General Manager

Posted 7 Hours Ago
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Clarksville, TN
Senior level
Financial Services
The Role
The General Manager will oversee the operations of Wallace Building Supply, managing production, sales, customer service, and inventory while ensuring compliance with policies and regulations. This role involves recruiting staff, training, performance evaluations, and improving revenue growth through effective management and communication.
Summary Generated by Built In

Southeast Building Supply Interests serves local, regional, and national builders and contractors, as well as do-it-yourself (“DIY”) customers across several rural markets in Tennessee, Georgia, North Carolina, South Carolina, and Alabama.

We are a backed by Building Industry Partners (BIP) – a leading building industry-focused private equity investment firm. Together with our team members, location leaders, and BIP we are working to build a best-in-class, people-focused regional lumber and building materials pro-dealer.

We are seeking a talented General Manager to be responsible for the overall operation management and strategy of Wallace Building Supply. Complying with policies and procedures, monitoring key employees, controlling inventory purchases and levels, and developing sales and communication are all components of this position. Effective communication with the field, internal departments, and external vendors are essential for the success of this position.

This is an excellent opportunity to scale an already successful building materials business and drive revenue growth.

Management Responsibilities:

  • Recruits, interviews, hires, and trains staff for their location(s).
  • Oversees the daily workflow of the location(s).
  • Provides constructive and timely performance evaluations.
  • Handles discipline and termination of employees in accordance with company policy.
  • Assisting in maintaining the general health and welfare of all employees, customers, and those in public contact with the Company’s operational services within the established guidelines of safety processes, policies, and regulations.

Responsibilities:

  • Responsible for the overall management of all aspects of the location, including production, sales, customer service, inventory management, delivery, safety and administrative activities.
  • Plan and direct functions to meet operational and financial goals for the location.
  • Collaborate with local and senior management to develop operating budgets and capital expenditure recommendations for location(s).
  • Communicates and enforces operating policies and procedures, as well as other compliance requirements as they pertain to daily operations.
  • Motivates employees, maintains a productive workforce, and trains other managers.
  • Supports and reinforces company safety initiatives to ensure compliance with OSHA and DOT requirements and promotes a healthy work environment.
  • Manages direct reports who manage various departments and is responsible for the overall direction, coordination, and evaluation of these departments.
  • Ensures adherence to company policies, procedures, and applicable laws.
  • Plan, assign, direct work, and address internal and external complaints.
  • Partners with HR to evaluate performance, reward, recognize, and discipline employees.

 Required Skills/Abilities:

  • Good communication skills, both verbal and written.
  • Effective delegation.
  • Ability to lead, motivate, and develop team members.
  • Good organizational skills and the ability to multitask.
  • Exceptional customer service skills.
  • Strong listening and sales skills.
  • Ability to achieve targets.
  • Strong relationship skills.
  • Excellent verbal and written communication skills.
  • Strong supervisory and leadership skills.
  • Proficient with Microsoft Office Suite or related software.

 Education and Experience:

  • Bachelor’s degree from 4-year college or university and at least four years (4) related work experience in the lumber or building materials industry (ideal but not required)
  • Multiple assignments in all phases of the business and/or equivalent combination of education and experience.
  • Knowledge/experience in building materials, procurement, inventory management, and supervision of people is required.

Equal Opportunity Employer. All qualified candidates, including minorities, women, veterans, and those with disabilities are encouraged to apply.

The Company
HQ: Boston, Massachusetts
202 Employees
On-site Workplace
Year Founded: 2008

What We Do

Building Industry Partners (“BIP”) is the leading private equity investment firm focused on the U.S. building industry. Founded by Matt Ogden in 2008, BIP is headquartered in Boston, with operating partners and advisors across the U.S.

Our purpose is to build exceptional and enduring businesses, generate world class investment returns, and contribute to elevating the building industry and its workforce through people-focused investment & business principles.

We help to build exceptional businesses, to realize the entrepreneurial visions of the industry's rising stars, and to increase shared prosperity amongst shareholders, management, and our broader workforce through broad-based employee ownership.

Over the past decade, BIP is proud to have been part of building some of the fastest growing and most dynamic businesses in the U.S. building industry’s middle market, including U.S. LBM Holdings, Kodiak Building Partners, Homewood Holdings, and U.S. Fence Solutions/Binford Supply.

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