Why join us?
Our purpose is to design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.
Purpose of the job
Primary objectives for the role –
Global Account Management of selected Japan Global Fortune 500 corporations
To grow Herman Miller’s understanding of and relationships with specific Japanese Global Accounts.
To develop and implement an engagement plan for these accounts for the globe that will deliver Miller Knoll a greater market share of annual global spend.
To achieve this by working independently and also with the local MK & dealer sales teams to establish key relationships and a deep understanding of the accounts’ approach to Workplace, their rescission making structure and their associated capital spend.
To assist on Japan identified market opportunities on an as-needed basis with other accounts from within the Global Enterprise Management program
To participate in the development of our global offer to ensure we are market leaders in this field.
Specific responsibilities
1) To achieve sales and account activity objectives
2) To collaborate with local MK sales and dealer teams to grow revenue globally
3) To form and lead cross functional teams to ensure we are best placed to win
4) To coach, develop and train dealer and MK salespeople in the skills needed to win with the identified accounts
5) To liaise with international counterparts to maximise sales opportunities
6) To ensure resource support for major projects.
7) To support the development of the programme including the MK product offer, global account management and other aspects to ensure our offer is ahead of the competition
Resource management
Financial:
Expenses
Budgets
Human:
Preferred:
No direct reports – core skill to be able to manage cross functional project teams on a collaborative basis
Contacts and relationships
Internal contacts:
VP Global Enterprise Management
Director Global Accounts APMEA
Global Accounts team worldwide
Market Managers
Regional Sales VP’s
Customer Support
External contacts:
Dealer sales and principals
Clients
Architects & Designers
Project managers
Signed (departmental manager)
Date
Person profile
Education and experience
Essential:
Located in Tokyo
Eight years experience of winning large capital goods projects through the creation and deployment of account-specific sales strategies
A demonstrable track record of working and winning with global/multinational companies
Business Degree or equivalent
High level of cultural awareness
Fluency in spoken and written Japanese
Strong command of spoken and written English
Competences
Essential:
Good questioning skills
Able to listen to, understand and interpret customer requirements
Technology literate
High business literacy
Numerate
Proven motivational and influencing skills.
Strong leadership skills
Highly developed professional selling skills
Excellent presentation skills
Good administration skills
Characteristics
Essential:
Collaborative
A Natural Challenger
Highly mobile – prepared to travel within region extensively
Flexible
Highly Self motivated
Excellent interpersonal skills
Highly organised
Articulate
Positive
Confident
Analytical
Creative
Good communicator
Who We Hire?
Simply put, we hire everyone. MillerKnoll is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We’re committed to equal opportunity employment, including veterans and people with disabilities.
MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MillerKnoll Talent Acquisition at [email protected].
What We Do
MillerKnoll is a collective of dynamic brands that comes together to design the world we live in
