PagerDuty empowers teams of all kinds to do the critical work that moves business forward through the PagerDuty Operations Cloud.
Visit our careers site to explore life at PagerDuty, discover opportunities, and sign-up for job alerts!
PagerDuty empowers teams of all kinds to do the critical work that moves business forward through the PagerDuty Operations Cloud.
Visit our careers site to explore life at PagerDuty, discover opportunities, and sign-up for job alerts!
PagerDuty is seeking a FedRAMP ISSO to lead and maintain the security and compliance posture of our FedRAMP-authorized environments. This role requires a deep understanding of FedRAMP, NIST 800-53 controls, and cloud security best practices. The FedRAMP ISSO will serve as the subject matter expert for FedRAMP compliance, collaborating with cross-functional teams to ensure adherence to security requirements, maintain audit readiness, work with external stakeholders, and drive the implementation of FedRAMP controls across the organization.
This is an exciting opportunity to build lovable security solutions that make developers and customers happy. The ideal candidate believes in securing infrastructure at scale and creating automated solutions that make security the easiest choice.
Key Responsibilities:
- Apply knowledge of the NIST 800-53 control framework to implement FedRAMP requirements and ensure compliance with security initiatives.
- Translate FedRAMP requirements into actionable items to support solution design, process implementation, and policy enforcement.
- Develop, maintain, and update FedRAMP documentation, including the System Security Plan (SSP), policies, procedures, and contingency plans (e.g., ISCP).
- Partner with 3PAOs to support assessments, drive audit readiness, and coordinate timely evidence collection.
- Collaborate with customers to facilitate external audits and ensure successful attainment and maintenance of Authority to Operate (ATO).
- Provide internal guidance to integrate FedRAMP controls (e.g., encryption, access controls, logging) into product design, development, and operational processes.
- Provide guidance and support for adjacent compliance frameworks (e.g., DoD IL, CMMC, SOC 2, or ISO 27001) to align with FedRAMP requirements.
Basic Qualifications:
- 5+ years of experience in information security, compliance, or related roles, with at least 3 years of experience supporting FedRAMP compliance efforts.
- Strong understanding of FedRAMP requirements, NIST 800-53 controls, and security assessment processes.
- Demonstrated ability to collaborate with cross-functional teams to support security initiatives.
- Has been a major contributor to a FedRAMP audit, from SAP planning to authorization.
- Experience with tools and processes for vulnerability management, system audits, and risk assessments.
- Detail-oriented with strong organizational skills and the ability to manage multiple priorities.
- Experience drafting and managing POA&Ms, incident reports, and continuous monitoring deliverables.
- Exceptional written and verbal communication skills for creating and managing FedRAMP documentation.
Preferred Qualifications:
- Experience supporting FedRAMP Moderate or High system authorizations.
- Experience supporting DoD IL 4 or 5 environments.
- Knowledge of cloud computing environments, such as AWS, Azure, or Google Cloud, particularly FedRAMP-authorized regions (e.g., AWS GovCloud, Azure Government).
- Familiar with SaaS security tools (such as Sumo Logic, Datadog, Crowdstrike, Wiz, Snyk, and Qualys). Familiarity with contemporary risk and issue management tools (such as JIRA, Lucidchart, UpGuard and Hyperproof).
- Familiarity with Cloud Native and SaaS constructs, including architectures, DevOps, CI/CD, SecOps disciplines.
- Relevant certifications, such as:
- Certified Information Systems Security Professional (CISSP)
- Certified Information Security Manager (CISM)
- Certified Authorization Professional (CAP)
- CompTIA Advanced Security Practitioner (CASP+)
- Experience working with government agencies or contractors in the public sector.
The base salary range for this position is 176,000 - 281,000 USD. This role may also be eligible for bonus, commission, equity, and/or benefits.
Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience.
Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.
Not sure if you qualify?
Apply anyway! We extend opportunities to a broad array of candidates, including those with diverse workplace experiences and backgrounds. Whether you're new to the corporate world, returning to work after a gap in employment, or simply looking to take the next step in your career path, we are excited to connect with you.
