FSS Wealth Ops Specialist

Posted 5 Days Ago
Be an Early Applicant
Milwaukee, WI
Hybrid
48K-88K Annually
Junior
Fintech • Insurance • Financial Services
Start-Up Vibes with The Stability of a Fortune 100 Company.
The Role
The FSS Wealth Ops Specialist role involves providing operational support for investment accounts, creating proposals, tracking account statuses, resolving transfer issues, leading team communications, mentoring junior staff, and enhancing operational processes to improve service delivery.
Summary Generated by Built In

At Northwestern Mutual, we are strong, innovative and growing. We invest in our people. We care and make a positive difference.
Job Description for FSS Wealth Ops Specialist
What you will do:
At Northwestern Mutual, our vision is to deliver financial security to help our clients live their best lives by choice. A key pillar of our vision and success is our strong, vibrant sales force. This role sits within the Field Function, which is at the forefront of working across the home office and sales force as one team to achieve the sales and growth objectives the company expects, while delivering the experience our distribution needs and deserves.
This role resides in Field Shared Services as part of the Wealth Operations team. Wealth Ops provides investment operational support to advisors and Network Office teams to help them open and fund new investment accounts. The incumbent will play an important role delivering services for investment client on-boarding (ICOB), a growing service. This provides an exciting opportunity to be part of the development and evolution of the Wealth Ops service offerings!
How you will do it:

  • Create investment proposals, generate new account paperwork, enter transfer requests and ACH/cash management instructions with high degree of accuracy.
  • Track status of accounts in investment systems and contact contra-firms for transfer status.
  • Apply critical thinking and good judgment to resolve requests or issues related to account transfers; determine when to elevate those requiring more advanced knowledge.
  • Support the team in leading weekly calls with advisors subscribed to the services to give status updates or background information on in process work as well as work through best practices with advisors so that they can fully leverage our services.
  • Recommend and implement improvements to standard work and/or work processes.
  • Mentor less experienced staff in technologies and standard work.
  • Perform final quality checks for peers and more junior staff.
  • Use basic investment knowledge to provide flexibility on standard work.
  • With guidance, understand and apply special instructions that are outside of standards.


Bring Your Best! What this role needs:

  • Bachelor's degree in business, finance or related field.
  • Minimum of two years of financial services experience with demonstrated knowledge and understanding of NM investment products, markets, technologies & services.
  • At least 1 year of experience with investment operations activities such as new account opening or transfers.
  • FINRA Series 7 preferred or ability to obtain within 6 months.
  • Effective written and verbal communication skills with the ability to positively influence, work cooperatively, and negotiate with individuals in the department and the field to maintain maximum operational efficiency.
  • Strong organizational and communication skills including ability to establish rapport.
  • Strong analytical skills, problem solving, attention to detail and accuracy.
  • Proven ability to make sound judgments and decisions when faced with ambiguous situations.
  • Strong mentoring/coaching skills and the ability to lead development and training of junior team members.


Benefits:
Great pay package, 401K, company sponsored retirement plan, educational assistance, performance-based incentive pay, medical, dental and vision insurance, parental leave, caregiver time off....and more!
We are an equal opportunity/affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, disability, age or status as a protected veteran, or any other characteristic protected by law.
#LI-Onsite
This position has been classified as a Registered Representative under NMIS guidelines and requires fingerprinting.
Compensation Range:
Pay Range - Start:
$47,600.00
Pay Range - End:
$88,400.00
Northwestern Mutual pays on a geographic-specific salary structure and placement in the salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity as well as the cost of labor in the market; and other conditions of employment. At Northwestern Mutual, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. Please note that the salary range listed in the posting is the standard pay structure. Positions in certain locations (such as California) may provide an increase on the standard pay structure based on the location. Please c lick here for additional information relating to location-based pay structures.
Grow your career with a best-in-class company that puts our client's interests at the center of all we do. Get started now!
We are an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, disability, age or status as a protected veteran, or any other characteristic protected by law.
If you work or would be working in California, Colorado, New York City, Washington or outside of a Corporate location, please click here for information pertaining to compensation and benefits.
FIND YOUR FUTURE
We're excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and commitment to diversity and inclusion.

  • Flexible work schedules
  • Concierge service
  • Comprehensive benefits
  • Employee resource groups

What the Team is Saying

Chris
Chester
The Company
HQ: Milwaukee, WI
8,400 Employees
Hybrid Workplace
Year Founded: 1857

What We Do

You’ll Like It Here

At Northwestern Mutual, we believe that our lives and our work matter. And that doing what’s right is good for everyone. We follow through by designing tech that improves the community and cultivating creative ways to make finance accessible anywhere. These guiding principles have allowed our company to grow for more than 160 years.

Here, you’ll be with a team who emphasizes integrity and prioritizes security to design experiences that better everyone. You’ll work in cross functional teams to create optimal solutions that are rooted in innovative strategy and thoughtful execution. And you’re provided development tools and opportunities to become a leader all with the support of a collaborative team. You’ll be surrounded in a culture that values innovation and works to always evolve to stay ahead of trends and client needs.

We are intentional in seeking out team members who will challenge us. Our employees choose us for the career opportunities, commitment to philanthropy and desire to have a meaningful impact in the lives of our clients. You have career passions and goals. We have ambition and opportunity for you to grow your future in tech. Discover today: https://careers.northwesternmutual.com/

Why Work With Us

We invest in our people. We know careers are about choices, so we provide intentional opportunity. Here you can build creative ways to make finance accessible anywhere and revolutionize traditional processes. As a mutual company, our focus is our people — whether professional development or investments in the community. 

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Northwestern Mutual Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

We offer a flexible, hybrid approach for our employees . Teams are in the office a few days a week and work from home the others.

Typical time on-site: Flexible
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HQMilwaukee, WI
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New York, NY
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