We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!
Acquire BPO is an award-winning business process outsource provider, to some of the world’s largest brands operating contact centers and back-office services from offshore, nearshore, and onshore locations to clients globally and serviced from Australia, Dominican Republic, Philippines and the United States. Known for our commitment to safety, flexibility, and innovation, we strive to be the partner of choice for businesses looking to leverage the best global BPO and AI resources. Our employee value proposition, Come for a career, stay for the fun, underscores our commitment to a vibrant, inclusive, and engaging work environment.
Why Join the A-Team?
Come for a career, stay for the fun!
- HMO coverage for you and your family
- Yearly Kick Off Parties with major giveaways (like the car in 2023)
- Get recognized through our ‘Value Awards’
- Grow your career - yes, we love to promote internally
- Do meaningful work and collaborate with the best
- 900 promotions given each year
- 2,700+ leadership training courses
A Glimpse into Your New Role
Be part of a company that is one of the only 100% consumer-direct personal lenders operating across Australia and New Zealand. A company that provides customers with unsecured personal loans that are fast, easy, and competitively priced (utilizing risk-adjusted interest rates), all accessed 100% online.
We believe in a future that is direct to the consumer, relationship-driven, and technology-enabled, disrupting the lending market by offering a fair and unbiased option for our customers, powered by data and machine learning.
As one of the most successful fintech companies in New Zealand, we are experiencing rapid customer growth in both New Zealand and Australia. Joining our team means being part of an exciting journey as we shape the future of the financial industry. In this role, you'll have the opportunity to help our customers effectively manage their finances and make a meaningful impact in their lives.
If you thrive on problem-solving, collaborating with brilliant minds, and being a part of positive change, you've come to the right place! Join us and be empowered to share your ideas while working both collaboratively and autonomously. Our deep partnership with Google allows you to work on the latest ML / AI tools, cloud native software and cutting-edge technology. Our Purpose Our driving force is to make our customers' lives easier and help them achieve their goals. We believe in offering a fair and unbiased.
If you enjoy problem solving, working with smart people and being a part of positive change, then read on! Be empowered to share your ideas, work collaboratively and autonomously while helping. customers manage their finances. Our company is one of NZ’s most successful FinTechs, growing in both NZ and Australia.
- This is a fully remote role and you’ll be joining a growing team in the Philippines and working with a supportive engineering team based in New Zealand.
- In our technology stack we believe in using the best tool for the job, along with stable, smooth and regular releases where we build the best experiences for our customers.
- Work with modern technologies - our tech stack is built on GCP, using NextJS, React and Typescript on the frontend with NestJS and Typescript on the backend.
- Work in an agile delivery team, collaborating with developers, testers and product owners.
- Participate in knowledge sharing sessions and demos with the engineering team and wider business.
- Work in a continual learning environment that fosters and encourages innovation, creativity and collaboration.
- Open communication, strong spoken and written English to communicate your ideas and ask questions.
What You’ll Bring
- Think strategically: See the big picture, plan ahead, and put thought into action.
- Be adaptable: Demonstrate a willingness to be flexible, versatile and tolerant in a changing work environment while maintaining effectiveness and efficiency.
- Foster Teamwork: Work cooperatively with others to set goals, resolve problems, and make decisions that enhance company effectiveness.
- Problem Solve: Assess problem situations to identify causes. Gather and process relevant information, generate possible solutions, and make recommendations to resolve the problem.
- Build Relationships: Establish and maintain positive working relationships with others, both internally and externally, to achieve the goals of the company.
- Learn: Growth is important to us and sometimes that means making mistakes and asking for help when needed.
With a diverse global team working together, we proudly embrace and live by these shared values:
- Collaboration: Brilliant jerks can be brilliant elsewhere.
- Impact: Do, get it done, create impact.
- Passion: Be positive, bring passion and energy.
- Transparency: A transparent team can help each other.
What are you waiting for?
Join the A-Team and experience the A-Life!
Join the A-Team and experience the A-Life!
Top Skills
What We Do
Acquire BPO is an award-winning global outsourcer with over 19 years of experience and more than 9,500 full-time employees across Australia, the Dominican Republic, the Philippines, and the United States. We provide Customer Experience and Back Office outsourcing services from offshore, nearshore, and onshore locations. Our commitment to Safety, Flexibility, and Innovation makes us the partner of choice for businesses leveraging top global BPO and AI resources with confidence.
We take an agnostic approach to vendors and solutions, ensuring the best-suited technology for each scenario.
Our distinctive edge lies in our unparalleled commitment to fostering trust and cultivating long-term partnerships through direct engagement from our executives and owners. Our delivery centres meet international standards with carrier-grade infrastructure and globally redundant paths.
We are globally PCI-DSS v4.0 certified and strictly adhere to ISO/ISMS, SOC 1 & 2, HIPAA compliance standards, and international data privacy regulations. Our Australia- and US-based Client Relationship Managers (CRMs) and PRINCE2-certified Project Managers ensure risk-free transition and key client focus.
Our Automation & Intelligence team offers end-to-end automation solutions, leveraging the latest technologies. We deliver tailored solutions for unique challenges, ensuring optimal outcomes and sustained growth.
We maintain transparent partnerships based on trust and open communication, fostering strong, long-term client relationships and ensuring continuous improvement and innovation.
As a values-driven organisation, we attract great talent and invest in training, free family health cover, community assistance, team-building, and strong engagement activities.
Visit www.acquirebpo.com for more information
