Field Service Representative

Posted 13 Hours Ago
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Waco, TX
Mid level
Retail
The Role
The Field Service Representative services racking customers by making sales calls, maintaining existing accounts, and securing new customers. Responsibilities include assessing customer needs, managing logistics, and acting as a liaison between sales and customer service, while ensuring top-notch customer satisfaction.
Summary Generated by Built In

The Field Services Representative helps the Company achieve their core value of being Customer Focused by servicing our racking customers within their defined territory. This includes making sales calls on existing customers and securing new customers. 

Field Services Representative : Makes sales calls in your territory, maintaining existing customers and earn the business of new customers in your territory. Review needs of customers asking if they have any products requiring rework or repair and if they have any new projects requiring quotation. Picking up and dropping off racks within your territory. Acting as the face of the company. Bridging sales and customer service. Working cross functionally with sales, manufacturing and engineering. Reporting to the sales representative within your defined territory. This position requires excellent communication skills, mechanical aptitude, significant driving and a dedication to sales growth and best in class customer service. Other duties and tasks as assigned. 

This position pays base plus earned commissions and bonuses.

We offer health, dental and vision insurance and 401k with a company match. Paid vacation and holidays.

Education: Associates from an accredited college or university preferred.

Experience: 3 year(s) preferred in route sales and/or customer service.

A clean driving record. 
 

Physical Effort

Lift/Carrying Frequency Distance Activity
1.1 - 10 lbs. Constantly (80%-100%)

11 - 25 lbs. Constantly (80%-100%)

26 - 50 lbs. Constantly (80%-100%)

51 - 75 lbs. Periodically (30%-54%)

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The Company
HQ: Franksville, WI
22 Employees
On-site Workplace

What We Do

AMTRACO is a global holding company headquartered in Franksville, WI. The four distinct operating units owned by AMTRACO are:
EPSI, a distribution company servicing the surface finishing industry with presence in all major global markets;
STM, a manufacturer of pressure sensitive adhesives tapes; FAST, a distributor of tapes and related products for the framing, architectural, signs and trophy markets;
SBM, a commercial real estate company that buys, develops and leases commercial real estate.
AMTRACO manages the shared services of HR, IT, Finance and Marketing.

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