Front Desk Ambassador

Front Desk Ambassador

xAI’s mission is to create AI systems that can accurately understand the universe and aid humanity in its pursuit of knowledge. Our team is small, highly motivated, and focused on engineering excellence. This organization is for individuals who appreciate challenging themselves and thrive on curiosity.

xAI is seeking an engaging and professional security champion to support the ongoing growth of the organization’s security program.

Reporting to the Security Ops Lead, the Front Desk Ambassador will help manage site access by greeting and welcoming visitors and ensuring only authorized personnel enter the site. The ideal candidate is an experienced Security Officer, has a bias for action, is trustworthy, and consistently demonstrates excellence.

This is an in-person role based in Memphis, Tennessee, and may require minimal travel.

Responsibilities: 

• Welcome and greet Employees, Contractors, and Guests with a positive attitude.
• Ensure only authorized personnel enter the site.
• Act as a liaison between hosts and new hires/site visitors
• Monitor access control, visitor management, and fire alarm systems.
• Facilitate the check-in and check-out process with site visitors.
• Oversee the ID badge return process.
• Manage additional front desk duties as the position evolves.

Basic Qualifications

• High school diploma or equivalency certificate.
• 2+ years of experience as a Security Officer.
• Familiarity with operating access control and visitor management systems.
• Ability to stay calm under pressure.
• Excellent verbal and written communication skills.

Preferred Skills and Experience

• 3+ years of experience in a supervisory role.
• Previous law enforcement, emergency response, or military experience

Additional Requirements

• Ability to work for extended periods of time standing, when needed.
• Ability to work evenings and weekends as needed.
• Position is subject to pre-employment drug screen and random drug and alcohol testing.
• Personal integrity is crucial. This position is expected to maintain operational security and safeguard sensitive information.

Compensation and Benefits

• Pay Range: $18 - $24 / hr

Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience. Base salary is just one part of your total rewards package at xAI. You may also be eligible for long-term incentives, in the form of company stock, stock options, or long-term cash awards, as well as potential discretionary bonuses. You will also receive access to comprehensive medical, vision, and dental coverage, access to a 401(k)-retirement plan, short & long-term disability insurance, life insurance, and various other discounts and perks. You may be eligible to participate in the “flexible time off” policy & will be eligible for 10 or more paid holidays per year.