Company Description
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Job Description
Internship Program Overview
At ServiceNow, we're looking for students who want to learn, grow, and take a giant step early in their careers, all while making a giant impact. We offer 12-week summer internship opportunities across various business functions.
Interns will participate in executive speaker series, career development workshops, philanthropic efforts, and team-building activities. Additionally, interns will have access to online learnings and a dedicated summer coach to further grow their careers with us.
If you want to make work, work better, we want you. To learn more, check out our Early Career Page !
Communications Intern Overview
We have three different teams with open roles. Please see details about each team and their role below:
Employee Communications Intern
- Help lead communications to drive employee engagement and increase adoption of our digital employee experience on the ServiceNow platform
- Assist in supporting ongoing content governance management and best practices on our key employee channels.
- Help reimagine our in-office digital signage content testing new, fresh content ideas across key areas and spaces.
- Assist with cultural moments and other milestone employee experiences
- Support our Now at Work channel including keeping the tips and best practices fresh, creating KBs as needed, and leading a small-scale promotion campaign with specific targeted audiences.
- Create our Now Insider bi-weekly newsletter (compile and edit images, draft copy, etc.).
- Support Talent Brand Employee Activation by drafting engaging social-first copy for employee stories for our Social Ambassadors platform.
Analyst Relations
- Build a strategy and execute programs to help the Industry Analyst Relations team use crowdsourcing sites like Gartner Peer Insights and G2 to build strong customer reviews of ServiceNow.
- Understand and analyze analyst research and reviews of ServiceNow.
- Work across teams to support announcements, new products coming to market, like our platform releases, and manage analyst communication.
- Be a strong, equal member of a top performing analyst relations team and part of all day-to-day activities
- Opportunities for cross Communications and Marketing opportunities depending on your interests and capabilities.
Public Relations Intern
- Communicate complex topics effectively and create a range of content, from press releases and blogs and social posts to executive briefing materials and creative briefs, within the enterprise technology landscape.
- Expand relationships with media.
- Manage complex, fast-moving and unexpected communications challenges.
- Support PR strategies for driving media coverage, working closely with subject matter experts, executives, internal thought leaders and PR agency team.
- Collaborate with global PR teams on driving successful launches, announcements, PR programs, and other awareness opportunities globally.
- Monitor industry and market-related news and events to assess opportunities for rapid response and dedicated media outreach.
- Support the partner ecosystem through announcements and campaigns.
Qualifications
Who you are:
This position is not eligible for employment-based sponsorship.
- Currently pursuing a Bachelors degree in Communication Studies, Digital Communications, Digital Media Studies, Journalism, English, Public Relations or other related academic fields at an accredited college or university.
- Graduating December 2025, or later.
- Able to commit to a 12-week internship in Summer 2025 (May-August, or June-September).
- Highly collaborative, team-oriented, detailed and organized with ability to multi-task.
- Excellent communications skills, both written and verbal, with attention to detail.
- Passion for storytelling and identifying trends.
- Ability to engage, face-to-face (or via Zoom), with cross-functional teams.
- Can-do, scrappy, creative spirit, with a desire to own projects from start to finish.
- Thrive in a fast-paced and ever-changing environment.
#interncoop
For positions in the Bay Area, we offer a base pay of $32.70/hr, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs (subject to eligibility requirements). Compensation is based on the geographic location in which the role is located, and is subject to change based on work location.
Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!
Additional Information
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here .
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license.
What We Do
As the AI platform for business transformation, we're putting AI to work across organizations — freeing people for work that matters. Making old tech work with new tech. Reaching across departments, from the front office to the back office and every office in between. Our ambition? To become the defining enterprise software company of the 21st century (or "DESCO21C," as we like to call it).
With more than 8,100+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be a Fortune 100 Best Companies to Work For® and World's Most Admired Companies™.
Explore your future career with us, visit www.servicenow.com/careers.
From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license.
Why Work With Us
By joining ServiceNow, you are part of an ambitious team of change-makers who have a restless curiosity and a drive for ingenuity. We're committed to helping our people do their best work and live their best lives so we can fulfill our purpose together. At the fastest-growing enterprise software company , you can grow can grow your career faster.
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ServiceNow Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
At ServiceNow, we lead with flexibility and trust. For some, home is the primary workplace. For those who come into a ServiceNow workplace, you are empowered to make team-guided and individual-led decisions on how and when you use the workplace.