Elite Technology is a leading, independent technology company that helps law firms drive profitability through improved operational effectiveness, increased efficiency, and greater visibility across their business. Our cutting-edge digital financial management and business operations solutions drive success for firms around the globe by improving finance and accounting operations, including billing, invoicing, payments, and financial reporting. By bringing together data, insights, and tools, we enable law firm leaders to make informed business decisions to build and manage their businesses more effectively and efficiently.
Job Description:
Elite Technology is seeking a dynamic and experienced Global Client Director to join our high-growth SaaS organization. This role focuses on managing and growing relationships with the company’s most strategic clients, driving revenue growth, and ensuring exceptional client experiences. You will lead account strategies for top-tier accounts globally, leveraging your expertise in sales, account management, and customer engagement to deliver outstanding results.
What You’ll Do:
- Developed and implemented comprehensive account strategies to drive client success and business growth.
- Built and maintained strong relationships with executive-level stakeholders, serving as a trusted advisor on business needs.
- Conducted quarterly business reviews, aligning cross-functional teams on account priorities and goals.
- Gained deep industry knowledge to effectively position Elite’s solutions for clients’ unique challenges and objectives.
- Consistently exceeded quarterly and annual sales targets by driving conversion, expansion, and renewals for strategic accounts.
- Identified upselling and cross-selling opportunities, transitioning clients from on-premises to cloud-based solutions.
- Delivered impactful product demonstrations, workshops, and presentations to showcase Elite’s capabilities and value.
- Partnered with internal teams and third-party vendors to deliver seamless, tailored client solutions.
- Managed complex sales cycles, presenting compelling value propositions to senior leaders and C-suite executives.
- Tracked and reported key performance metrics using CRM tools like Salesforce to guide strategy and optimize processes.
What You’ll Need:
- Bachelor’s degree in Business, Sales, Marketing, Communications, Information Technology, or a related field. MBA preferred.
- 7-10 years of proven success in SaaS sales and account management, with a focus on high-value, strategic accounts.
- Extensive experience selling ERP/financial applications and managing C-suite relationships.
- Strong background in selling sophisticated SaaS solutions, preferably to the legal industry.
- Demonstrated ability to manage and grow a portfolio of elite accounts globally.
- Results-driven, with a track record of exceeding sales targets in high-growth environments.
- Exceptional interpersonal, communication, and presentation skills, both in-person and virtual.
- Strong analytical skills, with experience in ROI modeling and persuasive quantitative techniques.
- Ability to prioritize and manage multiple high-stakes accounts in a fast-paced environment.
- Adept at leveraging CRM tools, including Salesforce.
- Deep understanding of the legal marketplace and its unique business operations is a plus.
Benefits:
- Competitive Compensation Package ($130,000 - $150,000 + variable component)
- Comprehensive Healthcare Coverage (Health, Dental, Vision)
- Retirement Savings Plan with an Employer Contribution
- Professional Development Opportunities
- Time Off
- Wellness Initiatives
Please note that we do not offer sponsorship for this position.
Additional Information
Location
At Elite Technology, we embrace an employee-centric, flexible remote work model that empowers you to do your best work in the environment that suits you. However, we also recognize the importance of in-person collaboration for key moments that truly matter.
In our flexible remote approach, you have the freedom to choose a workspace within your home country that best fits your needs. Our corporate offices are located in New York City, Los Angeles, Costa Rica, and the Philippines, providing additional options for those who prefer or need a hybrid work environment.
Our diverse global team spans the U.S., Canada, U.K., Costa Rica, the Philippines, and Australia. Please note that at this time, we are unable to hire employees located in Quebec or Ontario Provinces, Alaska, Hawaii, Puerto Rico, and Oklahoma.
As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. We are proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.
We also provide reasonable accommodation for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.
We are not accepting applications submitted through recruiting agencies.
Top Skills
What We Do
Elite is a leading, independent technology company that helps law firms drive profitability through improved operational effectiveness, increased efficiency, and greater visibility across their business. Our cutting-edge digital financial management and business operations solutions drive success for firms around the globe by improving finance and accounting operations, including billing, invoicing, payments, and financial reporting. By bringing together data, insights, and tools, we enable law firm leaders to make informed business decisions to build and manage their businesses more effectively and efficiently.
Our solutions lie at the heart of a large proportion of the world’s largest, most successful and innovative law firms. In fact, three-quarters of the Am Law 200 and four-fifths of the Global 200 rely on at least one Elite solution to help drive their firms’ business operations into the future. As more firms make cloud solutions a core part of their technology strategies for the future, Elite is leading the way in supporting customers as they move their financial and operational systems into the cloud. To date, Elite has supported more than 400 firms around the world in their move to 3E in the cloud
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