Fieldwork Supervisor (Market Research)

Please note that this position does not offer sponsorship. We kindly request that only Singaporean Citizens or Permanent Residents apply

DEPARTMENT SUMMARY

• Data collection for SG Media projects with focus on CMV (Consumer Media View) and RAM (Radio Audience Measurement)
• Vendor management where needed

POSITION SUMMARY

• Conduct door-to-door of face-to-face interviews to recruit respondents for assigned Media projects;
• Supervise part-time interviews to ensure successful project completion

KEY RESPONSIBILITIES

• Collect data by conducting face-to-face interviews with randomly selected household respondents for 6 days a week
• Key-in data collected into the survey platform using tablets provided by Nielsen
• Administer any contact sheet or summary where necessary
• Ensure that all data collected are accurate
• Manage assigned part-time interviews on a project basis i.e. RAM (Radio Audience Measurement)
• Oversee FW quota for both CMV and RAM to ensure successful project completion
• May perform other ad-hoc duties assigned

KEY STAKEHOLDERS & INTERFACE

• Reports to Data Acquisition Manager on a regular basis

EXPERIENCES & QUALIFICATIONS

• Minimum 2-year door-to-door data collection experience, project management or project delivery relevant experience in market research is preferable;
• Minimum 2-years’ experience in handling a team
• A good understanding of the principles of market research;
• Good command of English language, in both written and verbal, and preferably able to speak dialect to coordinate with local personnel;
• Flexible, able to work beyond office hours and be on standby on weekends and public holidays to address field issues and or interviewer concerns;
• Good working attitude, responsible and able to work in a fast paced environment

COMPETENCIES & SKILLS

• Ability to persuade selected household respondents to participate in the survey;
• Able to handle rejection well;
• Well organized with the ability to plan and prioritize;
• Meticulous with strong attention to detail;
• Strong interpersonal skills with a collaborative mindset to work well with others;
• Basic knowledge of handling mobile devices/electronic tablets

KEY PERFORMANCE INDICATORS / MEASURES

• Ensure data collected from respondents are accurate and of quality;
• Ensure that projects assigned are completed successfully i.e. individual/team quotas are achieved, part-time interviewers completes the assigned tasks/area

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