About Ninja
Ninja Xpress is a leading last-mile delivery service company in Indonesia. Since 2015, Ninja Xpress has been delivering success for local SMEs by organising various programs that are ready to support the quick and strategic development of SMEs.
Ninja Xpress provides flexible service options and an easy-to-use system that enables real-time package tracking. These options are supported by professional and dedicated customer service. As a form of Ninja Xpress’s commitment to care for our loyal SMEs, we also have various Ninja Rewards programs such as Point Rewards, Creative Hub, Prima Benefit, Aksilerasi, and Capital Loans, to help our local SMEs with their businesses.
Responsibilities
- Prospecting & Growing clients in the social commerce market
- Continuous cold calling of prospective clients (UMKM/Social Commerce Sellers)
- Arrange sales meetings with prospective clients
- Track prospects - identify decision-makers, specific qualifications, the best solution that company can offer - to specific client’s need
- Identifies service improvements or new services by remaining current on industry trends, market activities, and competitors
- Managing key clients accounts
- Closing sales and maintaining relationships with clients by providing support, information, and guidance
- Researching and recommending new opportunities; recommending profit and service improvements
- Managing and monitoring of day-to-day relationships and communications
- Closely work with management and other departments to assist in market assessment efforts and provide on-the-ground insights
- Prepares reports by collecting, analyzing, and summarizing information
- Contributes to team effort by accomplishing related results as needed
Requirements
- Located in Surabaya
- Minimum 1 - 2 years experience in Sales Executive/Business Development/Acquisition Executive, preferably experience logistic/last mile industry
- Critical and fast thinking related to understanding a prospect's interest level in a Small Medium Enterprise environment
- Excellent communication and interpersonal skills
- Self-starter, goal-oriented, high energy, positive attitude
- Able to handle rejection and pressure
- Skilled in Communication, Business Negotiation, Customer Acquisition Management, Customer Management, Logistic Solution Sales, Ms. Office, and Service Orientation
What We Do
Ninja Van Group is a tech-enabled logistics organisation, backed by marquee investors including GeoPost, Alibaba Group, and B Capital Group. Launched in 2014 as an e-commerce express logistics company, it reached 100% network coverage by 2018 with over 2,000 stations and hubs across Southeast Asia. Today, around two million parcels course through its network daily. A decade of operations fortified Ninja Van Group’s e-commerce express network, enabling concurrent diversification across the realms of e-commerce and express logistics. To maximise its scale in e-commerce, Ninja Van Group offers a comprehensive suite of solutions – from digital to full-funnel marketing – to help shippers sell better. As a springboard for expansion beyond e-commerce, Ninja Van Group's e-commerce express network lays the groundwork for venturing into other express verticals, including business-to-business inventory restocking and cold chain.
