Summary
ESET is a global leader in cybersecurity, dedicated to protecting over 110 million customers worldwide. Global e-Commerce is a dynamic digital channel that provides cybersecurity solutions directly to customers in real-time, every day. If you feel like you want to deliver high-impact goals that make a real difference, we would like to see you at our Global Headquarters in Bratislava.
Job description
We are seeking a Global eCommerce Specialist to join our Global eStore Team. In this role, you will be responsible for managing and evolving online e-Commerce channel by overseeing the rollout of the Global eStore to local markets, coordinating cross-team efforts, managing requirements and project scope, ensuring stakeholders alignment. Additionally you will be supporting the implementation and optimization of e-store functionalities.
Responsibilities:
This position requires taking responsibility for a wider range of activities in the process of implementation, running and further evolving of Global eStore (GeS) in ESET markets.
Your role will be to:
- Act as responsible person for timely and quality rollout of Global eStore to local markets.
- Act as a major point of contact for local teams, coordinate complex cross-team/ cross-country cooperation in line with predefined scope and agreed timeline.
- Understand and gather business needs, manage the process of mapping the requirements to global solution.
- Act as responsible person for requirements analyses and project scope definition.
- Define and oversee timeline and business related aspects of the entire project.
- Manage and balance stakeholders expectations with the efficiencies of standardization and scalability.
- Assist with acceptance testing, manage and perform detailed troubleshooting to arrive at the acceptance and successful go-live.
- Cooperate on impact analyses, propose solutions, assist with effective feature adoption, manage the implementation of complex e-store functionalities,
- Assist with advanced e-store configurations and settings.
- Write down the specification for implementation on Global estore and oversee the implementation itself.
- Cooperate on business related activities that ensure alignment to any initiative to optimize KPIs and enable growth expectations.
To successfully apply you should:
- Have solid knowledge and understanding of eCommerce, including eStore best practices, customer lifecycle, digital marketing fundamentals, and online purchasing processes
- At least 2 years of experience in a similar position
- Strong project management and communication skills
- Active English (at least B2)
Great advantage is:
- Background from software/hardware/IT-related industries
- Experience from international companies or global markets
- Good understanding of complex systems, processes and relations
- Basic orientation in web development and tools (CMS, JIRA, Postman, HTML/CSS, JavaScript, API, system architecture)
Our team is (and you should be as well):
- We stick together in every situation; we are looking for a team player with a strong loyalty attitude.
- Highly proactive attitude and self-driven, we do not procrastinate ever.
- Attentive to detail
- Excellent at active listening
- Have respecting and friendly attitude
- Open to learn new skills, grasp a new information and work with different tools
- Highly organized and self-confident with good level of communication and presentation skills
- Good at critical thinking
- Stand out in endurance and consistency
Basic Salary (gross): from 1900 EUR
The final amount of the basic salary may be adjusted depending on the individual knowledge and experience of the selected candidate.
Bonus: Performance bonus twice a year up to 10% of the basic salary paid for the evaluated period (usually 6 months)
The position is a replacement for maternity leave (it is a long-term replacement, further cooperation is not excluded)
#LI-VJ1
#LI-Hybrid
Benefits
Health & well-being
- BenefitPlus
- Healthcare (check-ups/annual programs)
- Multisport card
- Travel card "električenka"
- Supplementary pension saving
- Sick days
Family
- Marriage allowance
- Childbirth allowance
- Parental contribution
- ESET family events (Family day, St.Nicholas)
Office
- Refreshments in the office (fruits, coffee, soft drinks)
- Let´s get together breakfast
- Activity room, quiet room
- ESET events (Žranica, Christmas party..), teambuildings
Other
- Loyalty allowance
- Loyalty extra days off
- Loyalty cake
- Loyalty glass award
- Refer a friend
- Christmas presents
- Discounts from external providers
Primary location
Bratislava
Additional locations
Time type
Full time
Top Skills
What We Do
For more than 30 years we have been here helping to watch over and protect progress. Over a billion users worldwide rely upon ESET’s solutions to stay secure from increasingly sophisticated digital threats. ESET´s award-winning IT security software and services provide protection in over 200 countries and territories worldwide, with its software localized into more than 30 languages.
Meanwhile, the world continues to move forward at pace. When ESET was founded, the Internet was in its infancy. Now technology is part of everything we do and is central to the continued advancements in our society. Most of the time technology does just what it is supposed to, but in order to ensure continued progress in the digital age we need someone to question what’s going on in the background.
And that’s why we are here – to continue protecting technology from threats, enabling everyone to fully embrace it’s potential and rely on it.
Put simply - when technology enables progress, ESET is here to protect it.
ESET - Progress. Protected.
Visit www.eset.com to learn more
