N-IX seeks an experienced and motivated individual to work with whole engineering team regarding professional services, functional office projects and operations support. N-IX Functional Office is responsible for delivering services for Software Engineers, QC Engineers, Business analysts, UI/UX designers, managers as well as a number of other internal corporate customers. Functional office serves as a center of excellence, supports HR, Recruiting and Engagement in several important directions, initiates projects to improve Delivery operations and raise client satisfaction regarding services provided. The position will assist with ongoing services as well as new projects within the Office.
Responsibilities will include:
- Maintain and manage expert networks, involve new members, assign tasks, control for quality of service provided
- Close cooperation with recruitment team.
- Take ownership and overview services of technical interviews
- Assist in collecting, organizing and communication of best practices in Technical Interview process
- Consult engineers and internal clients on services provided
- Maintain process database
- Conduct trainings regarding internal processes and best practices
- Coordinate to provide information, resolve issues, and eliminate barriers
- Ensure operational excellence of services provided
Required Experience and Skills:
- 1-2+ years of working experience
- Familiarity with IT processes and principles (desired)
- Experience in operational activities
- Bachelor’s degree or equivalent work experience in operation functions/recruitment/sourcing.
- Excellent written and verbal communication skills and ability to work with numerous stakeholders clients, and technical experts/evaluators
- Attention to detail and high level of accuracy Proficiency in MS Office, Excel, Jira
- Enjoy working in a team, collaborative, fast-paced work environment
- Ability to prioritize and multi-task
- English - intermediate+, Ukrainian - advanced
- Location - Lviv (onboarding period requires visiting our Lviv office)
We offer*:
- Flexible working format - remote, office-based or flexible
- A competitive salary and good compensation package
- Personalized career growth
- Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
- Active tech communities with regular knowledge sharing
- Education reimbursement
- Memorable anniversary presents
- Corporate events and team buildings
- Other location-specific benefits
*not applicable for freelancers
Top Skills
What We Do
N-iX is a global software solutions and engineering services company that helps world’s leading organizations turn challenges into lasting business value, operational efficiency, and revenue growth using advanced technology. Whether you need to build a custom solution, modernize your digital product or acquire extra tech expertise - we have the experience and capabilities to ensure your success.
With over 2,000 professionals in 25 countries across Europe and the Americas, N-iX offers expert solutions in cloud, data analytics, embedded software, IoT, AI, machine learning, and other tech domains. Being in business for over two decades, we have worked with dozens of industry-leading enterprises and Fortune 500 companies creating value across a wide variety of sectors, including finance, manufacturing, supply chain, retail, e-commerce, healthcare, and more. Our unique combination of business domain expertise and technical know-how enables us to effectively collaborate with ISVs, tech companies, and enterprises of all sizes. Thanks to the strong tech ecosystem and partnerships with AWS, GCP, Microsoft, SAP, OpenText, Snowflake, and others, we bring extra speed, scale and efficiency to more than 160 organizations across the globe. N-iX is recognized by numerous industry awards, such as CRN Solution Provider 500, Global Outsourcing 100 by IAOP, ISG Provider Lens™, Modern Application Development services providers by Forrester, etc
