Company Description
We take care of our employees, and they take care of our customers!
Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.
Our Mission
We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within — more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs — they’re chances to grow, do what you love and build a career with us!
Job Description
The Global Commission Program Coordinator has oversight and responsibilities for the implementation, day-to-day management, and maintenance of Expeditors' commission system. This person will lead and drive the execution and continuous improvement of the Expeditors Commission System for our and Account Management personnel. The Global Commission Program Coordinator helps to define and execute commission compensation strategy, defines processes, creates reporting to measure results and analyze trends, and engages with Account Management, Marketing, and Sales.
The Global Commission Program Coordinator reports to the Director, Global Account Management Operations. The position will collaborate closely with Account Management and Sales personnel, regional support and other stakeholders.
Key Deliverables:
These are the minimum results expected from a successful Global Commission Program Coordinator:
- Manages commission daily and monthly related system functions
- Ensure daily file loads for Expeditors Commission System are successful
- Upload monthly retro commissions for Account Management
- Resolve Account Management system reports disputes
- Resolve Azure commission reported support issues
- Ensure training material is updated with current development changes
- Identify trends and communicate to stakeholders
- Perform monthly commission audits
- Communicate with our third-party vendor as needed
- Integrate new products and plans into the commission system
- Backup for monthly commissions runs
- Take on additional assignments as required, supporting company needs
Qualifications
- Bachelor's degree (BA) from a four-year college or university and/or 3 years of related experience
- Strong analytical skills and a desire to work with large complex data
- Advanced Microsoft Excel skills
- Strong oral and written communication skills
- Outstanding collaboration and communication skills, including experience withing with disparate teams
- Commission Compensation experience a plus
- Experience with InetSoft, other BI reporting tools, or SQL a plus
Additional Information
It is strongly advised to include a statement in your application that highlights the unique value you would bring to this role. Explain your reasons for interest and why you believe you are an excellent fit for the position.
This position is ideally located in either CHQ (Federal Way, Bellevue or Lynnwood) or in Portland/Vancouver, though will consider other locations within the Expeditors network.
- Constantly improve knowledge of Expeditors’ operational procedures, systems, and technologies.
- Maintain a minimum of 52 hours of training annually with a focus on systems training and operations.
- Cross-training on other areas of personal development.
- Personal goals communicated to gain support from leadership.
REPORTING STRUCTURE
Director, Global Account Management Operations & Senior Vice President of Account Management
Expeditors offers excellent benefits
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Expected base salary: $78,000 – $83,000
- May be eligible for bonus following first year of continuous employment in position.
- Paid Vacation (first year prorated based off month of hire then eligible for 15 days)
- Holidays (10)
- Flexible Days (2)
- Paid Sick Time (accrual rate of 1 hour of sick time per 30 hours paid)
- 401(k) Retirement Savings Plan with employer match
- Employee Stock Purchase Plan (ESPP)
- Medical, Prescription Drug, Dental & Vision Coverage
- Health Savings Account (HSA)
- Life and Disability Insurance
- Paid Parental Leave (additional eligibility criteria)
- Dependent Care Flexible Spending Account (DC FSA)
- Commuter Benefit
- Employee Assistance Program (EAP)
- Training and Personnel Development Program
- Educational Assistance and Reimbursement
- All your information will be kept confidential according to EEO Guidelines.
Top Skills
What We Do
Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 (374) company, we employ over 16,500 trained professionals in a worldwide network of over 320 locations across six continents. Expeditors is focused on the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our services include air and ocean freight consolidation and forwarding, vendor consolidation, customs clearance, cargo insurance, distribution and other value-added logistics services.
We pride ourselves on being a solutions-based organization that takes the time to understand each customer's individual business needs. As a non-asset based organization, we have considerable flexibility when managing customers' supply chains. Our relationships with local suppliers and global air and ocean partners provides our customers with the best routing and pricing options. Expeditors' comprehensive, flexible spectrum of services is supported by leading-edge information technology providing the highest level of end to end visibility.
To maintain consistent quality and customer service across the globe, Expeditors has regional headquarters located in London, Dubai, Shanghai and Singapore.
At Expeditors, our industry professionals, award winning processes and globally unified systems ensure that we always live up to our promise, "You'd be surprised how far we'll go for you."
