General Manager

Posted 2 Days Ago
Be an Early Applicant
Des Moines, IA
Mid level
Healthtech
The Role
The General Manager will supervise sales and operations, develop strategies for branch growth, manage the sales team, and enhance customer service. Responsibilities include analyzing sales activities, training staff, evaluating performance, and identifying process improvements.
Summary Generated by Built In

Patterson isn't just a place to work, it's a partner that cares about your success.

One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees bring to Patterson and believe that they build a stronger and successful organization.

Job Summary

As a General Manager, you will direct and supervise the sales and internal operations of the branch, including management of the sales team. You will partner with the Operations manager to develop firm strategies to further the branch's maximum growth and profitability while providing quality service to the customer. Why join Patterson? Patterson Companies is a value-added distributor focused on providing best-in-class products, services and technology to the dental and animal health markets. Driven to meet the needs of healthcare professionals in these growing markets, Patterson provides a total-package approach to doing business. Our customers benefit from a diverse platform of products and services, as well as the convenience and peace of mind that come with relying on one trusted partner for everything they need.

Essential Functions

  • Analyzing and evaluating sales activities as well as market trends and customer needs for sales optimization. -

  • Developing sales team by providing ongoing training and development and by giving specific and constructive feedback to foster development of skills. -

  • Reviewing and evaluating the work of direct reports to assess job performance. -

  • Partnering with Operations Manager to create a customer service culture within the branch. Identifying process improvements to increase efficiency or reduce costs.

  • Participating in the selection process determining personnel needs to ensure coverage on all jobs and that branch obligations are met. -

  • Perform other general manager duties as required.

Job QualificationsRequired Qualifications

  • Bachelor’s degree in sales, management, or related field or an equivalent combination of education and experience.

  • A minimum of 3+ years of experience with a proven track record in sales is required.

  • Background in the following areas: customer service, sales and asset management is ideal. Previous experience supervising sales teams is highly preferred.

  • A high business acumen, strong decision making abilities, along with a strong customer focus is required.

  • The ability to effectively lead people and build a high performing team and facilitate ongoing development is key.

  • General computer proficiency including knowledge of MS Office and CRM systems.

  • Related industry knowledge is nice to have.

What's In It For You:

We provide competitive benefits, unique incentive programs and rewards for our eligible employees:

  • Full Medical, Dental, and Vision benefits and an integrated Wellness Program.

  • 401(k) Match Retirement Savings Plan.

  • Employee Stock Purchase Plan (ESPP).

  • Paid Time Off (PTO).

  • Holiday Pay & Floating Holidays.

  • Volunteer Time Off (VTO).

  • Educational Assistance Program (Tuition Reimbursement).

  • Full Paid Parental and Adoption Leave.

  • LifeWorks (Employee Assistance Program).

  • Patterson Perks Program.

EEO Statement

As a people-first company, Patterson promotes a culture that embodies and celebrates diversity and inclusivity. We believe our employees’ unique experiences and differences is what strengthens us and drives our success. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status.

We are Patterson. We welcome you.

The Company
Minneapolis, MN
5,559 Employees
On-site Workplace
Year Founded: 1877

What We Do

Patterson strengthens the oral and animal health markets in North America and the United Kingdom. From small, private practices to large group networks and production operations, we guide our customers with bold solutions and a personal touch. We are much more than a distributor – we are an indispensable partner.

Patterson Dental has strengthened the dental industry since our company’s founding in 1877. Today, Patterson Dental continues to partner with dental practices of all sizes to provide expertise, products, technologies and services needed to grow productive, modern practices, and keep them running smoothly.

No other company supports the animal health market like Patterson. We entered the animal health industry in 2001 with our acquisition of Webster Veterinary and expanded with our 2015 acquisition of Animal Health International, Inc. We provide all the technology, products, expertise and solutions needed to deliver exceptional animal care and drive profitability across the companion, production and equine markets.

An Equal Opportunity Employer
As a people-first company, Patterson promotes a culture that embodies and celebrates diversity and inclusivity. We believe our employees’ unique experiences and differences are what strengthen us and drive our success. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status.
We are Patterson. We welcome you.

Disability Accommodation
If you require reasonable accommodation due to a disability for any part of the hiring process, you may submit your request to HR by calling 1-866-234-2165 or by email to [email protected]. You can also mail your request to Patterson Companies, Inc. Attn: HR EEO Coordinator, 1031 Mendota Heights Rd, St. Paul, MN, 55120. Information received will be routed to a representative who will provide assistance to ensure appropriate consideration of your request.

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