, assessing account opportunities, ensuring customer satisfaction, and coordinating cross-functional teams to meet strategic goals and improve profitability.
Summary Generated by Built In

We are global, we are impacting the lives of millions every day, we are making a difference! 

At Amcor we are inspired to change the packaging industry and are taking on the aspirational challenge to make all our products recyclable or reusable by 2025. Through our products and global footprint, we are in a unique position to truly make a difference in the packaging space. Our products impact the lives of millions of people across the globe every day from food, beverage, pharmaceutical, medical, home- and personal-care, and other essential products. Amcor is a thriving S&P 500 organisation listed both on the NYSE (AMCR) and ASX (AMC) with US$13 billion in sales. We have a proud history dating back to the 1860’s and come a long way from a single paper mill based in Melbourne to becoming the global leading packaging company. Today, Amcor is an international organisation empowering its 50,000 employees in over 40 countries and across 250 sites.  

 

Will you be next to join our journey towards a more sustainable future? At Amcor we are always looking for talented and passionate individuals who are motivated to make a difference. Working at Amcor means you will have a unique opportunity to be a part of an organisation that is committed to providing sustainable packaging solutions. To find out more about our commitment to sustainability and about Amcor, visit www.amcor.com. 

Job Description

Position Overview:

The Global Key Account Manager is responsible for the development, management and strategic growth of assigned large Global Key Accounts. This position serves as an important link between external customers and internal cross-functional teams; ensuring customer needs and expectations are met by proactively and systematically building value, in-depth relationships, profitable growth, and innovation. Intercompany management of engineering, development and Project Management efforts on behalf of these accounts is required.
 

Essential Responsibilities and Duties: 

  • Develop and execute growth strategy for further account penetration
  • Identify comprehensive understanding of customer needs – both short/long term; identifying key buying factors
  • Assess account opportunities, account trends, and sell total Amcor Value Proposition to customer 
  • Frequently review all legal agreements with customers to assure conformance and assure all contractual benefits available to Amcor are captured
  • Identify key decision makers and influencers beyond procurement (total enterprise) and craft relationship plan. Build, strengthen, and manage relationships accordingly
  • Hold quarterly partnership meetings across customer organization allowing both parties to extract value
  • Facilitate quarterly plant-to-plant meetings, ensuring Amcor & customer relationship remains transformational
  • Conduct systematic performance reviews with customer Senior Management
  • Develop, maintain, and execute on action plan assuring Global Key Accounts achieve targets
  • Identify specific actions within customer to improve profit, grow the business, and achieve Value-Engineering metrics
  • Manage and execute negotiations including developing value propositions for the account; either independently or as a member of the team
  • Coordinate information flow and action planning with relevant functions (cross-functional team coordination) via strong program management skills
  • Responsible for accurate forecasting, AR target attainment, and all daily business needs

Knowledge & Experience:

  • Experience working with large global CPG food/beverage organizations
  • Highly effective written and verbal communication / presentation skills
  • Strong data analysis and reporting skills
  • Highly effective project management and coordination skills

Qualifications:

  • Education: Bachelor’s Degree in Business or Related Field, Master’s degree preferred
  • Minimum 5-7 years of successful Global Key Account management & sales experience in rigid plastic packaging
  • Strong business acumen
  • Good communication, negotiation and selling skills
  • Ability to develop execute complex sales plans
  • General plastics technical knowledge preferred
  • Understands financial modelling and cost accounting
  • Ability to build confidence and support of key large scale customers
  • Works cross functionally both internally and externally with customers
  • A self-starter, aggressive and focused
  • Solid technical aptitude with regards to resins, manufacturing processes, barrier materials and other competitive packaging mediums
  • Ability to cross functionally network – external as well as internal
  • Travel 50%
  • Valid driver’s license

Competencies:

Amcor Leadership Framework Competencies

Core Competencies:

  • Customer Focus
  • Sets Priorities & Drives Results
  • Interpersonal Savvy

Applicable ALF Competencies:

  • Influencing Others
  • Business Acumen
  • Strategic Agility
  • Managing Vision & Purpose
  • Building Effective Teams

Relationships:

  • External Customers
  • ARP Management
  • R&D
  • Operations
  • Quality
  • Marketing
  • Commercial Finance
  • Finance
  • Supply Chain

Why work at Amcor?

  • We value safety, integrity, collaboration, accountability, results and out-performance
  • Amcor is a growing company which means career opportunities both locally and internationally
  • The environment is better off because of our dedication to sustainability
  • We offer world class benefits including annual bonus opportunities; including various retirement savings/voluntary pension plans (vary depending on country)
  • We value diversity. With sites in over 40 countries, you have the unique opportunity to work and grow with a multi-cultural global team

ADA Requirements:

Physical Requirements

Normal Vision

Distant Vision

Near Vision

Hearing/ Listening

Sitting

Talking/Speaking

Hand/Finger Dexterity

Walking

Standing

Driving – Automobile/truck/van

Work Environment: Office Environment

The information contained herein is not intended to be an all-inclusive list of the duties, responsibilities, skills and/or abilities.

#LI-AJ1

#LI-Remote

Our Expectations

We expect our people to be guided by The Amcor Way and demonstrate our Values every day to enable the business to win. We are winning when:

  • Our people are engaged and developing as part of a high-performing Amcor team
  • Our customers grow and prosper from Amcor’s quality, service, and innovation
  • Our investors benefit from Amcor’s consistent growth and superior returns
  • The environment is better off because of Amcor’s leadership and products

Equal Opportunity Employer/Minorities/Females/Disabled/Veterans/Sexual Orientation/Gender Identity

Amcor is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

If you would like more information about your EEO rights as an applicant under the law, please click on the links "EEO is the and "EEO is the Law" Poster Supplement. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call 224-313-7000 and let us know the nature of your request and your contact information.

E-Verify

We verify the identity and employment authorization of individuals hired for employment in the United States.

CompensationBenefits

When you join Amcor, you will have access to a comprehensive benefits and compensation package that includes:

Medical, dental and vision plans

Flexible time off, starting at 80 hours paid time per year for full-time salaried employees

Company-paid holidays starting at 9 days per year and may be slightly higher by location

Wellbeing program & Employee Assistance Program

Health Savings Account/Flexible Spending Account

Life insurance, AD&D, short-term & long-term disability, and voluntary accident disability benefits are available

Paid Parental Leave

Retirement Savings Plan with company match

Tuition Reimbursement (dependent upon approval)

•Discretionary annual bonus program (initial eligibility dependent upon hire date)

The Company
HQ: Zurich
18,447 Employees
On-site Workplace
Year Founded: 1864

What We Do

A global leader in developing and producing responsible packaging for food, beverage, pharma, medical, home- and personal-care, and other products.

Amcor works with leading companies around the world to protect their products and the people who rely on them, differentiate brands, and improve supply chains through a range of flexible and rigid packaging, specialty cartons, closures, and services.

The company is focused on making packaging that is increasingly light-weighted, recyclable and reusable, and made using an increasing amount of recycled content.

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