To provide first line support to all equipment detailed withing the CS contract, primarily ensuring delivery to both Dematic and the Customer’s expectations with the aim of achieving KPI targets at all times.
What we offer:
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Career Development
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Competitive Compensation and Benefits
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Pay Transparency
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Global Opportunities
Learn More Here: https://www.dematic.com/en-us/about/careers/what-we-offer/
Tasks and Qualifications:
Principal Accountabilities
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To comply with Health & Safety legislation at all times and promote a positive H&S culture.
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KPI focused with a mentality to over achieve where possible
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Provide first-line support to all equipment in scope of the Dematic contract.
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Maintain product flow at all times.
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Provide basic fault resolution and contribute towards complex faults alongside the engineering team
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As required, provide assistance in maintenance and breakdown situations to the engineering team
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To work within the manufacturers recommendations and industry standard practices
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To drive 5S and value-add practices across site
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Prioritisation of multiple system faults
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To ensure quality of output at all times
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To accurately record all work undertaken
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Involvement in continuous improvement and sales opportunities
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To represent the company in a professional manner at all times and maintain customer relations
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To adhere to the Quality processes and procedures as set out by the company
Knowledge & Experience Required
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Basic key-skills and basic IT competency
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SafePass, CSCS Card (desirable)
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Previous experience/knowledge of automated systems, warehouse or production environment
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Working at height experience (desirable)
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Demonstratable history of safe working and contribution towards a positive working culture
Dematic is proud to provide equal employment opportunities to all employees and applicants. Dematic prohibits discrimination and harassment of any type without regard to race, religion or belief, age, sex, national or ethnic origin, disability status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
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Top Skills
What We Do
Looking to make your move? Then you’ve come to the right place! We are the KION Group, and the world of intralogistics is our home. Our solutions ensure the smooth flow of materials and information in production plants, warehouses, and distribution centers in over 100 countries.
We have around 41,000 employees who make a real difference, helping us to become who we are today: the biggest manufacturer of forklift trucks and warehouse handling equipment in Europe, and one of the world’s leading warehouse automation providers.
Successful? We are, but it’s all down to the motivated, highly trained, and multi-talented people that work for us. Would you like to be part of an international, diverse team? We can offer you interesting jobs and exciting career opportunities in an innovative, rapidly-growing, and forward-looking industry.
With us, you benefit from numerous development opportunities in a globally active group, including the possibility of working at one of our locations abroad on a temporary basis.
No matter which of our sites you work at, the KION values—integrity, collaboration, courage, and excellence—shape our individual action and our collaboration with colleagues, managers, customers, suppliers, and applicants both nationally and internationally.
Who makes up the KION Group? With our international brands Linde Material Handling, STILL, and Baoli, as well as regional brands Fenwick and OM, we stand for exceptional technology and service expertise for forklift trucks and warehouse handling equipment around the world. Dematic expands the portfolio with its automated material handling solutions for intralogistics processes in warehouses, production, and sales
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