Are you looking for a supportive and collaborative workplace with great benefits and clear career development? You’ve come to the right place.
Why choose Manulife?
- Competitive Salary packages and performance bonuses
- Day 1 HMO + FREE coverage for your dependents (inclusive of same-sex partners)
- Retirement savings benefit
- Rewarding culture that values wellness and well-being
- Performance Bonus
- Global network of industry experts
- Extensive training resources
Job Description:
Reporting directly to Asia Finance Shared Service, Team Leader, the Financial Senior Specialist is primarily accountable for general accounting and reporting through timely and accurate service delivery.
Responsibilities include the following:
Key Responsibilities:
Process Migration
The job holder is responsible to learn, coordinate and work closely with business unit in migrating accounting and finance processes which includes process documentation – creating comprehensive step-by-step procedure of each processes learned
- Assist the leader and the project team in identifying processes that can be migrated in MBPS. Assess based on migration criteria and provide feedbacks and inputs as necessary.
- Assist the leader in providing updates in the migration.
- Serve as the contact person of the project team in getting regular updates, challenges encountered, results monitoring of the parallel run
- Learn the processes to be migrated and provide timely process documentation following the standard MBPS format as aligned with the Control Tower.
- Serve as the business unit point of contact for any process issues or task specific queries.
Trainer
The job holder is responsible to train junior team members of the processes already migrated. Ensure complete transfer of knowledge through theoretical training, reverse shadowing, and guide the team members from parallel run to go-live.
- Serve as the go-to person of the specific location in terms of the knowledge of the processes
- Create training plan for new joiners
- Assist the leader in task allocation and ensuring that all members are well trained and efficient enough to handle live production
- Provide timely feedback on team members for the perusal of the leader
- Provide coaching and additional training for items that needs further clarification prior to raising to the BU.
Review
The job holder will be given few processes that will be subject to his/her review on top of his/her daily, monthly production work. It will part of her responsibility to monitor junior team members work, ensure error-free submission and be accountable for the processes subject to his/her review.
- Ensure that all processes/deliverables for the day have undergone internal review process prior to BU submission
- Follow the quality checklist as documented during migration. Ensure that al lteam members adhere to the signed of process documentation.
- Assist the leader in providing root cause analysis and action items for incidents encountered during the month.
Accounting and Reporting
The job holder will be allocated with processes not limited to:
- finance operations transactional in nature but has financial impact (e.g. Invoicing, Credit Card Refund, Daily Matching of Premium)
- Accounting Operations – responsible in preparing, uploading of Journal Entry to facilitate month-end closing activities. Reconciliation of accounts and balance sheet items for regulatory requirements
- Management Reporting – to support needs of different internal or external parties.
Qualifications:
- University graduate in Accounting/Finance, professional accounting designation (CPA) is an advantage.
- Minimum of 5 years of related work experience
- Hybrid Work Arrangement: Amenability and readiness to work onsite and from home anytime (dependent on business need AND/OR current external environment/situation) and must be willing to work on a day shift schedule.
Minimum Skills to Hire/Must Haves:
- Extensive experience in account analysis and reconciliation
- Proficiency in MS Office specifically in MS Excel
- Strong interpersonal and English (written and verbal) communication skills
- Ability to work independently, self-motivated, resourceful, and a team-player
Let's make every day better together. Learn about our opportunities at JOBS.MANULIFE.COM
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.
Manulife is an Equal Opportunity Employer
At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].
Working Arrangement
Hybrid
Top Skills
What We Do
Manulife is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, we operate as Manulife across our offices in Canada, Asia, and Europe, and primarily as John Hancock in the United States. We have more than 40,000 employees, over 116,000 agents serving ~34 million customers worldwide, and over $1.3 trillion in assets under management and administration.
Visit www.Manulife.com to find out more.
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