As a Medical Office Front Desk Representative, you are the first point of contact for patients and visitors to our medical practice. Your role is pivotal in creating a welcoming and organized environment while efficiently managing administrative tasks critical to the smooth operation of our medical office.
Responsibilities:
- Greet patients and ensure a smooth check-in and check-out process. Verify patient information, collect insurance details, and schedule appointments as needed.
- Manage patient appointments, coordinating with medical staff to ensure optimal scheduling and minimal wait times.
- Maintain and update patient records, ensuring accuracy and compliance with privacy regulations, such as HIPAA.
- Assist patients with insurance-related inquiries, verify coverage, and process co-payments or payments. Work closely with billing and coding staff as required.
- Answer and route incoming calls, addressing patient inquiries, scheduling requests, and providing accurate information.
- Act as a liaison between patients and medical staff, conveying messages and assisting with patient needs and concerns.
- Perform various administrative tasks, including data entry, filing, and managing medical records in an electronic health records (EHR) system.
- Maintain a secure and confidential environment, especially concerning patient information, by following HIPAA guidelines and office security protocols.
- Ensure the smooth flow of patients within the medical office, optimizing efficiency and minimizing wait times.
- Keep the front desk area and waiting room tidy, organized, and well-stocked with necessary forms, brochures, and supplies.
Qualifications:
- Experience working in a medical office
- Bilingual in English and Spanish (Required)
- Proficient in Microsoft Word and Excel
- Proficient in using medical office software, electronic health records (EHR) systems
- Able to lift and/or move up to 25 pounds (Required)
Compensation: $19.00 - $21.00
No Third Party Agencies or Submissions Will Be Accepted.
Our company is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. DFWP
Opportunities posted here do not create any implied or express employment contract between you and our company / our clients and can be changed at our discretion and / or the discretion of our clients. Any and all information may change without notice. We reserve the right to solely determine applicant suitability. By your submission you agree to all terms herein.
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Regis HR Group is an ESAC-Certified Professional Employer Organization (PEO) headquartered in Miami, Florida.
RegisHR Group helps your business streamline human resources operations and reduce HR-related costs by providing services including payroll processing, employee benefits administration, workers’ compensation administration, recruiting, safety training, and support with HR regulations and compliance such as COBRA, HIPAA, FMLA, ADA, EEO, OSHA, etc.
Through economies of scale, Regis HR also provides employers cost-effective access to 401(k) plans, Flexible Spending Accounts (FSA), Dependent Care Flexible Spending Accounts (DCFSA), learning management software with instructional courses, and pre-negotiated rates on benefits including health and dental insurance from United Healthcare (UHC).
Regis HR can provide each client organization a dedicated team of specialists focusing on HR compliance, payroll processing, safety and risk-mitigation, unemployment claims management, workers compensation claims management, employee engagement services, benefits administration, and much more. These services help business owners attract, motivate, and retain employees.
As of 2023, Regis was the employer of record for over 10,000 worksite employees across 40+ states in the US.
