Expert Decision Support Analyst

The Business Analyst will collaborate with clients and internal teams to address business challenges and identify opportunities throughout the delivery lifecycle. This role involves analyzing business information, translating client requirements into functional specifications, and ensuring that client needs are met while balancing various constraints. The analyst will facilitate business solution definitions and manage campaign processes, ensuring clients receive accurately prepared data. Additionally, the position includes measuring campaign effectiveness, providing data-driven insights, and supporting application administration and user training.

What You Will Do

As a Lead Decision Support Analyst at Acxiom, you will be at the forefront of delivering elite solutions that drive our clients' success. This is an outstanding opportunity to work on high-complexity assignments, where you will be the owner and lead expert. You will coordinate and review moderate and low-complexity tasks, ensuring detailed execution and alignment with Acxiom’s strategic goals. Your role will involve:

• Leading high-complexity assignments and serving as the primary owner.
• Owning one or more moderate-complexity assignments.
• Providing oversight and review for low-complexity tasks.
• Regularly leading teams and establishing yourself as a domain expert or specialist.
• Ensuring that the overall picture aligns with Acxiom’s strategic objectives.
• Developing, maintaining, and demonstrating extensive knowledge of our clients’ and Acxiom’s technical and business environments.
• Being regarded as crucial to the client’s business success through your expertise.
• Demonstrating extensive knowledge of Acxiom products, services, and solutions.
• Understanding clients' business issues and goals related to marketing databases/solutions and making informed recommendations for new or enhanced solutions.

What You Will Need

To compete in this ambitious role, you must bring a proven track record of success and a deep understanding of the industry. Specifically, you will need:

• A minimum of 8 years of related experience with a Bachelor's degree; or 5 years with a Master's degree; or equivalent work experience.
• Outstanding attention to detail for monitoring and auditing.
• Demonstrated ability to communicate with clients and collaborate with internal collaborators, answer complex questions, resolve issues, and conduct research for client marketing teams, including marketing management.
• Experience in data processing and data integration.
• Proficient understanding of relational database design.
• Experience with Campaign Management Tools.
• Proficiency in File Transfer Protocols.
• Familiarity with standard methodologies, frameworks, and design principles in at least two of the following areas: SQL / PL-SQL, Perl, Shell Scripting, Campaign Management Tools, Business Intelligence.
• Please note that this position is not eligible for sponsorship.
• This position does not have relocation benefits.

What Will Set You Apart

To truly excel and stand out in this role, the following skills and experiences will be highly advantageous:

• Proficiency with ETL Tools and UNIX / LINUX environments.
• In-depth knowledge of Acxiom products.
• Experience with Python.
• A solid understanding of Information Technology practices.
• Specific industry knowledge.
• Familiarity with Jira for project management.

By joining Acxiom, you are choosing to be part of an exceptionally ambitious team dedicated to achieving flawless results. We encourage you to bring your expertise and determination to successfully implement innovative solutions that make a difference.

Primary Location City/State:

Conway, Arkansas

Additional Locations (if applicable):

Homebased - Conway

Acxiom is an affirmative action and equal opportunity employer (AA/EOE/W/M/Vet/Disabled) and does not discriminate in recruiting, hiring, training, promotion or other employment of associates or the awarding of subcontracts because of a person's race, color, sex, age, religion, national origin, protected veteran, military status, physical or mental disability, sexual orientation, gender identity or expression, genetics or other protected status.

Attention California Applicants: Please see our CCPA/CPRA Privacy Act notice here.

Attention Colorado, California, Connecticut, Maryland, Nevada, New York City, Ohio, Rhode Island, and Washington Applicants: This position is not located in the aforementioned locations but applications for remote work may be considered. For information about this role under state or local equal pay or pay transparency laws, please contact [email protected].