Financial Crime Team Leader - KYC

📈Check out the development opportunities in the FinCrime team.

🏡🏢This is a Hybrid role, the FinCrime team work from our Cardiff City Centre Offices 3 days per week. You'll be required to attend the office 5 days a week whilst you undergo training. 

Financial Crime at Capital on Tap
The Financial Crime team consists of 46 people globally. The team is responsible for ensuring that Capital on Tap meets its regulatory obligations in relation to all things AML and CTF. 

What You’ll Be Doing ✨
The primary role of the Team Leader will be to support the Fincrime Manager in driving the performance and development of team members in a supportive, transparent and accountable environment. Your success is the success of the members of your team in aggregate, as measured by their performance, satisfaction and well-being.

• Responsible for leading a team of up to 10 FTE FinCrime officers as they conduct KYC, KYB and Transaction Monitoring checks as part of our onboarding and ongoing customer due diligence requirements.
• Ongoing development of team members, identifying areas for improvement and leveraging individual and team forums (1-1s, coaching sessions, huddles, team meetings, etc) to affect positive change. Ensuring all team members have active, individualised and meaningful development plans in place.
• Act as a subject matter expert in onboarding due diligence requirements, including screening, industry risk, complex ownership structures and EDD.
• Ensure the team handles transaction monitoring alerts & escalations in accordance with procedures and meet standards for both quality and timeliness.
• Assist the team in the investigation of suspicious transactions to help protect the business from potential Money Laundering and Terrorist Financing risks.
  
• Assist in the preparation of high quality Suspicious Activity Reports to the authorities concerned. (NCA & FINCEN).
• Continuous reviewing of transaction monitoring capabilities and providing feedback to the wider financial crime leadership team on efficiencies to be implemented, including enhancement to existing rules.
• Act as a subject matter expert for financial crime escalations within the wider FinCrime team and other areas of the business. 
• Participate in wider FinCrime team meetings, sharing knowledge on identified emerging trends and threats to assist in the building of a high performing team. 

We’re Looking For ✨
Required skills:

• Experience making independent risk-based judgements on AML investigations.
• Financial crime onboarding, investigation, screening and transaction monitoring experience is essential.
• Experience in handling cases involving complex beneficial ownership structures is essential.
• Meticulous attention to detail to identify when things are not working as designed.
• Cases won’t always fit into neatly defined criteria so you’ll need to be Confident in your ability to make best-judgement decisions based on the information available and be able to communicate these effectively.
• Genuinely care about the development of the team and the individuals you manage as demonstrated by your interactions across the business. 
• Ability to give and receive open and constructive feedback.
• At least 1 year of management experience is essential - ideally in a financial services environment, preferably within FinCrime.

Shifts ⏰
You'll work shifts between the hours of 9am-8:30pm and some occasional weekends (one in every 6 weeks), you'll work 37.5 hours a week. 

Diversity & Inclusion 🌈
We welcome, consider and encourage applications from anyone who shares our commitment to inclusivity. Join us in creating a space where authenticity thrives, and everyone can do their best work.

Great Work Deserves Great Perks
We try not to take ourselves too seriously (all the time) so we make sure our office is decked out with a pool table, arcade machine, beer tap, and a couple of office dogs thrown in for good measure. Check out our benefits:

💷 Salary negotiable depending on experience 
🏥 Private Healthcare including dental and opticians services through Vitality
✈️ Worldwide travel insurance through Vitality
🎁 Anniversary Rewards (£250, £500, £750, 4-week fully paid sabbatical)
👛 Salary Sacrifice Pension Scheme up to 7% match
🏖️ 28 days holiday (plus bank holidays)
📖 Annual Learning and Wellbeing Budget
👪 Enhanced Parental Leave
🚲 Cycle to Work Scheme
🚂 Season Ticket Loan
💬 6 free therapy sessions per year
🐶 Dog Friendly Offices
🍫 Free drinks and snacks in our offices

Check out more of our benefits, values and mission here.

Interview Process 🤝

• First stage: 30 minute intro and values call with Talent Partner (Video call)
• Second stage: 60 minute CV overview with FinCrime Operations Manager and FinCrime Compliance Manager (In person) followed by a brief and informal meeting with the FinCrime team. 
• Final stage: 45 minute interview with the Director of Specialist Operations and the MLRO (Video call)