Field Sales Executive - Madrid

As a member of the Sales Team in viva.com, you will be providing a first-class face-to-face service in the field, aligned to customer needs and acting as a trusted partner in the defined geographical region. You could be based in any part of Alicante area and enhance our client-base from there.

Working as part of a small, well trained and fully supported international team of sales executives, enabled with cutting edge sales CRM technology and in-depth management team knowledge of field sales, selling highly competitive and innovative top-end products and services in the financial sector and meet achievable, realistic targets, you will have the opportunity to become a part of this fast-growing, PE-backed, highly ambitious financial products and services group that offers a stable, far-reaching career path in an inclusive teamwork-based progress environment.

About viva.com

Viva.com is the 1st Tech Bank in Europe for Businesses revolutionizing omnichannel payment acceptance, offering card issuing, loans, and deposit accounts to businesses across Europe. Licensed by the Bank of Greece, it operates under the EU FOS regime in 22 EU countries, delivering seamless financial services. Viva.com is the first to pioneer and holds the top position in the Tap on Any Device technology, enabling payments acceptance on any device or even without a device. Today Viva.com is leading the transition to All-in-One business solutions, powered by its full suite of financial services. To that end, reflecting its holistic approach to business needs, Viva.com has built a dynamic ecosystem featuring over 450 tech partner-innovators in the software and hardware space. Connecting directly to all local payment schemes, alternative payment methods and payment systems across the continent, further strengthens Viva.com’s value proposition. Viva.com envisions to provide businesses a value-driven platform to accelerate the adoption of the latest technology.

More specifically, as a Field Sales Executive, you will:

• Follow up on scheduled appointments and evaluating Contact Centre existing data and information about the prospect, build rapport and business relationship by visiting and in person validating the prospect current needs in relation to viva.com offerings. Always strive to maximize reach by getting referrals from existing client base;
• Make a positive and compelling presentation of the products/ services driven by your in depth understanding of the market and the product / services features / advantages for the specific prospect;
• Close by selling the group products / services;
• Schedule to deliver and install the card terminal in the client premises;
• Enter and update customer data / other useful information in the CRM system;
• Provide feedback on contact center appointments quality;
• Be eager to discuss and resolve issues with your area manager in order to achieve top sales results;
• Undertake all relevant training and refresh training as relevant to your role;
• Promote a team spirit and be able to learn from your colleagues;
• Ensure permanent presence on the market and positive image of the offers of viva.com
• Represent a first contact point between the client and the internal departments for assigned clientele
• Retain as many customers as possible by preventing migration to competition
• At least 1 or 2 years of digital and ecommerce sales experience and track record in the acquisition of ecommerce and on line merchants,
• Deep understanding of the retail, hospitality, freelancers and, in general, Card terminals users.

• Understanding of financial products / services features and advantages
• Experience in working with Customer Relationship Management (CRM) systems;
• Outstanding negotiation / sales skills with proven closing ability;
• Strong organizational and diary management skills;
• Resiliency and the ability to handle objections;
• The motivation to succeed, both personally and financially;
• At least a bachelor's degree
• Computer literacy (MS Office)
• Full, clean driving license
• Excellent user of Spanish & English

Desirable

• Previous sales experience in the Payment Services or Cards Terminals industry;
• The ability to understand, demonstrate and communicate web-based software products;
• The ability to deal with a diverse client base