Field Applications Specialist - Single Use - Remote, Maryland/Pennsylvania

Reposted 21 Days Ago
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3 Locations
Remote
Mid level
Biotech
The Role
The Field Application Specialist supports Sartorius customers by providing product expertise, technical support, and application development for single-use technologies. Responsibilities include sales support, training, troubleshooting, and building strong customer relationships in the Mid Atlantic/South region.
Summary Generated by Built In

Sartorius has an exciting opportunity for a dynamic, self-motivated professional to support our customers and organization within the Mid Atlantic/South region for Sartorius’ Fluid Management technologies. In this remote position, the individual will play a key role as a trusted business partner to our customers. This is an exciting opportunity to join a global company known for a great culture, innovative products, and stability. If interested, please read on.

As the Field Application Specialist, you will be responsible for supporting the Sales Organization and Sartorius Customers within the Mid Atlantic/South territory by offering product expertise, single-use applications knowledge, and technical support. The main mission is successful application, implementation, qualification, and use of Sartorius’ single-use products by supporting Sales and our end-users for product positioning, presentations, demonstrations, and evaluations whilst supporting customers with application development work, initial startup, training, troubleshooting, and ongoing support that enables their success.

The Field Application specialist position is based out of the home office which is to be located near MD/PA assist in supporting local business in neighboring states as assigned by manager.

What you will accomplish together with us:

  • Support the Sales organization with customer discussions on existing products through product presentations, demonstrations, trials and application studies
  • Support new products through close collaboration with beta site testing and product demonstrations/discussions and information gathering
  • Support Sales in the customer process, URS analysis & technical response, and lead customer evaluations to help position products in line with the application requirements. Strategize with assigned Account Managers to generate value-adding activities according to customer and business need.
  • Assist the Company by occasionally supporting the training of other field Application Specialists and the Sales organization on assigned technologies and/or processes.
  • Provide technical qualification of sales opportunities to ensure appropriate positioning of technology within the customer application
  • Ensure training of customers on new technologies and support initial start-up operations
  • Support regional marketing initiatives
  • Support Quality Department in the quality complaint process by troubleshooting and analyzing customers processes for better investigation and resolution
  • Support the development of strong relationships with accounts within the assigned sales territory
  • Report on competitors' product implementation & presence within the territory by feedback to the Application Services and Product Management Team
  • Monthly report on territory activity for management
  • Occasional overnight travel will be required to support customers / sales, to attend organizational meetings and trainings will be required (~30%)

What will convince us:

  • BSc or MSc Degree, Graduate in biochemical engineering, chemical engineering, or biotechnology
  • 3+ years biopharmaceutical industry experience within MSAT, cGMP Manufacturing, and/or Tech Transfer teams
  • Proven knowledge of biopharmaceutical industry including biologics process development
  • Single-use technology product and application expertise highly valued
  • Effectively interface with product/project/division management
  • Interaction at various levels (sales, technical, end-users, leaders) within our internal structure as well as our customers
  • Excellent communication and presentation skills
  • Self-motivated and a self-starter; strong time management skills with the ability to prioritize projects and multitask at high level of efficiency
  • Ability to lift up to 30lbs safely due to the requirement to handle equipment
  • Computer proficient in Windows-based software package including Word, Excel, PowerPoint and Outlook
  • Identification with our core values: Sustainability, Openness, Enjoyment

What We Offer

As a growing global life science company, with our stock listed on the German DAX and TecDAX , Sartorius offers a wide range of benefits:
Personal and Professional Development: Mentoring, leadership programs, internal seminar offerings
Worklife Balance: Paid vacation, sick time, corporate holidays and community service day; as well as flexible work schedules
Making an Impact Right from the Start: Comprehensive onboarding, including a virtual online platform
Welcoming Culture: Mutual support, team spirit and international collaboration; communities on numerous topics such as “Coaching”, “Agile Working” and a “Businesswomen’s Network”
Health & Well Being: Wide selection of health and well-being support such as a variety of medical plans to choose from, dental, vision, EAP, and other wellness programs.
Intelligent Working Environment: Working in smart buildings with the latest technology and equipment.

Retirement Savings Plan: 401 k (with generous company match)
Flexible Spending: HSA, FSA (dependent care & healthcare spending), Transportation Commuter Account
Company Paid Benefits: Basic Life Insurance, AD&D, EAP, Family Planning & Women’s Health, Health Advocate
Additional/Optional: Supplemental Life Insurance (employee, spouse & dependents), Legal Services, LTD & STD, Critical Illness Insurance, Student Loan Tuition Refinance Service

Sartorius is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, disability or based on status in any other protected group of class.

Please view equal employment opportunity posters provided by OFCCP here.

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Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide. We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment. Join our global team and become part of the solution. We are looking forward to receiving your application.

We look forward to receiving your application.

www.sartorius.com/career

If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by e-mail at [email protected]

Sartorius is an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. 

All employment decisions are based on valid job-related requirements. 

If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling +1 631 254 4249 ext 8330 or via e-mail at [email protected]
 

About Sartorius 

Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide. 

We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment.

Join our global team and become part of the solution. We are looking forward to receiving your application. 
www.sartorius.com/careers

Top Skills

Excel
Fluid Management Technologies
Outlook)
PowerPoint
Windows-Based Software (Word
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The Company
HQ: Göttingen
9,059 Employees
On-site Workplace
Year Founded: 1870

What We Do

Sartorius is a leading international partner of life sciences research and biopharmaceutical manufacturing.

We help our customers #SimplifyProgress from drug discovery to manufacturing so that more people can have access to better medicine. With this, we are #PartOfTheSolution in the fight against diseases worldwide.

With innovative laboratory instruments and consumables, the our Lab Products & Services division focuses on laboratories performing research and quality control at pharmaceutical and biopharmaceutical companies as well as academic research institutes.

The Bioprocess Solutions division, with its broad product portfolio focusing on single-use solutions, helps customers manufacture biotech medications, vaccines, and cell and gene therapies safely, rapidly, and economically.

Based in Göttingen, Germany, Sartorius also has a strong global reach with around 60 production and sales sites worldwide. We regularly expand our portfolio through the acquisition of complementary technologies.

In 2023, Sartorius generated sales revenue of around 3.4 billion euros. Currently, around 14,600 employees from around 110 nations are working for customers around the globe.

Join our team, partner or collaborate with us.

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