About Trustly
At Trustly, we’re passionate about simplifying the way people transfer, pay, and get refunded online. Our payment solutions serve merchants in various industries. This includes E-com, Financial Services, Gaming and Travel – linking the world’s top brands with millions of consumers who expect security and convenience. Our people are from all corners of the globe, and this we’re proud of. We strongly believe that diversity is what helps us create solutions that are more inclusive. Making sure that we’re constantly innovating. Our fast-growing team is headquartered in Stockholm, Sweden, with additional offices across Europe and the Americas. Together, we are modernising payments and the work you’ll do here will make a lasting impact.
About Team Fraud
This role is within our Fraud Prevention Team, a part of Trustly’s Operations unit with approximately one hundred employees across Europe. This team is responsible for Trustly’s fraud prevention work and to make sure we protect us as a company and our customers.
About the role
The Fraud space is evolving and growing at Trustly. Our Product, Tech & Operations function ensures Trustly’s products and processes deliver robust fraud mitigation while preserving a great customer experience and supporting Trustly’s growth.
We are looking for an experienced Fraud Analyst who enjoys pattern detection and problem solving. The ability to navigate large datasets and draw out emerging fraud attacks and patterns. An analyst who wants to help shape our future fraud strategy using the latest approaches to fraud detection, prevention and investigation. An individual who can effectively collaborate and communicate with internal and external stakeholders.
This person should voice and act on new ideas and values, have excellent communication with internal and/or external stakeholders. If you are passionate about working with different areas across the organisation, then this would be an interesting role for you.
What you’ll do
- Work in a collaborative and cross-functional way to proactively detect, quantify and make data driven decisions to reduce our exposure to fraud
- Champion the use of data to optimise the way we combat fraud in the business and bring new ideas on the analytics that can add value
- Identify opportunities for improvement of the current methods through data- analysis, testing and tracking
- Communicate findings to the business in a structured, data-driven manner - translating complex analytics into actionable insights that drive informed decision-making
- An ability to see the bigger picture: a problem solving approach understanding the underlying business questions, using a variety of data sources and information
Who you are
- Significant experience in fraud and ideally fraud analytics
- Ability to effectively interpret data and identify patterns and trends using analytical and problem solving skills
- Strong technical skills with SQL and able to handle complex data structures from multiple sources
- Experience with fraud detection tools and improving/optimising the coverage
- Excited about working in a dynamic and fast-changing environment with the ability to adapt to the business challenges in front of you
- Strong stakeholder management to be able to communicate clearly with other parts of the business, explain fraud and our processes and also manage expectations
- Experience reviewing, documenting and optimising business processes (isn’t a must have but would be advantageous)
- Passion for learning, able to quickly adopt new business concepts and technologies
- Independent, curious, and likes to take initiative
What's in it for you?
Shape Your Role and Make an Impact: A role where you can take ownership, drive change, and continuously take on exciting new challenges.
Fantastic Benefits:
20 to 30 days of holiday for a healthy work-life balance depending location.
Monthly team outing allowance to enjoy social events with your colleagues
Parental leave top-up, supporting you during family milestones
Health & Wellness allowance of 600 GBP / 5000 SEK per year
Daily breakfast and other on-site perks to make your day that much easier
Plus many more benefits designed to support your well-being! 🌟
Closing statement
Are you someone who voices new ideas and acts on them? Do you value great communication with all stakeholders? We are looking to strengthen the team with dedicated, highly motivated people who thrive in working with different areas across the organisation.
If you feel that your skill set and personality compliments the criteria above, please apply now.
Top Skills
What We Do
At Trustly, we envision a world in which online payments are fast, simple and secure for everyone — merchants, consumers and banks alike.
One hundred years ago, cash was king. People got paid in cash, carried it in their wallets, and bought things with it at the local store. Payment was easy.
Oh, how the times have changed.
Today, our salaries are deposited straight into our bank accounts and we shop online, from merchants all around the world. So why is it so hard to pay straight from our bank accounts?
For consumers, paying online should be as easy as sliding a bill across the counter. And accepting payments and issuing refunds should be the least of merchants’ worries. Credit cards, debit cards, e-wallets, invoices and cash-on-delivery are all middlemen levying fees, debt and interest for the simple task of moving money from one person to another.
At Trustly, we work hard to make online payments easy.
Why Work With Us
At Trustly, we work hard to make online payments easy. We’re dynamic, not stuffy. We’ve got the drive and ambition of a startup and the experience and advantage of a scale-up, all wrapped up in one amazing team. The pace is fast, and change is frequent. We prioritize agility to adapt to whatever tomorrow brings.
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