Facilites Manager

Job Description
Role - Facilities Manager
Site - Kraft-Heinz Telford, West Midlands, UK
Who are we?
We are Kraft-Heinz Telford, home of Kraft-Heinz Food Service products. You'll be joining a site recognised globally for its excellence in manufacturing, delivering innovative solutions on sustainability. Our site has a deep and meaningful commitment to growing talent and future capabilities from within!
What You'll Be Doing:
As Facilities Manager, you'll be the go-to site contact for both internal and external customers, solving site-related concerns and ensuring seamless service delivery to support primary operations. Your mission? To keep everything running smoothly while driving efficiency and continuity. You'll also take the lead in identifying cost-saving opportunities within existing contracts, making a real impact on the bottom line. This role is all about leading site service requirements with a focus on implementing world-class methodologies and elevating operational excellence.

• Agreeing service level agreements with partners for site and drive continuous performance improvement through SLA performance data.
• Ensure that management and customer reports are provided on time, metrics are reviewed with contract leads, and relevant information is shared with internal collaborators.
• Support the quality and delivery levels of site services are maintained and improvements are implemented to meet company QRMP standard requirements.
• Ensure all contract activity is delivered to service levels outlined within the SLA agreements.
• Provide technical support as a key member of the crisis management team.
• Site lead for Legionella control and reporting.
• Reports directly to the Engineering Manager, and will have leadership and management responsibility for a Facilities Engineer.
• Build positive relationships with the key customer groups (production and manufacturing, food safety and quality teams, engineering) on site to resolve performance issues as they arise.
• Support production and engineering asset owners to identify and implement improvement initiatives.
• Cultivate efficient supplier relationships that provide maximum value and harbour a one team approach.
• This role is accountable for spend within the site facilities portfolio.
• The role has a 1 to 3 year planning horizon and a 1-year PDCA cycle to ensure the various contract performance metrics initiatives are delivered.

Skills & Abilities

• Experience of leading teams to deliver agreed targets is crucial, preferably in an engineering capacity.
• Experience of implementing strategic improvement projects, both revenue and capital.
• Ability to develop positive relationships internally, and with supplier groups.
• Self-motivated, and thrives in teams within a fast-moving environment.
• Analytical skills, a keen attention to detail, and a good understanding of supplier relation management.
• Advanced Excel and data management capability is not essential, but definitely preferred!

What we offer:

• 27 days annual leave- plus Bank Holidays, with options to 'buy' additional annual leave.
• Tusker Salary Sacrifice Car Scheme - no deposit required. Insurance, servicing and maintenance included.
• Cycle to Work scheme.
• Discounts on gym memberships.
• Company matches and exceeds your pension contributions (up to 7%).
• 12x Life Assurance.
• Private Medical Insurance.
• Critical Illness Insurance.
• Savings on MOT- servicing and repairs at Halfords Autocentre.
• Savings on Vodafone pay monthly deals.

About Us
Kraft Heinz is a global food company with a delicious heritage. With iconic and emerging food and beverage brands around the world, we deliver the best taste, fun and quality to every meal table we touch. We're on a mission to disrupt not only our own business, but the global food industry. A consumer obsession and unexpected partnerships fuel our progress as we drive innovation across every part of our company.
Around the world, our people are connected by a culture of ownership, agility and endless curiosity. We also believe in being good humans, who are working to improve our company, communities, and planet. We're proud of where we've been - and even more thrilled about where we're headed - as we nourish the world and lead the future of food.
Why Us
We grow our people to grow our business. We champion great people who bring ambition, curiosity, and commitment to the table as the guardians of our beloved and nostalgic brands. Good isn't good enough. We choose greatness every day by challenging the ordinary and making bold decisions. All while celebrating our wins - and our failures - as we work together to lead the future of food.
Challenging the status quo takes talent. We invest in your purpose and potential by developing skills and cultivating strengths that leave a legacy on our business and a lasting impact on your career. Because great people make great companies, and we're growing something great here at Kraft Heinz.
Kraft Heinz is an Equal Opportunity Employer - Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Location(s)
Telford
Kraft Heinz is an Equal Opportunity Employer - Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes.