Field Application Engineer; Regional XDB support

Posted 4 Days Ago
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Hsinchu County
Junior
Biotech
Our Mission is to enable our customers to make the world healthier, cleaner and safer.
The Role
The Field Applications Engineer provides technical support to semiconductor clients, developing solutions, and enhancing customer relationships in India.
Summary Generated by Built In

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Cleanroom: no hair products, jewelry, makeup, nail polish, perfume, exposed piercings, facial hair etc... allowed

Job Description

Job Description

Job Description

The Semiconductor Business Unit offers solutions for our customers in exploring new paths, learning from yield, and analyzing failures in semiconductor processes and manufacturing. Our diverse range of high-performance microscopy workflows provides vital data at the micro-, nano-, and picometer scales. By combining expertise in electron, ion, and light microscopy hardware and software with extensive application knowledge in the semiconductor and related markets, the team is committed to the pursuit of new discoveries. Joining this team will give you the opportunity to collaborate with companies at the forefront of semiconductor innovation, as they develop and evaluate the processes that will shape future technologies.

The Mission

The Semiconductor Field Applications Team offers technical expertise to our customers, assisting them in developing innovative products and processes using advanced technology. The team collaborates closely with the product team, the account team, and the customer to drive business growth and ensure customer satisfaction.

How you will make an impact

The Field Applications Engineer is the technical professional responsible for enabling our industry customers in the integration of our tools into their processes supporting the development and production of semiconductors and related technologies.

What you will do

  • Provide on-site professional technical support in India.
  • Develop innovative solutions to customer challenges to ensure customer satisfaction and grow the business.
  • Support tool acceptance and new technologies on location and in coordination with the product and service teams.
  • Develop positive relationships with our customers as a technical partner for solving their challenges, explaining our technology, and assisting with application development.
  • Provide detailed technical feedback to the product teams on customer needs and product performance in the field

How will you get here?

This position is ideal for a creative and dynamic technologist with a focus on innovation and customer satisfaction. The successful candidate will possess the following combination of education and experience.

  • Typically requires a university degree in Physics, Materials Science, Chemistry, or a related field; an advanced degree is helpful.
  • 2+ years of experience
  • Hands-on experience with SDB (Small Dual Beam) required or related process use case creations.
  • Knowledge of process development in the semiconductor or related industries is a plus.
  • Experience with characterization, failure analysis, and metrology a plus.
  • Excellent, clear communication skills and the ability to cultivate positive, productive relationships with customers is a must.
  • Ability to travel India domestically and possession of a valid passport.

Top Skills

Electron Microscopy
Ion Microscopy
Light Microscopy
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The Company
HQ: Waltham, MA
100,000 Employees
Hybrid Workplace

What We Do

Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD.

Why Work With Us

You will join a company which every colleague has the opportunity to create possibilities, for oneself, for our customers and patients. There is no more exciting place to be than at the forefront of solving problems which help improve lives around the world. As a company, we are committed to supporting your career aspirations and your journey.

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