Aircall is the world’s leading integrated customer communications and intelligence platform for growing businesses. Trusted by over 20,000 companies worldwide, Aircall unifies voice and digital channels into one seamless platform, offering one-click integrations with leading CRMs and over 100 business tools. With real-time, AI-powered insights and feedback, AI agents, and automation, we help sales and support teams save time on routine tasks, uncover opportunities, and deliver exceptional customer experiences. With a global team of 600+ across nine offices, Paris, New York, San Francisco, Sydney, Madrid, London, Berlin, Seattle, Mexico City, Aircall is transforming how businesses connect with their customers, driving smarter conversations, deeper relationships, and measurable success.
How We Work at Aircall: At Aircall, we believe in customer obsession, continuous learning, and delivering extraordinary outcomes. We value open collaboration, taking ownership, and making smart, informed decisions with speed and precision. If you thrive in a fast-paced, team-driven environment where curiosity, trust, and impact matter, you'll fit right in
About the Role:
We’re seeking an ambitious and creative Global Campaign Manager to design, execute, and optimize high-impact global and opportunistic campaigns. This role is critical in driving brand awareness, generating demand, and accelerating pipeline growth. You will collaborate across marketing, sales, and product teams to craft campaigns that deliver measurable results. This role reports to the Director of Performance Marketing and is a hybrid role working in the Bellevue office Monday - Wednesday.
Key Responsibilities:
- Campaign Strategy and Planning:
- Develop global campaign strategies aligned with Aircall’s business objectives, target personas, and key industries.
- Develop the campaign themes and campaign architecture with key tactics, programs, and content/assets for the various phases of the buyer’s journey: awareness, interest, consideration, and purchase.
- Identify and prioritize opportunistic campaigns to capitalize on market trends and competitive dynamics.
- Set clear goals, timelines, and KPIs for each campaign.
- Campaign Execution and Management:
- Oversee end-to-end execution of multi-channel campaigns, including email, paid media, events, social, website, and content marketing.
- Develop campaign briefs to inform the development of various assets (e.g. ads, case studies, white papers, demos, reports, emails, videos, webinar presentations, etc.) and programs (e.g. lead gen, thought leadership, etc.) working with internal and/or external stakeholders to ensure on-time completion.
- Collaborate with regional teams to ensure global campaigns are localized and culturally relevant.
- Coordinate with internal teams and external vendors for seamless campaign delivery.
- Cross-Functional Collaboration:
- Partner with content, product marketing, and creative teams to develop compelling assets and messaging.
- Work closely with demand generation and sales teams to ensure campaigns are effectively driving pipeline growth.
- Align with data and analytics teams to track performance and ROI.
- Performance Optimization:
- Monitor campaign performance and analyze results to optimize for engagement, lead generation, and conversions.
- Provide actionable insights and recommendations for future campaigns.
- Maintain dashboards to communicate campaign effectiveness to stakeholders.
- Market and Competitor Insights:
- Stay updated on industry trends, customer needs, and competitive landscape to inform campaign strategies.
- Identify opportunities for Aircall to differentiate and capture market share.
Qualifications:
- Experience: 5+ years in marketing, with a strong focus on campaign management in a B2B SaaS or tech environment.
- Strategic Thinking: Proven ability to plan and execute integrated campaigns with measurable business impact.
- Project Management: Strong organizational skills with the ability to manage multiple projects simultaneously.
- Creativity: Innovative mindset to develop engaging, out-of-the-box campaigns.
- Data-Driven: Proficient in analyzing campaign data and making data-driven decisions.
- Collaboration: Strong interpersonal skills and experience working in cross-functional, global teams.
- Technical Skills: Familiarity with marketing automation tools (e.g., Salesforce, Marketo), and HockeyStack.
Aircall is constantly moving forward. We’re building new roads to complete our journey, and we’re taking people with us who have the same builder mentality.
Let’s grow together: Aircall is a place for those who dare to be bold and seek responsibility, excellence, and the opportunity to push themselves to new heights.
We’re creating a place where great people trust one another and thrive together.
People flourish at Aircall and now is the time to be part of the team and the journey we’re on.
Why join us?
🚀 Key moment to join Aircall in terms of growth and opportunities
💆♀️ Our people matter, work-life balance is important at Aircall
📚 Fast-learning environment, entrepreneurial and strong team spirit
🌍 45+ Nationalities: cosmopolite & multi-cultural mindset
💵 Competitive salary package & equity
🏨 Medical, dental, and vision insurance is 100% covered
📈 401k plan with company matching!
✈️ Unlimited PTO — take the time you need to come to work feeling great!
⭐️ Wellness, internet, and childcare reimbursements
💚 Generous parental leave policy
DE&I Statement:
At Aircall, we believe diversity, equity and inclusion – irrespective of origins, identity, background and orientations – are core to our journey.
We pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all. We’re working to create a place filled with diverse people who can enrich and learn from one another. We’re committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive.
We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open. Above all else, we understand and acknowledge that we have work to do and much to learn.
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Top Skills
What We Do
Aircall is the phone system for modern business. An entirely cloud-based voice platform that integrates seamlessly with popular productivity and helpdesk tools that workplaces are already using, Aircall was built to make phone support as easy to manage as any other business workflow—accessible, transparent, and collaborative.
Why Work With Us
At Aircall, we’re equally thrilled by our ambitious goals, and by the journey that will lead us there. Our culture is rooted in our mission: we believe that now more than ever, good communication has the ability to make a difference. We’re learning, trying, and improving every day.
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