About PayJoy
PayJoy is a mission-first financial service provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success. We lend through our patented technology that turns a smartphone into digital collateral, and our cutting-edge machine learning, data science, and anti-fraud AI allow us to offer the lowest cost and qualify the most customers in the industry. As of 2024 we have brought billions of dollars in credit to 12 million customers, doubling in the last two years while remaining strongly profitable and sustainable for the long term.
This role
The Senior Analyst will spearhead the optimization of our financial operations, playing a crucial role in ensuring high efficiency, low cost, and scalability. This role is pivotal in introducing new processes, reducing exceptions across markets, building standardized processes and enhancing overall financial management. The ideal candidate will possess a strong background in financial management, exceptional problem-solving skills, and the ability to drive change across global teams. This individual must be a builder, capable of working beyond what’s expected, and driven to seek innovative solutions that elevate our financial operations. Creativity, proactive thinking, and a strategic mindset are essential to succeed in this dynamic role. The Senior Analyst will collaborate closely with various stakeholders, including the product team, local merchant operations, and GTM leaders, to optimize and streamline financial processes, ensuring data accuracy and maintaining efficient payment systems.
Responsibilities
- Strategic Leadership:
- Automation and Process Improvement:
- Commission Management:
- Reconciliation:
- Transaction Reporting:
- Payment Processing:
- Data Accuracy and Management:
- Innovation and Creativity:
- Collaboration and Communication:
- Project Management
*Lead and develop a team of financial operations professionals, fostering a culture of excellence and continuous improvement.
*Collaborate with senior leadership to develop and execute financial strategies that support organizational goals.
*Collaborate with the product team to configure and implement automated systems, reducing manual tasks.
*Identify and implement innovative solutions to enhance process automation and efficiency.
*Streamline and standardize financial processes to reduce exceptions and improve overall efficiency.
*Oversee commission processes, ensuring they are accurate and efficient.
*Implement strategies to eliminate manual commission templates and integrate commission data into our Database.
*Ensure commissions are accurately edited in Dashboard and properly recorded in the database.
*Develop and implement a robust reconciliation process between PayJoy and our partners to ensure accurate financial records.
*Regularly review and refine reconciliation processes to maintain accuracy and compliance.
*Utilize advanced reporting tools to provide detailed transaction breakdowns and resolve any issues related to admin payments.
*Ensure transparency and accuracy in financial reporting to support decision-making.
*Design and implement a localized payment process flows
*Monitor and optimize payment processing to ensure efficiency and accuracy.
*Identify and eliminate low-value payment providers, defined as those with low volume and high friction.
*Implement high-quality manual processes where needed to reconcile the remainder of admin payments.
*Ensure all financial data, including commissions, are accurately recorded in the PayJoy database.
*Intermediate-Advanced SQL skills
*Maintain accurate and up-to-date records of all financial transactions.
*Seek innovative solutions to financial operations challenges.
*Work beyond what is expected, always looking for ways to improve and build better processes.
*Work closely with local merchant operations and GTM leaders to optimize financial processes.
*Communicate effectively with cross-functional teams to ensure alignment and support for financial initiatives.
*Foster a collaborative environment to drive change and achieve common goals.
*Plan, execute, and oversee projects to improve financial operations, ensuring successful project completion within budget and scope.
*Set clear project goals, manage timelines, and coordinate with various stakeholders to ensure project milestones are met.
Requirements
- Bachelor's degree in Finance, Accounting, Business Administration, or a related field.
- Intermediate-Advanced SQL skills.
- Extensive experience in financial operations management, with a proven track record of success.
- Strong leadership and team development skills, with the ability to inspire and motivate.
- Exceptional analytical and problem-solving abilities.
- Proficiency with financial systems and databases
- Excellent communication and interpersonal skills.
- Ability to manage cross-functional teams and drive operational improvements.
- Knowledge of local tax laws and fiscal regulations is highly preferred.
- Creativity and innovation in solving complex financial problems.
Benefits
- Local benefits will change according to the candidate location
- $2,000 USD annual Coworking Travel allowance
- $2,000 USD annual Professional Development allowance
- $500 USD annual Fitness allowance
- $500 USD Phone Finance allowance
- $250 USD Home Office equipment allowance
- $200 USD Headphone allowance
PayJoy is proud to be an Equal Employment Opportunity employer and we welcome and encourage people of all backgrounds. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
PayJoy Principles
Finance for the next billion * Ownership * Break Through Walls * Live Communication * Transparency & Directness * Focus on Scale * Work-Life Balance * Embrace Diversity * Speed * Active Listening
Top Skills
What We Do
PayJoy's mission is to deliver access to credit to the next billion people in emerging markets worldwide. Our unique mobile security technology gives customers the ability to afford their first smartphone on credit, using the phone itself as collateral, and then provides further access to credit to help weather life's unexpected financial surprises and climb the ladder of economic well-being.
Founded in 2015, today PayJoy has reached millions of customers in a dozen countries around the globe, including Mexico, Brazil, Colombia, India, Kenya, and South Africa, and is on a strong growth path with support from major industry partners to bring credit to the next billion emerging consumers.