Where we work
PagerDuty currently has offices in Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. We offer a hybrid, flexible workplace. We also provide ample opportunities for in-person and virtual connection, like team offsites and volunteering events.
How we work
Our values are deeply embedded in how we operate and the people we bring on board. You will see our values ingrained in how we support our customers, collaborate with our colleagues, develop our products and foster an inclusive and empathetic work culture.
- Champion the Customer | Put users first to design great products and experiences.
- Run Together | Build strong teams that amplify our impact on users.
- Take the Lead | Disrupt and invent to be the first choice for users.
- Ack + Own | Take ownership and action to deliver more efficiently to users.
- Bring Your Self | Bring your best self to build empathy and trust with users.
What we offer
One way we ensure our employees are inspired to do their best is through a comprehensive total rewards approach that supports them and their loved ones. As a global organization, our programs are competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site.
Your package may include:
- Competitive salary
- Comprehensive benefits package from day one
- Flexible work arrangements
- Generous paid vacation time
- Paid holidays and sick leave
- Dutonian Wellness Days - scheduled company-wide paid days off in addition to PTO
- Company equity*
- ESPP (Employee Stock Purchase Program)*
- Retirement or pension plan*
- Paid parental leave - up to 22 weeks for pregnant parent, up to 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*
- HibernationDuty - an annual company paid week off when everyone at PagerDuty, with the exception of a small, coverage crew, is asked to take a much needed break to truly disconnect and recharge
- Paid volunteer time off - 20 hours per year
- Company-wide hack weeks
- Mental wellness programs
*Eligibility may vary by role, region, and tenure
About PagerDuty
PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud revolutionizes how critical work gets done, and powers the agility that drives digital transformation. Customers rely on the PagerDuty Operations Cloud to compress costs, accelerate productivity, win revenue, sustain seamless digital experiences, and earn customer trust. More than half of the Fortune 500 and more than two thirds of the Fortune 100 trust PagerDuty including Cisco, Cox Automotive, DoorDash, Electronic Arts, Genentech, Shopify, Zoom and more.
Led by CEO Jennifer Tejada, PagerDuty’s Board of Directors is 50% female and 62% URP representation. We strive to build a more equitable world by investing 1% each of company equity, product, and employee volunteer time.
PagerDuty is Great Place to Work-certified™, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2.
Go behind-the-scenes on our careers site and @pagerduty on Instagram.
Additional Information
PagerDuty is committed to creating a diverse environment and is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status.
PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email [email protected] and we will work with you to meet your accessibility needs.
PagerDuty uses the E-Verify employment verification program.
What We Do
PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud revolutionizes how critical work gets done, and powers the agility that drives digital transformation. Customers rely on the PagerDuty Operations Cloud to compress costs, accelerate productivity, win revenue, sustain seamless digital experiences, and earn customer trust. More than half of the Fortune 500 and more than two thirds of the Fortune 100 trust PagerDuty including Cisco, Cox Automotive, DoorDash, Electronic Arts, Genentech, Shopify, Zoom and more.
Led by CEO Jennifer Tejada, two-thirds of the PagerDuty board is classified as non-white, with women making up nearly half of all board members. We strive to build a more equitable world by investing 1% each of company equity, product, and employee volunteer time.
PagerDuty is Great Place to Work-certified™, a Fortune Best Place to Work for Women, and a top rated product on TrustRadius and G2.
Go behind-the-scenes @PagerDuty on Instagram.
We’re also hiring, visit https://www.careers.pagerduty.com/ to learn more.
Why Work With Us
PagerDuty offers a hybrid, flexible environment where ambition thrives. We champion innovation, learning, and growth through our core values: Champion the Customer, Take the Lead, Run Together, Ack & Own, and Bring Your Self. Our commitment to inclusivity reflects the global diversity we serve. Join us!
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PagerDuty Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
We offer a hybrid, flexible workplace, while also providing ample opportunities for connection in-person and virtually with your colleagues.