General Manager

Posted 2 Days Ago
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Bangkok, Phra Nakhon, Bangkok
Senior level
Retail • Hospitality
The Role
The General Manager is responsible for leading the achievement of financial, strategic, and operational goals of the hotel. Key responsibilities include managing the hotel strategy, setting and delivering budget targets, overseeing daily operations, managing owner relationships, and improving employee skills.
Summary Generated by Built In

Company Description

A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.

Job Description

To serve the needs of the business, our guests and our colleagues by leading the achievement of the financial, strategic, and operational goals and targets of the hotels. We are proud to represent our hotel and our country to guests from all over the world. We treat our guests and our colleagues with respect, and work hard together to deliver the highest quality of service to all. 

Within this, the key responsibilities for this position are: 

  • To lead and manage the development of the hotel strategy. 
  • To set the annual budget and then deliver the Revenue and GOP targets of the property. 
  • To effectively lead and manage all day-to-day operational activities of the hotel, through the Resident Manager and the operational department heads. 
  • To effectively manage the owner relationship on behalf of the company. 
  • To successfully position the hotel from a Sales and property Marketing perspective. 
  • To ensure that accurate forecasting and Revenue Management activities are taking place. 
  • To ensure that the operational and service skills of the employees of the hotel are being constantly improved.

Qualifications

  • Bachelor's Degree in any related field.
  • Minimum of 5 years experience as a General Manager in the hospitality industry.
  • Strong communication skills, above average fluency in the English language is essential.
  • Excellent management skills and Strong analytical skills are a must. 
  • Prior experience with multiple stakeholder relationship management is essential.
  • High ability to work well under pressure and effectively handle multiple, concurrent demands and appropriately prioritize responsibilities.
The Company
Nuea Bangkok City
3,332 Employees
On-site Workplace
Year Founded: 1978

What We Do

Minor International Public Company (MINT) is one of the largest hospitality and leisure companies in Asia Pacific Region. With over 535 hotels and resorts, 2,200 restaurants and 400 retails trading outlets, MINT meets the growing needs of consumers in 62 markets from Africa to Australia including South America and Europe. MINT is a hotel owner, operator and investor with a portfolio of more than 535 hotels, resorts and serviced suites under the Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI. Through Minor Food Group Pcl, MINT operates over 2,200 outlets under The Pizza Company, Swensen’s, Sizzler, Dairy Queen, Burger King, Thai Express and The Coffee Club brands. The latest addition to the restaurant portfolio being Bonchon brand. MINT is also one of Thailand’s largest distributors of lifestyle brands with over 400 points of sale focusing primarily on fashion, cosmetics and contract manufacturing.

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