At IHI Terrasun, we are at the forefront of changing the world with green energy solutions. To build on our incredible success, we need a driven, curious, and collaborative people to join our growing team.
We know our most important assets are our people, and your role will be critical to our future success.
Scope of Job
The IHI Terrasun Solutions General Manager - Gemini will provide customers with technical direction and support for the IHI Terrasun Solutions Gemini Project, including hands on installation, commissioning, maintenance, and repair of these products. The General Manager - Gemini must be able to articulate technology and product positioning to both business and technical users and must be able to identify all technical issues of assigned accounts to assure complete customer satisfaction through all stages of the system life. As the Energy Storage industry is still in its infancy, the selected candidate can expect a fast paced and exciting learning environment.
Primary Job Functions
- Oversee the day-to-day field operations of the PV + Storage system
- Provide technical consultation and product support to technical and commercial counterparts, including communications with Field Service Engineers, Sales, Engineering, Product Management, and Logistics daily
- Manage the strict compliance of Power Purchase Agreements, LTSA Agreements, Interconnection Agreement, among other agreements for operating the project
- Oversee NERC/ISO procedures, reporting requirements, and training of operations staff
- Oversee and manage all WECC and NVE operational, contractual and reporting requirements
- Communicate customer feedback to Engineering and Sales teams
- Conduct training of customer personnel via a train-the-trainer program to enable them to operate equipment safely and effectively
- Utilize CMMS and SCADA systems to develop performance and reliability reports highlighting Key Performance Indicators (KPIs) working directly with Performance Engineering and Quality
- Provide technical support for fault isolation and troubleshooting
- Recommend appropriate procedural and/or policy changes that will help overall effectiveness and operational quality
- Manage Work Management Process including Planning and Scheduling of resources and publishing weekly schedules for internal stakeholders
- Ensure EHS Program is maintained to OSHA and NFPA 70E standards and day to day regulatory requirements are being met
- Execute administrative responsibilities including monthly reports (charts/graphs), weekly service reports, weekly meetings, daily log sheet reporting, daily logbook recordkeeping, generating/closing audit findings, maintenance/calibration log sheets, writing procedures, writing JSAs, EHS and industry compliance course completions, Quality compliance, IHI polity compliance, Expense Reporting, Customer Issue Tracking, Near Miss reporting, Customer Warranty Claims, and support aftermarket service agreements
- Communicate directly with the customer concerning final warranty decisions
- Coordinate return and repair of defective parts in support of warranty claims
- Develop and manage field tools for field assignments/projects
- Ensure excellence in all operational areas
Other
- Provide technical support for installed equipment onsite
- Performs miscellaneous financial/accounting duties as requested.
- Seeks constant improvement, more efficient and less expensive ways and means in work processes.
- Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
- Performs special projects and other miscellaneous duties as assigned by senior management.
- Maintains high ethical standards in the workplace.
- Reports all irregular issues and problems to supervisors for solution.
- Maintains good communication with other management, office staff members and outside contacts.
- Complies with all company policies and procedures.
- Responsible for maintaining a clean and safe working area.
Qualifications (Education & Work Experience)
- 10+ years relevant Asset Management experience in field engineering & O&M in electrical power equipment or energy space
- PV + Storage asset management experience required
- Experience with high power electrical equipment and work
- Demonstrated ability to exceed individual performance goals and to work with engineering & sales personnel to achieve team objectives
- Self-directed, highly detail-oriented, organized, and flexible
- Excellent oral and written communication skills
- Accomplishments that reflect leadership, teamwork, integrity, and accountability
- Willingness to travel and work with customers
Desirable:
- B.S. in an Engineering discipline (4-year degree)
- Advanced degree in a technical field such as EE, ME, or Computer Science/Engineering.
- Knowledge of detailed requirements of a broad range of battery applications
- Demonstrated ability to manage, analyze, and interpret data
- Knowledge of battery standards, regulations, and safety procedures
- Demonstrated accomplishments in meeting project/program goals, while satisfying quality, performance, schedule, and cost requirements
- Project and people management experience
- Demonstrated accomplishments in customer-focused problem solving
Travel & Location:
The position is based in Las Vegas, NV and may involve up to 5% or more travel to customer and vendor locations, including international, and the home office.
Relocation:
None
The national pay range for this role is $130,000 - $150,000 / year and is considered a Level M3 – Manager role. This pay range may be slightly lower or higher based on the geographic location of the hired employee. The actual pay offered may vary based upon, but not limited to: education, skills, experience, proficiency, performance, and location. In addition to base salary, the total compensation package may also include participation in an annual discretionary bonus. IHI Terrasun Solutions offers a premium benefits package including 100% employer paid medical, dental, and vision coverage, unlimited paid time off, short-term & long-term disability insurance, 401(k) with match, life insurance, tuition assistance, and paid parental leave. We offer a remote-first work environment for most of our employees with flexible schedules.
The above job description identifies the essential job functions and skills needed by the person or persons assigned to this position. These job functions and skills are not intended to be a complete and exhaustive list of all responsibilities, duties and skills required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. The information contained herein is subject to change at the company’s discretion.
About IHI Terrasun Solutions:
IHI Terrasun Solutions is a subsidiary of IHI Corporation, a 165-year-old, $15 Billion organization with deep energy industry experience. IHI Terrasun Solutions is a solar + storage systems integration and lifecycle services provider with highly integrated hardware and software capabilities.
The robust software and top tier energy storage solutions are developed by the expert team at IHI Terrasun Solutions. Employees have extensive industry knowledge and experience, and enthusiastically seek to build on IHI’s advanced product offerings.
To design systems, IHI Terrasun Solutions uses proprietary software that operates on the same algorithm later used to deploy the system in real-time. This end-to-end algorithm structure coupled with the support offered by a well-established parent organization enables IHI Terrasun Solutions to provide an advanced warranty to customers, reducing project risk and increasing clarity on system scheduling and deployment.
With solar + storage expertise, robust service offerings, and technology-agnostic solutions, IHI Terrasun Solutions develops efficient and streamlined systems to achieve your energy storage goals.
IHI Terrasun has over 480MWh of projects currently installed, contracted, and in construction with over 1GWh of projects in advanced phase of contracting.
Benefits:
Not only do our employees get the chance to work in a rapidly growing energy business with global impact, they also have access to some of the best benefits in the industry, including:
- 100% employer paid health, dental, and vision insurance for our premium Anthem Blue Cross PPO plan
- 401(k) plan contribution matching
- Employer sponsored Life, AD&D, Short-Term and Long-Term Disability Insurance
- Tuition and continuing education stipend
- Fantastic employee culture
What We Do
Founded in 2014, Terrasun is a subsidiary of a Tokyo-based energy and industrial processes conglomerate IHI Corporation. Terrasun was formed in Cambridge, MA by a team of engineers who wanted to make a resilient and sustainable energy grid by delivering high value storage systems to the market. We have grown tremendously in the last few years through the evolution from tiny demonstration projects to working on integration, software and services for large scale systems that span for miles.
We are a tight team that is focused on delivering excellence with our projects, and building a strong team morale. We support each other and work to make the world a better place, one installation at a time
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