Front Desk Associate

Posted 13 Days Ago
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Mandaluyong City, Metro Manila, National Capital Region
Junior
Consulting
The Role
As a Front Desk Associate, you'll be the first point of contact, manage administrative tasks, and provide customer service support to HR and guests.
Summary Generated by Built In

We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!

Acquire BPO is an award-winning business process outsourcing provider to some of the world’s largest brands, operating contact centers and back-office services from offshore, nearshore, and onshore locations to clients globally. With operations across Australia, the Dominican Republic, the Philippines, and the United States, we’re known for our commitment to safety, flexibility, and innovation. Our employee value proposition, Come for a career, stay for the fun, underscores our commitment to a vibrant, inclusive, and engaging work environment.

Why Join the A-Team?

Come for a career, stay for the fun!

  • HMO coverage for you and your family

  • Yearly Kick-Off Parties with major giveaways (like the car in 2023)

  • Get recognized through our ‘Value Awards’

  • Grow your career – yes, we love to promote internally

  • Do meaningful work and collaborate with the best

  • 900+ promotions given each year

  • 2,700+ leadership training courses

A Glimpse into Your New Role

As a Front Desk Associate, you will serve as the first point of contact for internal and external stakeholders, supporting day-to-day administrative tasks while providing excellent customer service. You will also support our HR and administrative teams in delivering high-quality service to employees and guests.

Your day-to-day responsibilities will include:

  • Acting as the liaison between management and staff/clients

  • Creating and routing correspondence as needed

  • Arranging travel bookings and accommodations for executives and clients

  • Distributing ID cards, proximity access, and exemption passes to new hires

  • Handling room reservation requests promptly

  • Maintaining confidentiality of sensitive information

  • Upholding Acquire’s core values in every interaction

What You’ll Bring

  • At least 1–2 years of experience in front desk, receptionist, or administrative roles

  • Excellent communication and interpersonal skills

  • Highly organized with attention to detail

  • Proficiency in Microsoft Office (Word, Excel, Outlook)

  • Strong client service orientation

  • Ability to maintain confidentiality and professionalism

  • Willingness to work onsite and support day-to-day operations

  • A proactive, positive, and can-do attitude

With a diverse global team working together, we proudly embrace and live by these shared values:

  • Collaboration: Brilliant jerks can be brilliant elsewhere.

  • Impact: Do, get it done, create impact.

  • Passion: Be positive, bring passion and energy.

  • Transparency: A transparent team can help each other.

What are you waiting for?
Join the A-Team and experience the A-Life!

Join the A-Team and experience the A-Life!

Top Skills

MS Office
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The Company
Melbourne, , VIC ,
3,067 Employees
On-site Workplace
Year Founded: 2007

What We Do

Acquire BPO is an award-winning global outsourcer with over 19 years of experience and more than 9,500 full-time employees across Australia, the Dominican Republic, the Philippines, and the United States. We provide Customer Experience and Back Office outsourcing services from offshore, nearshore, and onshore locations. Our commitment to Safety, Flexibility, and Innovation makes us the partner of choice for businesses leveraging top global BPO and AI resources with confidence.

We take an agnostic approach to vendors and solutions, ensuring the best-suited technology for each scenario.

Our distinctive edge lies in our unparalleled commitment to fostering trust and cultivating long-term partnerships through direct engagement from our executives and owners. Our delivery centres meet international standards with carrier-grade infrastructure and globally redundant paths.

We are globally PCI-DSS v4.0 certified and strictly adhere to ISO/ISMS, SOC 1 & 2, HIPAA compliance standards, and international data privacy regulations. Our Australia- and US-based Client Relationship Managers (CRMs) and PRINCE2-certified Project Managers ensure risk-free transition and key client focus.

Our Automation & Intelligence team offers end-to-end automation solutions, leveraging the latest technologies. We deliver tailored solutions for unique challenges, ensuring optimal outcomes and sustained growth.

We maintain transparent partnerships based on trust and open communication, fostering strong, long-term client relationships and ensuring continuous improvement and innovation.

As a values-driven organisation, we attract great talent and invest in training, free family health cover, community assistance, team-building, and strong engagement activities.

Visit www.acquirebpo.com for more information

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