Full Stack Engineer (Business Systems)

Scheduling isn't simply filling shifts. It's finding the sweet spot that enables businesses to grow and team members to enjoy the perfect work/life balance.

At Planday from Xero, we aim to use Agentic AI to build a future where managers can seamlessly free up invaluable time for their business and teams. We're not just building software: we're on a mission to make shift work more human, to change work/life balance from a luxury to a reality for all shift workers. We're using advanced technology to help humans reach their full potential. At work and in life.

Founded in 2004, Planday is headquartered in Copenhagen, Denmark and helps create perfect schedules for hundreds of thousands of users across the world.

How you’ll make an impact

You’ll work in collaboration with other Plandayers to help create and deliver beautiful software to our customers, faster.

You’ll undertake software application development on applications in our suite of Products (including new ones), contributing to new or improved experiences for our customers, internal and external.

You’ll maintain the standard for engineering excellence at Planday, continuing to develop your knowledge and skills, and supporting your team members in building products together. You’ll contribute to our cross functional environment by working towards the same objectives, using modern principles and practices.

You'll help build and manage software that solves engineering problems at scale. You will be enabled to seek clarity with technical complexities and be able to demonstrate smart ways to automate. You’ll be able to make data-driven decisions that will release value early to solve Planday customers' problems more effectively.

What you’ll do

• Create software- Care deeply about customer problems and technical excellence, produce robust high quality and scalable software. Relentlessly automate any manual processes. Contribute to technical solution designs that embrace a quality-first approach. Participate in code reviews.
• Test software- Design and automate testing activities that effectively reveal product quality across a range of risk areas and acceptance criteria. Collaborate with the team and understand their own responsibility for quality.
• Resolve issues- Triage and solve development and production issues, and be able to quickly track down the root cause. Communicate the impact of the problem to stakeholders in terms of business value, helping to set a priority for the resolution. Actively participate in incident responses.
• Engineering standards & frameworks- Maintain knowledge of Planday’s current and emerging engineering standards and practices. Develop and deploy software that meets Planday's standards.
• Continuous improvement- Maintain knowledge of current and emerging development technologies and methodologies. Develop expertise in one or more programming languages and ecosystem specific technologies.
• Deliver infrastructure in a production environment- Maintain and monitor delivery processes. Ensure all software is running as expected and proactively work to prevent customer facing problems.
• Modern software and delivery practices- Practice agile software development. Occasionally facilitate agile ceremonies. Proactively work to improve team processes.

Success looks like

• Live Planday’s vision and values- Keep Planday’s vision and values at the forefront of
• decision-making and actions. Communicate and help others understand the importance of the vision and values. Translate the vision and values into day-to-day activities and behaviours.
• Communication skills- Communicate with the wider team appropriately, focusing on timeliness and good quality conversations.
• Build relationships- Successfully build trust and credibility with stakeholders and team.
• Growth mindset- Understand that competency is not fixed but is enhanced through dedication and hard work.
• Innovation and delivery- Develop a track record of innovating and delivering technology in a team and solving customer’s problems through software.
• Coaching and mentorship- Mentor people under guidance of Senior Engineer & People Lead.
• Work collaboratively- Work with others to achieve a good outcome using a working style that suits the problem at hand.
• Self-learning- Maintains in-depth knowledge of advances and learnings in technologies relevant to Planday’s engineering environment.

What you’ll bring with you

• Proficient use of one or more programming languages and tools
• Has developed a specialisation in one or more specific technologies or areas of the development stack
• Ability to debug across a technology stack
• Confident in upgrading tooling and technology underlying products
• Proficient in roll out and maintenance of cloud infrastructure for team's products.
• Able to implement resilient software design patterns
• Able to maintain, update and document team APIs
• Familiar with application and infrastructure security concerns and proactively mitigates issues
• Demonstrated ability to respond to production incidents
• Knowledge of Salesforce, Zuora or Intercom beneficial (but not essential)

Please note that due to the holiday season, response times may be longer than usual. We appreciate your patience and understanding. We'll get back with an update on your application status latest in the second week in January.

Finally, our offices are not just workplaces (although they are pretty nice and well-located, we have to say!). Plandayers are open and welcoming and at Planday, everyone has the freedom and support to show their true self at work.

At Planday, we firmly believe that diversity and inclusion are the cornerstones of innovation and a vibrant workplace culture, and we highly value the strength that diverse backgrounds offer.

As an equal opportunity employer, we strive to create an equitable experience for all our candidates throughout the process. Please let us know if you need reasonable accommodation during the application or interview process.

All applicants will be considered for employment without attention to any personal characteristics.