Financial Services Representative

Posted 4 Days Ago
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Makati City, Southern Manila District, National Capital Region
Junior
Internet of Things • Consulting
The Role
The Financial Services Representative at Probe CX will focus on delivering excellent customer service in both voice and non-voice capacities. The role involves supporting clients with inquiries and issues related to financial services, utilizing communication skills and prior BPO experience to enhance customer satisfaction.
Summary Generated by Built In

At Probe CX, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we’re no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than the day before, and our exponential growth is living proof that we have stayed true to this ethos. At Probe, expect to think differently, challenge the norm and find your purpose.

Designation: Customer Service Representative 

Work condition: Full-time employment (not open for working students)

Work type: Blended (Voice & Non-voice)

Work schedule: Dayshift 

Work arrangement: Onsite

Reporting Site: Wilcon IT Hub, Makati City 

Salary Package: Php 24,000

Perks: 

  • HMO on Day 1 plus 1 FREE dependent 

  • Group Life Insurance 

  • Leave Encashment

  • Refreshing work culture 

  • Rewarding ERP Incentives

Minimum Qualifications:

  • At least Senior High School Graduate or College Level
  • With excellent English communication skills (oral and written)
  • At least six (6) months of BPO experience
  • Banking and Financial background is preferred but not required

#S-DNI

The Company
Bangalore,
4,781 Employees
On-site Workplace
Year Founded: 1979

What We Do

At Probe CX, we help our clients become modern digital organisations.

With a dedicated team of 19,000-plus staff across five countries, including Australia, New Zealand, the Philippines, the United States, and India, we create blueprints for delivering exceptional CX. We combine the latest technology with people, processes, and data, and provide businesses with complete end-to-end service for customer operations.

In a world that has never been more competitive, Probe CX creates innovative, contemporary digital solutions with a human touch to help unlock trapped value and establish a foundation for service-led value creation that is socially responsible and sustainable.

Having worked with clients across various industries, ranging from household names to ambitious start-ups, Probe CX is committed to helping organisations create environments for digitally-enabled CX to thrive

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