Field Operation Agent - Sinhala Speaker

Job Description:

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Remitly's vision is to transform lives with trusted financial services that transcend borders. Since 2011, we have been tirelessly delivering on our promises to people who send money around the world. Today, we are reimagining global financial services and building products that extend beyond traditional barriers to give customers access to more of the services they need, no matter where they call home. Join over 2,700 employees worldwide who are growing their careers with purpose and connection with our customers while having a positive impact on millions of people around the globe.

The team in Israel pushes forward and aims for the stars. We hire top talents and invest in promoting their career by providing opportunities, challenges, and a great work environment that places an important emphasis on work-life balance.

About The Role

As a Field Operation Agent at Remitly, you will Manage and accompany the field sales operation process.

This position is a field position that requires daily travels.

Responsibilities

• Achieving monthly sales targets - convert cardholders to money remittances.
• Field meetings with potential customers.
• High level sales and service skills.
• Working in collaboration with the Back Office team.
• Multitask between different communication channels.
• Provide answers by identifying problems, researching, and guiding the customer through the correct steps.

Requirements

• Excellent written and verbal communication skills in Sinhala and English –Mandatory.
• Driver’s license - a must.
• Flexibility in working hours is required.
• Experience in making sales meetings.
• Ability to work independently and under pressure.
• Excellent communication skills.
• Proficient in all MS Office products.
• Enjoy working as part of a team.
• Hebrew – an advantage.

The position includes a car and other benefits!

Equal employment opportunity has been, and will continue to be, a fundamental principle at Remitly. We are committed to nondiscrimination across our global organization and in all of our business operations. Employment is determined based upon personal capabilities and qualifications without discrimination on the basis of race, creed, color, religion, sex, gender identification and expression, marital status, military status or status as an honorably discharge/veteran, pregnancy (including a woman's potential to get pregnant, pregnancy-related conditions, and childbearing), sexual orientation, age (40 and over), national origin, ancestry, citizenship or immigration status, physical, mental, or sensory disability (including the use of a trained dog guide or service animal), HIV/AIDS or hepatitis C status, genetic information, status as an actual or perceived victim of domestic violence, sexual assault, or stalking, or any other protected class as established by law.

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Remitly is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.