Essential Job Duties and Responsibilities
- Responsible for applications and service in Taiwan, providing expert applications advice as well as technical service support to our distributors and customers
- Understand customers' applications requirements, develop suitable solutions, and make appropriate recommendations to achieve their desired outcomes
- Conduct applications and equipment demonstrations on-site and in the applications lab. Generating applications reports in support of pre and post sales activities.
- Interface with customers in a professional manner to understand their applications issues and make appropriate equipment recommendations to fulfil their needs
- Conduct applications training both in-house and on-site at customer locations
- Support the set-up, inspection, and testing of new equipment at customer locations to ensure proper installation.
- Provide technical support, training, and advice to distributors / customers on use and maintenance of equipment
- Establish preventative maintenance schedules with customer.
- Other duties as required by management, including travel and support outside own region
Education and Experience Requirements
- Minimum Diploma of Engineering in Electrical/Electronics, Mechanical or Materials Engineering
- 2 - 3 years experience in the electronics manufacturing or Semiconductor fab environment or supplier experience as a process or equipment engineer preferred
- Confident communicator - work closely with high level customers and present to large audiences
- Ability to work independently and remotely
- Team player who is unafraid to proactively draw on various resources in the organisation to achieve objectives
- Analytical mind and ability to consider the big picture.
Preferred Skills and Abilities
- Good at both oral and written English
- Excellent interpersonal, communication skills and motivational skills.
- Aptitude for mechanical, chemical, electronic and software technology
- Analytical and detail oriented
- Proactive and aggressive in business, self-driven and result oriented.
- Self-motivated, with strong sense of integrity, responsibility and accountability;
- Open minded and willing to learn
- Able to travel and work in Taiwan
Travel Required
- Domestic 60%International 10%
Top Skills
What We Do
Nordson is a team of 7,300 global employees thriving in an environment where they are supported and encouraged to be their best. Working side by side, we build meaningful connections with each other and our customers.
Together, we deliver products that are solutions, and they’re likely touching your life every day. Have you ever changed a diaper? Opened a box of cereal? Used a smart phone or driven a car? Then we’ve already met.
At Nordson, we take pride in being an outstanding corporate citizen and strongly believe in sharing our success with the communities where our employees live and work. Whether you’re working in one of our labs, offices or manufacturing facilities, your efforts will enable our customers to succeed and our company to continuously improve and grow.
We engineer, manufacture and market differentiated products and systems used for precision dispensing and processing in a variety of end markets, from packaging to transportation and medical to electronics.
Founded in 1954, we operate under the values of integrity, respect for people, customer passion, energy and excellence. Nordson is headquartered in the United States in Westlake, Ohio, and has direct operations in more than 30 countries to support our products and systems with application expertise and a direct global sales and service organization
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