Client Ops - Billing Specialist

Reposted 22 Days Ago
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Paris, Île-de-France
Hybrid
Junior
Internet of Things • Consulting
The Role
Manage the Order/Procure to Cash cycle, optimizing invoicing for enterprise clients, ensuring timely payments, and improving financial processes.
Summary Generated by Built In

🪐 Discover our galaxy


Join the Future of Work ! Malt is Europe's leading freelance marketplace, connecting over 700,000 talented freelancers with 70,000+ companies. Founded in 2013, we're transforming how work gets done through our tech-powered, human-centered platform. What makes us different:


- A diverse team of 600 Malters across 6 European countries

- A culture that champions equality (50% of our Comex are women) and inclusive growth

- Backed by top investors including ISAI, Serena Capital, Eurazeo Growth, Goldman Sachs, and BPI

- A mission to give everyone the freedom to work differently


Ready to help shape the future of work? Your next chapter starts here! 🪐


At Malt we believe that Ambition is the Way, so all lists of missions and responsibilities are non-exhaustive.


Explore your future career  🔭


As a member of the Client Operations team in the Finance department, you will work closely with our enterprise clients as well as our sales and tech teams on Sales Administration topics.


Your role will be to manage the entire Order/Procure to Cash cycle and to optimize the processes involved in invoicing our customers to ensure that payments are collected on time.



Key responsibilities ✨

Management of the Order to Cash activity:

  • Proactively manage the invoicing process for our various large enterprise accounts
  • Receive purchase orders from customers, ensure the correct link with projects and monitor their consumption in order to anticipate over-consumption
  • Ensure that invoices are timely, accurate and complete, in line with our model and customer expectations.
  • Collaborate with other departments to ensure billing accuracy: accounting, sales, legal
  • Manage customer support on issues relating to purchase orders, invoicing/payment and management of specific off-platform invoicing (credit notes, HBO invoices)
  • Reconciliation of customer payments and cash collection of payment notices
  • Collecting invoices due and overdue and ensuring that payment deadlines are met

Innovation / Process automation :

  • Identifying and reporting bottlenecks in current financial processes that cause friction on the customer/receivables side in order to reduce manual tasks with little added value (managing invoices/credit notes, sending invoices manually, etc.)

About you 🧑‍🚀

  • First experience with operational finance topics ideally in a startup / B2B platform environment 
  • Rigorous, autonomous and highly organized 
  • Positive and constructive attitude
  • Creative approach to problem solving
  • Strong Excel skills and planning and organizational skills
  • Bilingual-level French speaker and fully professional level in English, and comfortable in an international, English-speaking environment
  • Motivated to join a project that will revolutionize the Future of Work in 2024 !

How to join the mission? 🚀

  • First call with a Talent Acquisition Manager to better understand your background and share more about this opportunity
  • First interview with one of our Client Operations Team Leads to discuss your experience and the role in more detail
  • Business case to complete on-site and present to a panel of Finance leaders to evaluate your sales skills
  • Professional Reference check
  • Final interview with our CFO,to discuss our long-term vision

Malt is the perfect space to thrive personally and professionally 💫


- Onboarding: Before easing into your new role, you’ll spend your first week learning about our culture, products, and services with other new joiners at our office in Paris

- Equity: Every Malter is entitled to stock options 

- Lunch vouchers (legal benefit): €9/day on your Swile card

- Transportation (legal benefit): 50% reimbursement (any type of transport)

- Healthcare insurance (legal benefit) 

- RTT: From 8 to 12 days off per year

- Sports: Company participation to a Gymlib membership

- Malt sabbatical: Every three years, all Malters are entitled to a one month fully paid sabbatical leave

- Free books: If you’re interested in learning more about any topic relevant to Malt’s business, just tell us the books you’d like to read, and we’ll order them for you—without any questions asked or approval processes to follow

- Remote work: Hybrid policy balancing on-site and home office

- Team building events organized every year


Ready? Get your ticket to Malt 🪐 


At Malt, we are committed to fostering an inclusive and diverse workplace. We recruit based on skills, experience, and potential, without any form of discrimination related to age, gender, sexual orientation, ethnicity, religion, or disability. Our mission is to create a work environment where everyone feels valued, respected, and safe to thrive.

Top Skills

Excel
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The Company
London
1,471 Employees
On-site Workplace
Year Founded: 2013

What We Do

Malt is a platform that connects businesses with freelancers, finding the perfect match for every project. Our mission is to provide everyone with the freedom to choose what work they do and who they do it with. By helping to redefine the world of work and the relationships we have with it we hope to empower everyone to shape their careers to fit exactly what they’re looking for. Malt was founded in 2013 by Vincent Huguet and Hugo Lassiège, who were both joined by Alexandre Fretti as Co-CEO in 2020. In March 2022, Malt acquired Comatch, enabling us to create a dedicated category for independent management consultants and interim executives where clients can access vetted expertise, known as Malt Strategy. We have now gained the trust of more than 550,000 freelancers and 70,000 clients, becoming one of the leading marketplaces for freelance talent. We are currently operational in nine countries and regions: Belgium, France, Germany, the Netherlands, the Nordics, Spain, Switzerland, the UAE and the UK. Malt has evolved into a successful scaleup with more than 700 employees from 44 different nationalities, who share the same values of care, ambition, joy and autonomy. Join us and become part of the future of work!

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