Field Engineering Scheduler

Company Overview

At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters.

Department OverviewThis Scheduler post is required to support the team whilst a scheduler is on maternity leave. This will ensure our BAU activities can continue and operational targets are met.
There are currently 8 schedulers supporting the 7 regions and national projects. Each scheduler within the team supports up to 13 engineers, on average programming 13 tasks per day, including faults, planned works, project work, and RFC’s.
Job Description

Please note, this is a 12 month fixed term contract role.

This role is hybrid with a minimum of 3 days a week out of our Rugby offices.

To provide the Field Services team with critical, operational scheduling, support and advise of process efficiency.

This support is central to Airwave’s legislative compliance in relation to structural inspections, electrical inspections, PPMI compliance. The role is also critical in reactive fault scheduling and tasking to maintain service.

Principal Duties/Key Accountabilities:

• Providing the Field Services team with critical operational support.
• Raising Fissara tasks and updating Remedy cases.
• Updating Fissara site data base.
• Receipt and processing of customers briefs, supporting RFC's into the change team.
• Requesting PO’s to be raised/receipted on the finance system, SAP.
• Support supplier and Finance team with PO and account queries.
• Liaising with the relevant budget holder to ensure the correct raising and receipting of PO’s.
• Proactive planning, scheduling and reactive tasking of all field engineering tasks into Fissara to ensure maintenance inspection regimes remain legally compliant. Tasking of Engineers to ensure
• service is maintained through efficient reactive scheduling by;
• Individuals tasked / scheduled hold the right skills for the required task
• Reference to skills and training matrix.
• Understanding the technical requirements through knowledge and experience.
• Liaise with service managers and Field Engineers to clarify ambiguous information within the skills or training matrix.
• Docman Management.
• Maintain data and files as instructed
• Liaising with supplier’s contractors and external agencies;
• MMX logistics supplier.
• External rigging suppliers.
• Site providers and land owners.
• Network provider or agents.
• Support the senior management team.
• Provide any reporting or information ref to finance, Scheduling.

Basic Requirements

Knowledge, Skills & Experience Needed:

• Fully conversant with Microsoft applications (Office, Word, Excel), and Google suite (Mail, GDrive, Sheets)
• Conversant in written English.
• Fully conversant in English language.
• Ability to plan ahead covering a wide range of tasks against skills available.

Relevant Experience/Training:

• 1-2 Years of similar role desirable.
• Knowledge of the Remedy / data base application

In return for your expertise, we’ll support you in this new challenge with coaching & development every step of the way. Also, to reward your hard work you’ll get:

• Competitive salary and bonus schemes.
• Two weeks additional pay per year (holiday bonus).
• 25 days holiday entitlement + bank holidays.
• Attractive defined contribution pension scheme.
• Employee stock purchase plan.
• Flexible working options.
• Private medical care.
• Life assurance.
• Enhanced maternity and paternity pay.
• Career development support and wide ranging learning opportunities.
• Employee health and wellbeing support EAP, wellbeing guidance etc.
• Carbon neutral initiatives/goals.
• Corporate social responsibility initiatives including support for volunteering days.
• Well known companies discount scheme.

#LI-DJ1

Travel RequirementsUnder 10%
Relocation ProvidedNone
Position TypeExperienced

Referral Payment PlanNo

CompanyAirwave Solutions Limited

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. 

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email [email protected].