Are you a visionary leader with a drive for excellence and a passion for optimizing operations? We’re searching for a results-oriented General Manager to take charge of a dynamic, medium-sized warehouse. With a diverse range of responsibilities, you’ll steer the ship through complex challenges, achieving ambitious goals while ensuring the highest standards of safety, customer service, and operational performance. If you're ready to lead a high-impact team in a fast-paced environment, this is your opportunity to shine.
Key Duties and Responsibilities
- Lead with Impact: Direct, recruit, train, and develop a high-performing team, providing performance feedback that fuels productivity, efficiency, and growth.
- Drive Performance: Consistently meet and exceed company goals by managing Key Performance Indicators (KPIs) such as Labor to Revenue (LTR), truck turn times, and customer service standards.
- Optimize Operations: Analyze all warehouse activities and costs to uncover opportunities for process improvements, driving operational excellence across the board.
- Collaborate & Conquer: Partner with the Sales Manager to fuel marketing and sales efforts, including crafting new account strategies, prospecting, sales calls, quoting rates, negotiating contracts, and closing deals.
- Customer-Centric Focus: Establish a customer-first mentality, ensuring that every action taken maintains top-tier relationships with clients and drives unparalleled service.
- Financial Stewardship: Monitor and control budgets, capital expenditures, material handling equipment, and space utilization to meet corporate financial targets.
- Champion Safety & Quality: Lead initiatives to ensure the safe receipt, storage, handling, and distribution of food products, exceeding Lineage safety standards and maintaining top-notch food quality.
Minimum Requirements (Knowledge, Skills, Abilities)
- Education: Bachelor’s Degree or equivalent work experience.
- Experience: 5+ years of Operations Management experience within Supply Chain or a related field.
- Strategic Leadership: Proven ability to develop and execute strategies, annual plans (budget, operational performance, SOPs), and manage bottom-line cost/efficiency.
- Process Improvement Expertise: Hands-on experience with continuous improvement initiatives like Six Sigma and/or LEAN.
- People Leadership: Demonstrated success in managing, training, and developing operational teams to drive performance.
- Tech-Savvy: Proficient in Microsoft Office Suite and experienced with Warehouse Management Systems (WMS).
- Communication Skills: Outstanding verbal and written communication skills, with the ability to engage both internal and external stakeholders.
- Presentation Savvy: Comfortably lead discussions, make presentations, and explain complex technical information to non-technical audiences.
- Problem Solver: Exceptional analytical and problem-solving skills, with the ability to manage ambiguity and make data-driven decisions.
- Travel & Flexibility: Willingness to travel up to 25% as needed.
- Physical Stamina: Ability to work in environments ranging from -20°F/-25°C in cold storage to 100°F/37°C in dry storage, while wearing necessary personal protective equipment.
- Strength & Comfort: Must be able to lift at least 40 lbs/18kgs, and handle varying noise levels within the facility.
Pay Range:$108,900.00 - $195,900.00
Why Lineage?
This is an excellent position to begin your career path within Lineage! Success in this role enables greater responsibilities and promotions! A career at Lineage starts with learning about our business and how each team member plays a part each and every day to satisfy our customers’ requirements. Beyond that, you’ll help us grow and learn on our journey to be the very best employer in our industry. We’ll ask you for your opinion and ensure we do our part to keep you developing and engaged as we grow our business. Working at Lineage is energizing and enjoyable. We value respect and care about our team members.
Lineage is an Equal Employment Opportunity Employer and is committed to compliance with all federal, state, and local laws that prohibit workplace discrimination and unlawful harassment and retaliation. Lineage will not discriminate against any applicant on the basis of race, color, age, national origin, religion, physical or mental disability or any other protected status under federal, state and local law.
Benefits
Lineage provides safe, stable, reliable work environments, medical, dental, and basic life and disability insurance benefits, 401k retirement plan, paid time off, annual bonus eligibility, and a minimum of 7 holidays throughout the calendar year.
What We Do
Lineage Logistics is the industry’s leading innovator in temperature-controlled supply chain and logistics. Lineage’s expertise in end-to-end logistical solutions, its unrivaled real estate network, and its use of technology combine to promote food safety, increase distribution efficiency, advance sustainability, lessen environmental impact, and minimize supply chain waste. As a result, Lineage helps customers ranging from Fortune 500 companies to small family-owned businesses increase the efficiency and protect the integrity of their temperature-controlled supply chain. In recognition of the company’s leading innovations, Lineage was recognized as the No 1. Data Science company on Fast Company’s Annual list of The World’s Most Innovative Companies in 2019, in addition to ranking 23rd overall in an evaluation of thousands of companies worldwide.