Global Internal Communications Manager

Posted Yesterday
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2 Locations
Mid level
Fintech • Payments • Financial Services
The Role
The Global Internal Communications Manager will lead the creation and delivery of impactful internal communication campaigns that align with FNZ’s global strategy, enhance employee engagement, and strengthen the employer brand. Key responsibilities include managing internal communication channels, coordinating with marketing and senior leaders, and supporting organizational change communications.
Summary Generated by Built In

Overview:

Global Internal Communications Manager will act as the FNZ subject matter expert in Internal Communications for FNZ.

This role compromises leading and coordinating the delivery of high impact, creative internal communications campaigns linked to FNZ’s global strategy, that inspire and excite our 6,000 people around the world.

Additional ownership and expertise:

  • Support the Internal Communications and Engagement strategy for FNZ.

  • Manage key internal communication channels, reviewing performance and amending / implementing new channels if required (Viva Engage, Newsroom, News Flash, Manager Moment)

  • Act as a subject matter expert in Internal Communications and Engagement as required.

  • Create engaging impactful communications, using a range of channels, that proactively raise the profile of the ELT, and colleague trust in this group.

  • Work interdependently with colleagues from across the Marketing team and Executives, Directors, and Senior Leaders in our main geographies – playing both the role of communications co-ordinator (when required) and expert internal communications consultant.

  • Work closely with Head of External Communications to ensure coordination of content for both internal and external audiences.

  • Work with the People team to build global leaders' communication and engagement capability, providing them with tools and content to engage their teams.

  • Act as a key partner and resource as we continue to build and strengthen FNZ’s employer brand awareness, positioning us as an employer of choice, and attracting the best talent.

  • Deliver internal communications to support organisational change (ranging from senior people changes to operating models), M&A and ad hoc issues/projects.

  • Embed best-in-class internal communications standards, engagement techniques and measurement.

  • Leverages industry and local market relationships to ensure best in class communications for FNZ.

Who are we looking for:

  • A bachelor’s or master’s Degree, preferably with specialization in marketing, communication, human resources, or similar.

  • Recognised and demonstrable excellence in internal communications and employee engagement, within a large global organisation

  • Experience operating in complex matrix and multi-national environments, shaping and leading organisational change, understanding complex communication issues and recognising business wide implications.

  • Meticulous planner with ability to manage an unpredictable workload to meet changing requirements.  Able to switch confidently and knowledgeably between priorities.

  • Resilient and calm. Able to lead and deliver in high-pressure, unpredictable environment working to tight, often conflicting deadlines, and within resource constraints.

  • Excellent speaking/presentation, writing and editing skills, able to coach and motivate as well as personally execute.

About FNZ

FNZ is committed to opening up wealth so that everyone, everywhere can invest in their future on their terms. We know the foundation to do that already exists in the wealth management industry, but complexity holds firms back. 

We created wealth’s growth platform to help. We provide a global, end-to-end wealth management platform that integrates modern technology with business and investment operations. All in a regulated financial institution. 

We partner with over 650 financial institutions and 12,000 wealth managers, with US$1.5 trillion in assets under administration (AUA).

Together with our customers, we help over 20 million people from all wealth segments to invest in their future.

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The Company
HQ: London
4,252 Employees
On-site Workplace

What We Do

FNZ is committed to opening up wealth so that everyone, everywhere can invest in their future on their terms. We know the foundation to do that already exists in the wealth management industry, but complexity holds firms back.

We created wealth’s growth platform to help. We provide a global, end-to-end wealth management platform that integrates modern technology with business and investment operations. All in a regulated financial institution.

We partner with over 650 financial institutions and 12,000 wealth managers, with US$1.5 trillion in assets under administration (AUA).

Together with our customers, we help over 20 million people from all wealth segments to invest in their future

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