Financial Crimes Program Manager, Square

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn't work together. So we expanded into software and started building integrated, omnichannel solutions - to help sellers sell online, manage inventory, offer buy now, pay later functionality through Afterpay, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we've embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale. Today, we are a partner to sellers of all sizes - large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We're building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.
The Role
We are looking for a Financial Crimes Program Manager to join Square and support the continued improvement of our Suspicious Activity Reporting and Transaction Monitoring program. Our mission is to make banking and financial services accessible to the underserved and unbanked by designing and implementing an outstanding compliance program to help grow the Seller business while protecting the broader financial ecosystem and the Company.
In this role, you will support the compliance operations team by contributing to the design and effectiveness of preventative and detective measures to allow proper detection and ongoing review as part of the program. You will collaborate with Compliance Leads and other relevant stakeholders to ensure our program complies with all applicable laws and regulations across jurisdictions. You will demonstrate excellent regulatory, process and systems design, data analytics, and documentation abilities.
You Will:

• Identify and evaluate BSA/AML transaction monitoring and suspicious activity reporting requirements for new and existing products or features.
• Evaluate current operational processes and procedures to ensure compliance with applicable laws, regulations and industry best practices
• Identify and evaluate BSA/AML requirements for new and existing products or features
• Build tactical and scalable solutions for operational teams to manage compliance tasks and risks
• Make recommendations for and assist in executing process improvements and procedure updates
• Draft and maintain relevant documentation and content for changes to the program in accordance with regulatory updates, new products, and overall Compliance team policies and procedures
• Collaborate with technology teams to roll out enhancements to systems and tools that facilitate operational efficiencies and meet regulatory requirements, including for internal/external referral intake.
• Communicate the progress of and oversee the end-to-end implementation of each operational change to leadership and relevant stakeholders
• Stay apprised of regulatory developments, industry trends and Square roadmaps to drive decisions

You Have:

• 2+ years as a project or program manager with direct experience in BSA/AML compliance and operations or 3+ years in relevant compliance operations role
• A strong analytical and metrics driven approach to create substantiated solutions
• Strong knowledge in BSA/AML regulations, risks and typologies

• Superb organization skills with the ability to manage competing priorities
• Excellent verbal and written communication skills
• Adaptability in an agile and fast-paced environment
• Ability to execute independently and work with team members of all levels
• A mindset to deliver results proactively, resourcefully, and methodically

Even Better:

• Relevant industry certifications (CAMS, CFE, CFCS, CRCM)
• Experience with SQL and Looker
• Project management experience
• Experience aggregating data in Excel with pivot tables or LOOKUPs

We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We also consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.
We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page .
Block will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances.
Block takes a market-based approach to pay, and pay may vary depending on your location. U.S locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.
To find a location's zone designation, please refer to this resource . If a location of interest is not listed, please speak with a recruiter for additional information.
Zone A:
$111,700 - $167,500 USD
Zone B:
$103,800 - $155,800 USD
Zone C:
$98,200 - $147,400 USD
Zone D:
$89,400 - $134,000 USD
Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.