Fraud Operations Analyst

Posted Yesterday
Be an Early Applicant
Hiring Remotely in USA
Remote
Mid level
Fintech • Financial Services
The Role
The Fraud Operations Analyst will manage and execute fraud reviews, improve fraud performance metrics, and provide feedback on emerging fraud trends.
Summary Generated by Built In

About Us

Pipe is the modern capital platform built to connect entrepreneurs and business owners to fast, frictionless, dilution-free financing. Pipe works across industries by turning all forms of revenue into up-front capital to help companies improve cash flow, scale operations, and grow on their terms.

About the risk team

Robust credit, fraud risk & data science capabilities would sit at the heart of this trading platform and enable delivery of credit losses in line with our risk appetite while providing outstanding experience to businesses on our platform. These risk capabilities would evolve to have industry leading discrimination and become a sustained source of competitive advantage for Pipe & value addition to our merchant partners. Risk scorecards and credit strategy logic would be housed within a nimble and  modern infrastructure to enable decisioning of millions of customers and transactions with a very high degree of precision & accuracy. 

Fraud operations analyst would be a key member of the risk team with responsibility to execute fraud processes & reviews to ensure delivery on fraud loss target while managing customer experience and channel partner optics. This role would report directly to the Fraud Operations Manager. 

As a member of the fraud operations team you will have the opportunity to assist in improving our processes and contribute to the organization's value proposition within a rapidly growing financial technology start-up environment.

About the role

This is a full-time, fully remote position. In this role, you will:

  • Action daily applications pended into the fraud queue. Review the information elements on these cases thoroughly and decision them as per procedures.
  • Drive improved performance on established Fraud KPI’s achieving desired function objectives to drive reduction in fraud loss while reducing disruption/ improving experience for genuine applicants. 
  • Provide feedback regarding active trends and observations from reviewed cases which creates a strong feedback loop into fraud strategy that helps to enhance fraud defenses and pickup emerging fraud threats. 
  • Manage multiple tasks effectively by balancing high productivity, sense of urgency and delivering quality decisions on cases reviewed. 

Experience

  • 3-7 years’ experience in fraud operations especially with decisioning of new credit product applications and/or card transaction fraud management.
  • Deep knowledge of fraud management principles and fraud operations.
  • Strong knowledge of industry leading fraud solutions from 3rd parties.
  • Experience in managing fraud operations within a mobile environment based new application decisioning is highly desired. 
  • Experience with KYC & KYB onboarding processes is desired. 

Skills

  • Ability to multitask, establish priorities with an attention to detail in a fast-changing environment.
  • Strong attention to detail & ability to make decisions with confidence. 
  • Collaborative spirit and relational work style with proven operating success in a diverse team environment.
  • Strong communication and interpersonal skills to influence stakeholders.

This is a US based role.

Compensation and Benefits

We believe in taking care of our employees. We want you to feel like an owner and that will be reflected in your salary, equity, and benefits. You’ll receive:

  • The best equipment to help you do your job: computers, monitors, desks, chairs, headphones, speakers, webcams, keyboards, mice, etc.
  • Flexible vacation and work hours. We believe in a healthy work-life balance (really!)
  • Excellent health, dental and vision insurance.
  • Generous parental leave for anyone who is growing their family, regardless of gender.
  • Great colleagues! We value a culture of authenticity, humility and excellence. We want you to make a mark on our culture.

We are working to build amazing products, and an amazing place to work too. Come join us!

The annual US base salary range for this role is $90,000-$110,000. This salary range may be inclusive of several career levels at Pipe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location.

Top Skills

Fraud Management Principles
Fraud Solutions
Kyb
Kyc
Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
San Francisco, California
300 Employees
On-site Workplace
Year Founded: 2019

What We Do

Pipe was built to help founders and entrepreneurs grow their businesses without dilution or restrictive debt.

How does it work?

• Sign up for Pipe in minutes
• Securely connect your live data and confirm your details
• Accept your offer and get back to doing what you love

Pipe makes capital accessible, by giving you non-dilutive funding that’s based on your revenue and the health of your business with simple, fair payment terms.

You can access Pipe directly through Pipe.com, or embedded in the apps and platforms you use to run your business every day. However you connect, Pipe is here to help business builders build something bigger.

Why Work With Us

Similar Jobs

Remote
4 Locations
800 Employees
Remote
6 Locations
800 Employees

BigCommerce Logo BigCommerce

Enterprise Feed Manager

Cloud • Consumer Web • eCommerce • Information Technology • Software
Remote
United States
1500 Employees
54K-80K Annually

Motive Logo Motive

Executive Business Partner

Artificial Intelligence • Fintech • Hardware • Information Technology • Sales • Software • Transportation
Easy Apply
Remote
United States
3600 Employees
76K-117K Annually

Similar Companies Hiring

Bectran, Inc Thumbnail
Software • Machine Learning • Information Technology • Fintech • Automation • Artificial Intelligence
Schaumburg, IL
51 Employees
Energy CX Thumbnail
Utilities • Professional Services • Greentech • Financial Services • Energy • Consulting • Business Intelligence
Chicago, IL
55 Employees
MassMutual India Thumbnail
Insurance • Information Technology • Fintech • Financial Services • Big Data
Hyderabad, Telangana

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account